Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Voir plus
L'entreprise a répondu
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Voir plus
L'entreprise a répondu
Great price, lots of activities to do More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Royaume-Uni
- 0333 034 6100
4,1
Bien
336 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The bowling alley is really clean
The bowling alley is really clean
The staff are all very polite and helpful
All the facilities are really good and the food prices is not bad. Overall really good family day out and would definitely go back.
15 avril 2026
Réponse de Tenpin - Warrington
Hello Lisa,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We appreciate your fantastic 5-star rating! It's great to hear you enjoyed the clean environment, helpful staff, and good facilities. We're delighted you had a wonderful family day out and look forward to your return. All the best ~ Laura
fairly disappointing
We went there with 10 people, had to wait at the reception about 15 minutes because, as the member of staff told me: one of the lane had technical issues, they are trying to fix them. There were other lanes available but they wanted to make sure we will have tho originally assigned once. Which is fine, busy day. We could wait. After started playing one of the lane kept breaking down. The staff tried to “fix” it. It broke anyways. Half of the group had to relocate to a different lane and start all over. Which is great. They could play what we paid for, but we got there together yet finished different times, because of the issues. Some of us ordered drinks and had to wait about 30 minutes to be served. It was Sunday and very busy but the place is always packed , so they could plan for that. Overall it was fairly disappointing.
15 avril 2026
Réponse de Tenpin - Warrington
Hello Norbert,
Thank you for taking the time to rate Tenpin Warrington 2 star. Thank you for your review. We regret to hear about the lane issues and the delay you experienced with your drinks order. We understand your group's experience was impacted by these problems, and we will share your feedback with our team so we can improve our service. We hope that your next visit is a more successful and 5 star experience. All the best ~ Laura
Impressive
I haven't been for a few years but think the transformation is great..play area for the toddlers, the interactive darts etc.
Really enjoyed our few hours there.
15 avril 2026
Réponse de Tenpin - Warrington
Hello Mr Kennedy,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that you enjoyed the updates we've made, including the play area and interactive darts. Thank you for taking the time to share your positive experience with us! All the best ~ Laura
Good for the kids
Well run, clean, lots to do on a rainy easter holiday. Staff on soft play were exceptional, bar staff were very efficient and good. Bowling well run.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Hannah, thank you for leaving Tenpin Warrington a wonderful 5* rating. We are so glad to hear you managed to enjoy some time with us during a rainy day and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Réponse de Tenpin - Warrington
Hi David, thank you for leaving Tenpin Warrington a wonderful 5* rating. We are thrilled to hear you had a great time with us and had great interactions with our staff. We hope to see you again soon! Best wishes - Kaylee
Me and the family had a great time
Me and the family had a great time. The lady on the check in desk Mia was very professional.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Ian, thank you very much for the lovely review of Tenpin Warrington! We are so happy to see you had a great time with your family and we will be sure to pass your lovely feedback onto the team! Best wishes - Mel
Réponse de Tenpin - Warrington
Hi Joyce, thanks for leaving a rating and review for Tenpin Warrington!
We appreciate your 5-star rating! We're delighted you found bowling good value and our staff friendly and helpful. We hope to see you again soon! Best wishes - Rosie
Easter ten pin bowling
We took four of our Grandchildren bowling with my daughter and the children had a great time! They loved taking pictures of themselves to show by their names. It was the first time the two small ones tried to bowl without the ramp and just the bumper bars. They did amazingly and everyone had a brilliant time. The staff were very helpful. Would definitely recommend it. They had lots of fun on the games and had a go at pool also.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Alison, what a fabulous review of Tenpin Warrington! We are delighted you had such a wonderful time with your grandchildren! We are also so happy to see you found our team very helpful and would recommend us and we can't wait to see you all again soon! Best wishes - Mel
Réponse de Tenpin - Warrington
Hi Jennifer, thanks for leaving a rating and review for Tenpin Warrington! We're happy everyone had fun! It's great to hear that our team created a friendly atmosphere and were attentive. Thank you for your fantastic feedback. We look forward to seeing you again soon! Best wishes - Rosie
The lane kept breaking we reported it 7…
The lane kept breaking we reported it 7 times but no one did anything, in the end they moved us to another lane . We had 4 kids who were getting very impatient so overall not good
12 avril 2026
Réponse de Tenpin - Warrington
Hello Shaun,
Thank you for taking the time to rate Tenpin Warrington 1 star. We're very sorry the lane malfunctioned and caused frustration for your family. We appreciate you bringing this to our attention, and we'll review our procedures to improve our response time. All the best ~ Laura
Staff efficient and helpful
Staff efficient and helpful. Easy to book online.
