The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Voir plus
L'entreprise a répondu

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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Voir plus
L'entreprise a répondu
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Voir plus
L'entreprise a répondu
Easy to find and simple to get going from a pre booked slot. There was a fair amount to do afterwards, I’d definitely go again with a group or just as a couple.
L'entreprise a répondu
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Voir plus
L'entreprise a répondu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
13 Merrion Way, Leeds, LS2 8BT, Leeds, Royaume-Uni
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Got rushed for our food and when it came out it was cold like it had been sat there for ages

Réponse de Tenpin - Leeds

Réponse de Tenpin - Leeds
i have booked online, when we went there , everything was ready for us, but place wasn't clean, all food and glasses were there all the time.

Réponse de Tenpin - Leeds
Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, cheap bowling and drinks, will definitely come back more often

Réponse de Tenpin - Leeds
So much fun! Yet the people on the lane next to us kept being very annoying and sometimes even went over onto our lane while bowling on theirs - nothing wrong with the actual staff/place as this isn’t their fault

Réponse de Tenpin - Leeds
Very friendly receptionists who helped or when not all of my party had turned up. Clear instructions on where to go to get to lanes, and greeted with a smile. Would definitely come again

Réponse de Tenpin - Leeds

Réponse de Tenpin - Leeds
Great experience had by the entire family. Young and old.
Staff were helpful and cheerful on arrival.
Booking online was straightforward.
Lots of activities other than the bowling. Great bar choice too

Réponse de Tenpin - Leeds

Réponse de Tenpin - Leeds
We had a good evening playing the games the only thing that was a let down was it seemed very understaffed... people were queuing at the bar for at least 15mins plus..there only seemed to be 1or 2 staff members serving.. don't get me wrong they were very friendly and apologetic, plus we couldn't use the the QR code as it wouldn't register any of the people who tried it..and why are each of the alleys blocked off with the perspex barriers.. there we're 24 of us and we couldn't really mingle and talk to each other as these blocked our conversations

Réponse de Tenpin - Leeds
Very friendly staff and had no problems at all

Réponse de Tenpin - Leeds

Réponse de Tenpin - Leeds
School visit of 27 pupils. The centre was very welcoming and accommodating and the children loved their visit. Thank you.

Réponse de Tenpin - Leeds
I made a booking error with time and when I called to change time I was told I couldn’t do that and that I would have to re book the time I wanted was told booking was no refundable then when we got there we had to move lanes as the bumpers weren’t working on both lanes booked then when we got to the other lanes they were still not working when we had to speak to staff again about this we were made to feel like we were being a problem the customer service is not very good here but the kids like it there

Réponse de Tenpin - Leeds
I always have the best time there, I didn't know how fun bowling is!

Réponse de Tenpin - Leeds
Great atmosphere! Enjoyed this month's date night very much, would have been 5 stars if the food wasnt over cooked, was a little hard

Réponse de Tenpin - Leeds
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