Easy to book and everything explained. Food was bought out promptly. However there seemed to be no difference between an adult or child's meal and the burgers were very dry. Overall though an enjoyabl... Voir plus
Établissement
Changer d'établissementPerdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... Voir plus
L'entreprise a répondu
Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... Voir plus
L'entreprise a répondu
Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, Royaume-Uni
- 0333 034 6100
4,2
Bien
123 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tenpin - Worcester
Hi Pauline
We're so glad you enjoyed your visit and found plenty of activities to pass the time! We are also pleased you enjoyed the air-con. Best wishes - Clare
Very helpful staff
Very helpful staff, food and drink all very good. We had a great evening.
14 mai 2026
Réponse de Tenpin - Worcester
Hi Graham,
Thank you for your fantastic 5* review at Tenpin Worcester! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
All the staff were friendly and helpfull
All the staff were friendly and helpfull, the whole process was easy
19 mai 2026
Réponse de Tenpin - Worcester
Hi Deborah, thank you for the lovely 5* rating of Tenpin Worcester. We're thrilled to hear that you had a great time and that the team provided friendly and helpful service. We look forward to your return!
Take care,
Kirsty
Réponse de Tenpin - Worcester
Hi Lynda
We are delighted your children enjoyed their visit and found us good value. We hope to welcome you back soon! Best wishes - Clare
Booked a children's laser tag birthday…
Booked a children's laser tag birthday party. Unlimited squash was a jug of squash in the laser arena which was used for the previous party and this party. You can't gain access to the drinks when you have finished the laser tag even though it's a 2 hour party you can't get back into the laser area. There is no where to sit as a party you have to use the bar area. One of the 8 year olds could not eat the pizza so I asked to swap it for a different children's meal where I was basically told no so I had to buy another meal. We paid extra for ice creams and had to ask for these to be brought out. Overall the laser tag area was ok for children but the party was severely lacking.
16 mai 2026
Réponse de Tenpin - Worcester
Hi Sophia
Thank you for sharing your feedback regarding the children's laser tag birthday party. We are truly sorry to hear that several aspects of the party experience did not meet your expectations, from the squash access to the seating arrangements and the meal options. We will review your comments with our team to improve our party offerings. If you would like to speak to us about your experience, please email to customer.feedback@tenpin.co.uk with the details. Please use the subject "Review - Worcester" and we will look into this and contact you directly. Best wishes - Clare
Fantastic experience
Fantastic experience. Staff were friendly and efficient. We had a lovely time.
16 mai 2026
Réponse de Tenpin - Worcester
Hi Emma,
Thank you for your amazing 5* review at Tenpin Worcester! We are delighted you've had such a great time whilst on your recent visit to us. your feedback is important to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great atmosphere
Great atmosphere, everyone enjoying themselves. Clean, friendly and great value on Tuesday special offer.
