Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
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Lisez les avis des autres
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Voir plus
L'entreprise a répondu
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Voir plus
L'entreprise a répondu
Great price, lots of activities to do More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Royaume-Uni
- 0333 034 6100
4,1
Bien
334 avis
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It was all a bit drawn out and tiring
20 mai 2026
Réponse de Tenpin - Warrington
Hi Yameen, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry your visit was not as enjoyable as we would have liked! We do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes - Mel
Absolutely brilliant place since the…
Absolutely brilliant place since the renovation, it has EVERYTHING you need. Me and my 3 kids had a blast.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Bazz, thank you for the 5* review for Tenpin Warrington! We're thrilled to hear that you enjoyed the renovations and that you had a great visit with your family. We look forward to seeing you again soon! Best wishes - Adelaide
I go bowling nearly every week with my…
I go bowling nearly every week with my work friends.
The staff are very helpful.
The atmosphere is great for a fun evening or day time get together.
13 mai 2026
Réponse de Tenpin - Warrington
Hi Amanda, thank you for the lovely 5* review for Tenpin Warrington! We're so glad to hear that you enjoy visiting with your friends and that our team provide a helpful service. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great choice of activities
Great choice of activities, bought our grandchildren to soft play and impressed with it. Toilets were clean
13 mai 2026
Réponse de Tenpin - Warrington
Hello Mrs Elaine Snape,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you were impressed with the soft play and that your grandchildren enjoyed the activities. We're also happy the toilets were clean. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great value
Easy booking process. Didn't have to wait long to check in once there. Great value for money
13 mai 2026
Réponse de Tenpin - Warrington
Hi Bridie
We're happy to hear that you found our booking process easy and check-in quick! We appreciate your feedback and are so glad you feel you received great value for your money. Best wishes - Clare
Good fun nice place
13 mai 2026
Réponse de Tenpin - Warrington
Hi Dean
We appreciate you taking the time to share your positive experience; we are so happy you enjoyed your visit to our place! Best wishes - Clare
Great facilities but staff need more training
Facilities were great, we enjoyed the bowling and the soft play area. Staff member seemed unsure of offers and pricing and our drinks also took 25 minutes to arrive.
11 mai 2026
Réponse de Tenpin - Warrington
Hi Lauren
We're glad you enjoyed the bowling and soft play. We're sorry the service and pricing information were unclear and for the delay with your drinks. We'll address this to improve. Best wishes - Clare
Réponse de Tenpin - Warrington
Hello Paul,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're glad you enjoyed your experience bowling, drinking, and dining with us. Thank you for your positive feedback; we appreciate it. All the best ~ Laura
Sorry…service was slow getting my…
Sorry…service was slow getting my booking up, slow for drinks and then incorrect. Lane kept breaking. Overall pretty rubbish really!
13 mai 2026
Réponse de Tenpin - Warrington
Hi Vicky
We regret the slow service and lane issues you experienced. We'll review our booking and drinks service, and lane maintenance to improve our guest experience. We hope you will visit again in the future. Best wishes - Clare
We love the new layout and the soft…
We love the new layout and the soft play was a great addition?
6 mai 2026
Réponse de Tenpin - Warrington
Hi Hannah, thank you for taking the time to leave a brilliant 5* review of Tenpin Warrington! We are so pleased you love our new look and fab new soft play area and we can't wait to welcome you back again soon! Best wishes - Mel
Great service
Love the place friendly service from staff and lovely customers. Easy to book and lovely environment
6 mai 2026
Réponse de Tenpin - Warrington
Hello McKenzie, what a brilliant 5* review of Tenpin Warrington! We are really happy to hear you had a fab time with us and found our booking process easy to use and we very much look forward to welcoming you back again soon! Best wishes - Mel
Loving tenpin
We love it here at ten pin, my child and I go regularly, reasonably priced and lots more to do now, since the refurb
2 mai 2026
Réponse de Tenpin - Warrington
Hi Sarah, thanks for leaving Tenpin Warrington a wonderful 5* rating. We are thrilled to hear you and your child always enjoy your visits to us and that you get to take advantage of everything we have to offer. We hope to welcome you back again soon! Best wishes - Kaylee
Everything was lovely
Everything was lovely, my daughter had a beautiful birthday party with you guys!!!! Thank you!!!!
