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Tenpin - Glasgow Avis 

180
TrustScore 4 sur 5

4,0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Literally the worst food , took 40 odd minutes to come , was originally sent to wrong table , no apology just chucked down , pizza barly edible , staff not interested , like the holding pool for a job... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great time at Tenpin! We booked bowling and then interactive darts. The staff were fantastic and noticed we would have quite a gap between the activities so offered to sort it which was real... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Royaume-Uni

  • 0333 034 6100

4,0

Bien

TrustScore 4 sur 5

180 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(180)

11 238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The kids really enjoyed it

The kids really enjoyed it. It was perfect—very easy to get there and leave.

1 avril 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Summi, thank you for leaving Tenpin Glasgow an excellent 5* rating! We appreciate you taking the time to let us know how we did! We're so glad the kids had a great time and that our location was convenient for you. We can't wait to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

Good value for the money

Good value for the money. I visit every 2 weeks with my grandson, he loves it. Staff are very nice and friendly.

22 mars 2026
Avis spontané
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Réponse de Tenpin - Glasgow

Hello Nasim,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're so glad to hear that you and your grandson enjoy your visits! It's great to know that you find it good value and that our staff are nice and friendly. Thanks for the positive feedback! All the best ~ Laura

Noté 3 sur 5 étoiles

Kuds birthday Price offer generally…

Kuds birthday Price offer generally good and staff flexible, but quality of food /pizza really needs to be improved and with a little focus on quantity too for 8-12 yr olds

25 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi there, thank you for taking the time to review our Tenpin Glasgow location! Thank you for the positive feedback regarding the birthday party deal and our staff. We're sorry to hear of any disappointment caused with the quality of the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes, Jade

Noté 3 sur 5 étoiles

The prices

The prices for food, drinks, and karaoke rooms are very expensive.

25 mars 2026
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Réponse de Tenpin - Glasgow

Hello Sean, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Glasgow. We are sorry to hear that you found our prices high. We always do our best to make sure our activities are good value for money. We will pass your thoughts onto our team. Many Thanks

Noté 4 sur 5 étoiles

Expensive

Good but expensive

25 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Zaj, thank you for taking the time to leave a review of Tenpin Glasgow. We are pleased to hear you had a good time but felt the prices were higher than expected. Feel free to check out what deals we have throughout the week for a future visit https://www.tenpin.co.uk/deals/.
Take care,
Kirsty

Noté 1 sur 5 étoiles

Poor service waited over 35 mins for 3…

Poor service waited over 35 mins for 3 drinks to be brought to table
When approached bar i seen the drinks had been sitting and they couldnt make an expresso martini
Rather than coming and explaining this we were left to wait for 35 mins
Poor customer service everyone was training and no one in control

25 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi there
We appreciate you taking the time to share your experience. We're sorry the service was slow, and your drinks weren't up to par. We'll address this with our team to ensure better service going forward. Please email customer.feedback@tenpin.co.uk using the subject "Review - Glasgow" and include the details to discuss this. Best wishes - Clare

Noté 3 sur 5 étoiles

Staff where rude and standing about it…

Staff where rude and standing about it was really busy but staff standing about doing nothing didnt help service was really slow

25 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Darren, thank you for taking the time to review Tenpin Glasgow! We're sorry to hear that the service had not been up to the high standards we aim for. We will ensure your feedback is passed onto the correct team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Noté 5 sur 5 étoiles
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Robert, thank you for the lovely 5*rating of Tenpin Glasgow. We are delighted to hear that you had a great time. We appreciate your kind words about the team and hope to see you back again soon.
Take care,
Kirsty

Noté 1 sur 5 étoiles

Unhelpful

Turned up early like it advised and was told our lane wasn’t ready and that the booking wasn’t for the time we had on our reservation and was told to come back at the time they had on system to see if the lane was ready, then had an issue with a bowling ball stuck in the gutter before we played and advised staff of this but they couldn’t care less and said someone will get to it when they can but they never appeared.

28 février 2026
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Réponse de Tenpin - Glasgow

Hi there,

Thank you for your 1* review at Tenpin Glasgow! We are very sorry to hear you've not had a great experience with us on your latest visit to us! Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed! If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Noté 3 sur 5 étoiles

Becomes very busy during school holidays and Cubs, Scouts, Boys Brigade, Brownies and Guides nights out. Also very noisy.