20 mai 2026
Réponse de Tenpin - Worcester
Hello Trisha, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great time with us and found our team great too! We do hope to see you again soon. Many Thanks - Kimberley
Had a grest time with the…
Had a grest time with the grandchildren, lots of other things there to entertain them, staff were friendly and efficient
10 mai 2026
Réponse de Tenpin - Worcester
Hello Sarah, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you had a great time with us! We do hope to see you again very soon. Best Wishes - Kimberley
Réponse de Tenpin - Worcester
Hi Lydia, thank you for the lovely 5* rating of Tenpin Worcester. We are delighted to hear that you had a good time and the manager provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
It was my sons birthday for laser tag
It was my sons birthday for laser tag
Took ages to start, finish laser and food took 30 mins to come, we was alway on the way of safe, well that what it felt like,
We had 13 people and the give us tomato sauce when we ask them for million pound, took 15 min for cake to come out after I asked then took even longer for the to cut it, kids got bored and my son was up set, it was his first party. And felt very let down, the best person was the lady who did the laser tag,
Tshirt was so small and was told that the only size they do, in fair,
There was never a sorry for delay
It ruins my sons first party, and last with his friends before high school
13 mai 2026
Réponse de Tenpin - Worcester
Hi Caz, thank you for taking the time to write a review for Tenpin Worcester! We're very sorry to hear that the laser tag party was not as enjoyable as we'd have hoped, that there had been issues with the timings and food orders, and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this to the correct team to be looked into. Best wishes - Adelaide
Réponse de Tenpin - Worcester
Hello Damian,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We're glad you enjoyed your visit with us and that you found our service friendly and our beer good. Thank you for your feedback and we hope to welcome you back again soon. All the best ~ Laura
Réponse de Tenpin - Worcester
Hi Lee, what a brilliant 5* review of Tenpin Worcester! We are thrilled you had a great time, received excellent customer service and enjoyed the atmosphere and can't wait to see you again soon! Best wishes - Mel
Amazing experience
6 mai 2026
Réponse de Tenpin - Worcester
Hi James, thanks for leaving a rating and review for Tenpin Worcester! We're delighted to hear that you had an amazing experience, and we hope to welcome you back again soon! Best wishes - Rosie
Booked for my daughter’s 16th birthday…
Booked for my daughter’s 16th birthday and 7 friends. They had a fab time, the staff were helpful and friendly.
6 mai 2026
Réponse de Tenpin - Worcester
Hello Samantha,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We're happy to hear that your daughter and her friends had a fantastic 16th birthday celebration! We appreciate you mentioning our staff's helpful and friendly service. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
We are a local care home…
We are a local care home that booked through customer service. It was great, they understood and I received an easy booking. We then went bowling and the team were fantastic, very helpful and the residents enjoyed their experience. We had 3 wheelchairs and although the lane could have been bigger, it was still perfectly useable. Thankyou Tenpin
29 avril 2026
Réponse de Tenpin - Worcester
Hello Lucy,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We're happy to hear that customer service provided an easy booking for your care home. We're also glad the team was fantastic and the residents enjoyed their experience, even with the wheelchair access. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Very accommodating and helpful when I…
Very accommodating and helpful when I needed to amend our booking. Good experience for our large bowling party. Thank you
29 avril 2026
Réponse de Tenpin - Worcester
Hello Jo,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We appreciate you rating us so highly! We're happy to hear that we were able to accommodate your needs and that your large bowling party had a good experience. Thank you! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Good couple of games of bowling
Good couple of games of bowling. Always a good atmosphere.
As we’re heading back into summer, I’ll say again that the place needs air conditioning
29 avril 2026
Réponse de Tenpin - Worcester
Hi Simon
We're glad you enjoyed your bowling games and the atmosphere! We appreciate your feedback regarding the need for air conditioning during the summer months, and we'll consider this. Best wishes - Clare
Everything was perfect my birthday boy…
Everything was perfect my birthday boy they all had a great time staff where all amazing the package was brilliant
29 avril 2026
Réponse de Tenpin - Worcester
Hello, thank you so much for the amazing 5* review of Tenpin Worcester! We are so pleased to hear you had a great time celebrating your son's birthday and was pleased with the package offered and we very much hope to welcome you back again soon! Best wishes - Mel
birthday party hit!
Booked for my daughters’ birthday party. They had a great time. Seven 9-10 year olds. All had plenty of bowling time. Loved the sweets if they got a strike etc. food was a hit. Everything was great
4 avril 2026
Réponse de Tenpin - Worcester
Hi Jo
We're glad your daughter's birthday party was a success! It sounds like the kids had a fantastic time bowling and enjoyed the treats and food. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
The staff we met were fantastic
The staff we met were fantastic, young blonde lady helped us get the right package for both bowling and refreshments and the young man with the beard was the most enthusiastic and helpful individual.
16 avril 2026
Réponse de Tenpin - Worcester
Hi William, thank you so much for the amazing 4* review of Tenpin Worcester! We are delighted you had a fun visit and that you received excellent customer service and we hope to welcome you back again soon for another 5* experience! Best wishes - Mel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.