6 mai 2026
Réponse de Tenpin - Warrington
Hi Mirela, thank you for the fab 5* review for Tenpin Warrington! We're delighted to hear that you had a lovely celebration for your daughter's birthday, and we will be sure to pass your kind feedback to our team. We hope to see you again soon! Best wishes - Adelaide
Great atmosphere
Great atmosphere, lots of choice of activities arcade have a great selection of machines.
6 mai 2026
Réponse de Tenpin - Warrington
Hi Steph, thanks for leaving Tenpin Warrington a fabulous 5* rating and review! We're glad you enjoyed the great atmosphere and the wide selection of arcade machines. Thank you for your positive feedback; we appreciate it greatly! We hope to see you again soon! Best wishes - Rosie
Couldnt log in to the interactive darts…
Couldnt log in to the interactive darts by the time i queued up to ask for help only had 15mins left. Waste of time and money
6 mai 2026
Réponse de Tenpin - Warrington
Hello DBe,
Thank you for taking the time to rate Tenpin Warrington 1 star. We regret you had trouble logging in and the limited time to get assistance. We appreciate your feedback and will look into how to improve the experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Great interactive darts and bowling
Great interactive darts and bowling. Check in was easy and everything ran to time. Only slight negative was the tables in the food and drink area were not cleared or wiped down from previous visitors. It was a busy day though but would have been nice to find a clean table.
6 mai 2026
Réponse de Tenpin - Warrington
Hello H Gerrard,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you enjoyed the darts and bowling and that check-in was easy. We're sorry the tables weren't clean. We'll share your feedback with our team. We hope to see you again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Warrington Tenpin had a disappointing…
Warrington Tenpin had a disappointing experience during my recent visit. The customer service was quite poor, as there was only one person at the bar, leading to long wait times for our food and drinks ordered to the lane. When we went to inquire about our order, we found our drinks sitting on the bar, with staff claiming they were unable to deliver them due to a lack of staff.
This is not the first time I’ve encountered this issue; every visit seems to have the same staffing problems. If you’re unable to provide proper service, perhaps it’s best not to offer it at all.
Additionally, I faced a serious concern with my son, who is a Type 1 diabetic and was experiencing low blood sugar. Getting assistance for him was difficult, and the two senior staff members we interacted with were not welcoming and lacked people skills.
I hope the management addresses these issues to improve the customer experience in the future.
4 mai 2026
Avis spontané
Réponse de Tenpin - Warrington
Hi, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your recent experience and the issues that you were faced with. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
Terrible service today
Terrible service today , only two on the bar and was ordering from the lanes and never received drinks on many occasions . After waiting for a coffee for 30 minutes I walked to the bar it was on the side probably cold . The young dark haired girl was polite about it and apologised but the older girl with blonde hair pulled a face when I asked for a refund . Food was awful too . It’s such a shame all that money has been spent to do up the place to have rude staff that kill the atmosphere . I will be avoiding !
4 mai 2026
Avis spontané
Réponse de Tenpin - Warrington
Hi Aimee, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry you encountered slow bar service and issues with your order. We appreciate your honest feedback and we will ensure this is passed on to the correct team for future improvement. We do hope you will give us another chance in the future!
Take care,
Kirsty
Long wait for food and lane wasnt clean
29 avril 2026
Réponse de Tenpin - Warrington
Hi Alfie, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear that wait times for food were longer than usual and that the lane had not been cleaned. Your feedback is important to us and we will ensure this is passed on to the correct team, for future improvements. Hope to see you again for a much better experience.
Take care,
Kirsty
Great venue, Bad food
Great venue, great fun for everyone but the food was diabolical ! Such a shame, food was cold, very dry, certainly not as advertised, all condiments were missing (salad, sauce, cheese for burgers etc) cost a fortune too, 3 adults and 8 teenagers for a birthday, would definitely visit again for the activities but certainly won’t eat there again
29 avril 2026
Réponse de Tenpin - Warrington
Hello Angie,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're sorry the food didn't meet expectations; we'll address the coldness, dryness, missing items, and cost. We appreciate your feedback and hope to provide a better dining experience in the future. All the best ~ Laura
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