Experience is great when venue is quiet.
Venue becomes very noisy quite often.
Irregular users do not understand any of the standard protocols.
Basic safety lessons should be made a requirement.

3 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi John, thank you for the review for Tenpin Glasgow! We're glad that you had a great experience, and we really appreciate your feedback which we will pass on to the correct team. We hope to see you again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Good experience and good deal for…

Good experience and good deal for Sunday night but took a while to be served which wasn't great and then ordered drinks to lane and we had already finished our 1st game before the drinks arrived.

1 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi there, thank you for taking the time to write a review for Tenpin Glasgow! We're glad to hear that you had a good experience and that you enjoyed our Sunday deal, but we are sorry that there had been a delay for your drinks order to arrive. We will ensure your feedback is passed onto our team. Best wishes - Adelaide

Noté 5 sur 5 étoiles

Ten pin Glasgow brilliant

Ten pin Glasgow brilliant. My granddaughters luv the animated darts it is always so organised and great fun. Polite and efficient staff. Well done

6 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Linda, thank you for rating Tenpin Glasgow 5*! We're delighted to hear that you had a great visit with your family and that you enjoyed the darts. We look forward to seeing you again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Amazing visit

Amazing visit - tiniest of sniggles, it was roasting.

3 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Vikki, thank you so much for the lovely 4* review of Tenpin Glasgow! We are thrilled you had such a great visit and we take on board all feedback which we will be sure to pass onto the team! We look forward to seeing you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Brilliant.

Brilliant.

27 février 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hey Norman, thank yo so much for rating Tenpin Glasgow an amazing 5 stars! We are pleased to hear you had a brilliant time and we look forward to welcoming you back again.
Take care,
Kirsty

Noté 4 sur 5 étoiles

Definitely be back

Good offers on, place is nice and clean. My only slight recommendation would be to have more size 6 bowls as these were hard to come by and 2 out of 5 players were using it as well as someone on the lane next to us so was a bit of waiting around to share when there was an abundance of heavier bowls in all lanes that no one was using

1 mars 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Ang, thank you for rating Tenpin Glasgow 4*! We're glad to hear that you enjoy our deals and the venue. We really appreciate your feedback about the bowling balls and we will ensure this is passed on to the correct team. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great customer service.loved every…

Great customer service.loved every moment

23 février 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi John,
We're happy to hear that you enjoyed your experience with our customer service! Thank you for your positive feedback; we appreciate it. Best wishes - Clare

Noté 5 sur 5 étoiles

Great customer service

Great customer service. The family loved it

21 février 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi David, thank you for leaving Tenpin Glasgow a fabulous 5* rating. We are so pleased to hear you and your family had a great time with us! We look forward to welcoming you all back soon for more family fun. Best wishes - Kaylee

Noté 5 sur 5 étoiles

Friday pizza and bowl.

Went on a Friday after 4pm, 2 adults and 3 kids ages 4,12,8, pizza and bowl, we added chips and juice,the food and drinks were brought out after 10 mins, we stopped and eat and drank, we ended up getting timed out of the game and couldn't finish playing which was very disappointing cause we were enjoying the game, how can you ask a 4 and 8 year old to eat quickly, it would have been better if we got the food after we played,
I went to the desk and they set up another lane for us but by that time the kids were fed up and tired so we left after 2 shots, yes they tried to fix the situation but it was too late .

20 février 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hello MissKay Campbell,
Thank you for taking the time to rate Tenpin Glasgow 5 stars We appreciate you sharing your experience. We are sorry that you felt that you didn't have enough time with our bowl and pizza deal. The Bowl and Pizza deal does state it is for 1 hour only and the food is meant to be eaten in between turns. We are sorry that the children were disappointed. We look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

There was 9 of us over 2 lanes we all…

There was 9 of us over 2 lanes we all had a great time. Booked 2games which was quite a lot but enjoyed ourselves

17 février 2026
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Réponse de Tenpin - Glasgow

Hi Lesley
We're glad you enjoyed your time with us! It sounds like your group had a fantastic experience bowling across two lanes. Thank you for your positive feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Overall great day

Everything was great about our day the staff the food and the experience and the cost wasn't far to unreasonable.

16 février 2026
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Charlene, thank you for the brilliant 5* review of Tenpin Glasgow! We are really happy to see you had a great day out with us and we really hope to welcome you back again very soon! Best wishes - Mel

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