Good fun for both adults and kids.
15 avril 2026
Réponse de Tenpin - Warrington
Hello Mrs M Miller,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you found our staff helpful and booking easy. It's great to hear that both adults and kids had fun! Thanks for your positive feedback. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
It wasnt the best time it was very very…
It wasnt the best time it was very very busy the que to see where our lane was for bowling was really long when we got ot out lane it was full of rubbish an glasses we haf to move them ourselves we ordered food an drinks from the app drinks came but the food took ages to come an wasnt very nice
15 avril 2026
Réponse de Tenpin - Warrington
Hello Customer 2,
Thank you for taking the time to rate Tenpin Warrington 2 stars. We appreciate your feedback. We're sorry your visit was affected by long queues and a messy lane. We'll look into the food service and quality issues you experienced. We appreciate you bringing this to our attention. We hope that your next visit is a 5 star experience. All the best ~ Laura
The staff were really helpful in…
The staff were really helpful in adjusting the bowling time as the online availability was much later than we wanted.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Cathie, thanks for leaving a rating and review for Tenpin Warrington! We're happy to hear that our staff were able to adjust your bowling time to better suit your needs. We appreciate your positive feedback, and we look forward to seeing you again soon! Best wishes - Rosie
Really good place good atmosphere staff…
Really good place good atmosphere staff were friendly and nice
14 avril 2026
Réponse de Tenpin - Warrington
Hi Paul, thank you for rating Tenpin Warrington 5*! We're thrilled to hear that you enjoy the atmosphere and the service from our team, and we hope to see you back again soon! Best wishes - Adelaide
Everything about it was good no issues…
Everything about it was good no issues with anything.
15 avril 2026
Réponse de Tenpin - Warrington
Hi Max, thank you for the brilliant 5* rating! We're delighted to hear that you had a good visit to Tenpin Warrington, and we look forward to seeing you again soon! Best wishes - Adelaide
Réponse de Tenpin - Warrington
Hi there, thank you for the 5* review for Tenpin Warrington! It's lovely to hear that our team had provided a great service, and we hope to see you again soon! Best wishes - Adelaide
Réponse de Tenpin - Warrington
Hi there, thank you for the 5* rating for Tenpin Warrington! We're so pleased to hear that you found it easy to book and that you enjoyed our pricing. We hope to see you again soon! Best wishes - Adelaide
When I arrived with my 3 children the…
When I arrived with my 3 children the table in our lane was piled up with plates with food on from the previous bowlers and wasn't cleaned or taken away for 20 minutes.
After bowling we played pool and there was only a few cues that were ok , the others had no ends on them
15 avril 2026
Réponse de Tenpin - Warrington
Hello Customer 4,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate you taking the time to share your experience. We're sorry the lane wasn't cleaned promptly and that the pool cues were damaged. We'll address these issues to improve our service and equipment quality. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Réponse de Tenpin - Warrington
Hi Nicola, thank you for rating Tenpin Warrington 5*! It's great to hear you had an amazing day with the kids! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Tenpin Warrington- great new layout…
Tenpin Warrington- great new layout since the internal renovation and we loved the interactive darts so much that we booked another hour.
15 avril 2026
Réponse de Tenpin - Warrington
Hi there,
Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted to hear you've had such a lovely time on your recent visit to us. It's great to hear you love the new renovation at the venue. We love to hear all it and look forward to welcoming you back again very soon! Best wishes- Steph
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.