Banner for Tenpin - Ipswich

Tenpin - Ipswich Avis 

93
TrustScore 4 sur 5

3,9

Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great night which was excellent value for money. From the bowling to the food, to the arcade games and the pool tables… kept the whole family engaged and entertained all evening long

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, Royaume-Uni

  • 0333 034 6100

3,9

Bien

TrustScore 4 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(93)

10 503 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ain't no turkey here!

Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpful staff and you can pop upstairs for a quick 30 minutes of table tennis for £4 (2 tables). Lanes are good, issues fixed quickly, sign in easy and good selection of balls and grip sizes. Or just bring your own ball like the people next to us! Great atmosphere, all the ser ices you need and seating for all important snack breaks.

21 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi there,

Thank you for your fantastic 5* review at Tenpin Ipswich! It's great to see you've had such a lovely time whilst on your recent visit to us. We are delighted you found the staff so friendly and approachable. We hope to welcome you back to the venue again very soon! Best wishes- Steph

Noté 3 sur 5 étoiles

Good game but place needs a refurb

The whole place was untidy and not being cleared of food drinks etc
The toilets are really getting very bad now.

19 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hello Elizabeth,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are sorry that the cleanliness of our facilities did not meet your expectations. We'll address these issues to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Noté 5 sur 5 étoiles

No Strikes, No Worries

Very enjoyable afternoon with the family. Not just tenpin bowling, but plenty of other activities on a rainy Friday afternoon

20 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi David, thank you for leaving Tenpin Ipswich an awesome 5* rating. We are so pleased to hear you and your family had a great time with us on a rainy day and we hope to welcome you all back soon! Best wishes - Kaylee

Noté 2 sur 5 étoiles

So many lanes out for service

So many lanes out for service, breakdowns happening on a regular basis. Staff are very helpful. But it seems Tenpin Ltd want a 100% profit with no monies left for upgrading. Machinery on its last legs.

12 février 2026
Avis spontané
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi there, thank you for taking the time to review Tenpin Ipswich! We're glad that our team provided a helpful service, but are sorry to hear that there has been technical issues with the lanes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Noté 3 sur 5 étoiles

had a great time but I think it was…

had a great time but I think it was very expensive.

16 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Carolyn, thank you for rating Tenpin Ipswich 3*! We're glad that you had a great time, but we are sorry to hear that you found the pricing expensive. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide

Noté 3 sur 5 étoiles

The service was good but for an hours…

The service was good but for an hours bowling, we had lots of problems. Pins not going up and down, freezing, we had to change lane. It was not the experience we were hoping for.

16 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with the lanes during your bowling session. We'll look into this to ensure a better experience for everyone. Hope to see you back soon. Best wishes - Clare

Noté 4 sur 5 étoiles

Half Term treat

Busy as half term but booked in fairly quickly and directed to our lane by nice staff. Good fun for a hour. Pizza again quite anemic but kids are it.

16 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Em,

Thank you for your 4* review at Tenpin Ipswich! We are delighted you've had such a great time whilst on your recent visit to us. It's great to to hear you found the staff so friendly and helpful. We look forward to welcoming you back again very soon for a 5* experience. Best wishes- Steph

Noté 5 sur 5 étoiles

Amazing

Lovely and fun as always

14 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hello, thank you very much for the amazing 5* review of Tenpin Ipswich! We are thrilled you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Food was terrible.

14 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hello Clifford,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We are sorry to hear that you did not enjoy the food. We hope that the next visit is a 5 star experience. All the best ~ Laura

Noté 3 sur 5 étoiles

The food was poor quality and not very…

The food was poor quality and not very hot

18 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hello Rosie,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and regret that the food's quality and temperature did not meet expectations. We hope that the rest of your visit is an enjoyable one. All the best ~ Laura

Noté 5 sur 5 étoiles

A great place to play tenpin bowling…

A great place to play tenpin bowling and pool.

8 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Kris, thank you for the wonderful 5* review for Tenpin Ipswich! We're so pleased that you enjoy bowling and pool during your visits, and we hope to welcome you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great experience from workers and just…

Great experience from workers and just a good atmosphere to be in, will definitely recommend and will definitely be coming back again

3 février 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Lauren, what a brilliant 5* review of Tenpin Ipswich! We are so pleased you had a great time, enjoyed the atmosphere and will definitely be back and we cannot wait to see you again soon! Best wishes - Mel

Noté 2 sur 5 étoiles

Bowling

Bowling balls had big chunks and dents in them. Facilties not clean.

31 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Alesha, thank you for the review of Tenpin Ipswich! We are sorry to hear that your recent visit was not up to our usual high standard and we appreciate the time taken to let us know! We will be sure to pass your feedback on and in the meantime, we hope you will still visit us again in the future! Best wishes - Mel

Noté 1 sur 5 étoiles

The lane we were on broke down

The lane we were on broke down. Then the lane we were moved on to broke down repeatedly.

Generally the bowling alley is run-down.

We won't be back.

31 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Richie, thank you for taking the time to leave a review of Tenpin Ipswich. We are sorry to hear about the issues you were faced with during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review-Ipswich'. Please include as much detail as possible. We do hope to see you back again in the future, for a much better experience.
Take care,
Kirsty

Noté 2 sur 5 étoiles

Staff could be more animated and…

Staff could be more animated and welcome. It felt like we were a bit of an inconvenience to them.

25 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Chris, thank you for taking the time to review Tenpin Ipswich! We're sorry to hear that there had been issues with the service. We really appreciate your feedback and will ensure this is passed on. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great experience

Lovely staff, clean facilities and fun atmosphere

25 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Chrissie, thank you for the brilliant 5* visit of Tenpin Ipswich! We are so pleased you had such a fun time and we really hope to welcome you back again for another 5* experience! Best wishes- Mel

Noté 5 sur 5 étoiles

Great place

Took our daughter for the first time for her first experience bowling. Food was good, and she loved it. We will be going back again!

25 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Jodie! Thank you for leaving Tenpin Ipswich a lovely 5* rating. We're glad you enjoyed your experience and that your daughter had a wonderful first time bowling! We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the future! Best wishes - Rosie

Noté 3 sur 5 étoiles

Bowling was good but food was…

Bowling was good but food was terrible!! Stay clear of food is my advice

24 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hello
Thanks for taking the time to leave a review for Tenpin Ipswich. We appreciate your feedback and are sorry to hear that the food was not satisfactory. We'll address this to improve our food quality. Hope to see you again for some more bowling fun. Best wishes - Clare

Noté 5 sur 5 étoiles

Good activity for teenagers

My daughter and her teenage friends really enjoyed their time bowling. The staff were friendly and helpful and it’s an affordable activity for the children to do. Plenty of free parking. Would definitely recommend.

17 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi Elizabeth, thank you for leaving Tenpin Ipswich a fantastic 5* rating. We are so pleased to hear your daughter and her friends enjoyed their visit to us and that our staff had a positive impact on their visit. We hope to welcome you and them back again soon for more fun! Best wishes - Kaylee

Noté 4 sur 5 étoiles

Lovely evening out

Lovely evening out, only issue was they advertise brewdog on tap in the menu but only sell it in cans for the same price as a pint

17 janvier 2026
Logo de Tenpin - Ipswich

Réponse de Tenpin - Ipswich

Hi there,

Thank you for your lovely 4* review at Tenpin Ipswich! It's great to see you've had such a lovely evening on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus