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Tenpin - York Avis 

199
TrustScore 4.5 sur 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Royaume-Uni

  • 0333 034 6100

4,3

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(199)

11 423 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good cheap night out

Good cheap night out, friendly staff

26 février 2026
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Réponse de Tenpin - York

Hi Mandy, thank you for rating Tenpin York a wonderful 5*! We're so glad to hear that you had a good night out, and we look forward to seeing you again soon! Best wishes - Adelaide

Noté 2 sur 5 étoiles

Cleanliness could do with improving - more staff for busy periods.

I know it was half term and busy but the overall cleanliness was a let down. The ladies toilets, 1 cubicle was in the dark due to a light bulb out, 3 out of the 4 cubicles had no toilet paper - I informed a member of staff. Toilets were overall, smelly, dirty and need a good freshen up. I know the lane areas have been upgraded a few years ago. But attention now needs paying to other areas.
Our lane was left with rubbish and glasses from previous users. I just felt they needed more staff to help manage and maintain the running of it at busy times.

20 février 2026
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Réponse de Tenpin - York

Hello Sophie, We appreciate your feedback regarding cleanliness during your visit. We're sorry the restroom and lane conditions didn't meet expectations, especially during the busy period. We'll address these issues with our team to improve our service and maintenance routines. We do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Very good family activity

Very good experience for whole family which relax minds. I will go again.

25 février 2026
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Réponse de Tenpin - York

Hello Sajini,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted to hear that the whole family enjoyed their visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Was a great visit

Was a great visit

11 février 2026
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Réponse de Tenpin - York

Hello Kirsty,
Thank you for taking the time to rate Tenpin York 5 stars. We're glad you had a great visit. Thank you for your positive feedback; we appreciate it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Brilliant time kids love it there

Brilliant time kids love it there

20 février 2026
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Réponse de Tenpin - York

Hello Maria,
Thank you for taking the time to rate Tenpin York 5 stars. We're so happy your kids had a brilliant time! Thank you for letting us know they love visiting us; we appreciate your review. All the best ~ Laura

Noté 5 sur 5 étoiles

Everything was set up and ready for us…

Everything was set up and ready for us to use when we arrived.

16 février 2026
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Réponse de Tenpin - York

Hello Julia,
Thank you for taking the time to rate Tenpin York 5 stars. We're happy to hear that everything was prepared for you upon arrival. Thank you for your positive feedback; we appreciate it very much! All the best ~ Laura

Noté 5 sur 5 étoiles

Everything went smoothly and the price…

Everything went smoothly and the price was reasonable.

14 février 2026
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Réponse de Tenpin - York

Hello Mick,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted to hear that your session went smoothly and that you found the price reasonable. We look forward to welcoming you back again soon. All the best ~ Laura

Noté 4 sur 5 étoiles

Great time lots of fun

Arrived a little early allocated our lane without delay.
On going to set up the camera wasn’t working, had to look to find a member of staff who changed our lane.
All great until a larger family came next to us, who were unruly and often running around in our lane space which was frustrating.
The auto bumpers are great.
Only down side is the frames for the kids are bent at the ends and make the balls go in the wrong direction.
Overall enjoyed it and will return..

15 février 2026
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Réponse de Tenpin - York

Hi Lisa, thank you for rating Tenpin York 4*! We're glad to hear that you had a fun visit and that you enjoyed the bowling. We are sorry that there had been technical issues and issues with the bowling ramps, and we will be sure to pass on your feedback to be looked into. We look forward to seeing you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

We love our visits

We love our visits. All staff are friendly and helpful. All areas are very clean food very good value.

15 février 2026
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Réponse de Tenpin - York

Hi Maureen
We appreciate your wonderful 5-star rating! We're so happy to hear that you enjoy your visits and that our team members are helpful. We're also glad you find our venue clean and food good. Best wishes - Clare

Noté 5 sur 5 étoiles

Great family fun

Great time at bowling with our 2 & 4 year old

15 février 2026
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Réponse de Tenpin - York

Hi Emily, thanks for leaving a rating and review for Tenpin York! We're glad you enjoyed your bowling experience with your young children! Thank you for sharing your positive feedback with us; it means a lot and we look forward to seeing you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles
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Réponse de Tenpin - York

Hi Clare, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us such a great review! We are so happy to hear that you found our service quick and helpful and we look forward to seeing you again in the future! Best wishes - Rosie

Noté 4 sur 5 étoiles

Quick efficient service

Quick efficient service. Easy booking

16 février 2026
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Réponse de Tenpin - York

Hi Karen, thank you for leaving Tenpin York a great 4* rating. We are so glad to hear you enjoyed your visit to us and that you received quick service. We hope to welcome you back again soon! Best wishes - Kaylee

Noté 5 sur 5 étoiles
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Réponse de Tenpin - York

Hi Kevin, what a fabulous 5* review of Tenpin York! We are thrilled the best time was had and you found out fab team really helpful and we can't wait to see you again soon! Best wishes - Mel

Noté 4 sur 5 étoiles

Bowling with family

Ease of booking friendly staff

15 février 2026
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Réponse de Tenpin - York

Hi Janet,

Thank you for your 4* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly. We look forward to welcoming you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

Great friendly staff

Great friendly staff.
Plenty of activities

18 février 2026
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Réponse de Tenpin - York

Hi Zed, thank you for leaving Tenpin York a fab 5* rating. We are so pleased to hear you enjoyed your visit to us, and that our staff had a positive impact on your trip. We look forward to welcoming you back soon! Best wishes - Kaylee

Noté 4 sur 5 étoiles

Funfun

Not too busy

18 février 2026
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Réponse de Tenpin - York

Hello Janet,
Thank you for taking the time to rate Tenpin York 4 stars. We are delighted to hear that you has fun at the centre and that it wasn't too busy. We do hope your next visit is a 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

It was a birthday celebration and we…

It was a birthday celebration and we had a nice time playing two games ,

14 février 2026
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Réponse de Tenpin - York

Hi Sharon,

Thank you for your fantastic 5* review at Tenpin York! it's great to see you've had such a great time whilst on your recent visit to us. We are delighted you've had such a wonderful birthday and look forward to welcoming you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

It was a good day but

It was a good day but had to wait quite a while to get on our lane despite booking

13 février 2026
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Réponse de Tenpin - York

Hi Gary, thank you for the 4* rating for Tenpin York! We're glad to hear that you had a good visit but are sorry that there had been delays to start your games. We will ensure your feedback is passed on to our team. We hope to see you again soon! Best wishes - Adelaide

Noté 3 sur 5 étoiles

Dirty table on our lane

Dirty table on our lane, feel like the cleanliness standards have gone well out of the window! Perhaps some stations of blueroll and cleaning spray would be handy. Staff took away all the glasses, but didnt bother to clean the surfaces. Would be useful to have some coat hooks attached to screens also.
Service was extremely slow and we didnt get started until 40 mins after our start time.

7 février 2026
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Réponse de Tenpin - York

Hi Janine, thanks for leaving a rating and review for Tenpin York! We appreciate your feedback and we're sorry the cleanliness wasn't up to standard. We're also sorry to hear about the long wait time you encountered for your bowling lane. We'll address the table cleaning and ensure that your feedback regarding the cleaning stations and coat hooks are passed onto the relevant teams for future improvements to be made. We greatly appreciate your feedback, and we hope to welcome you back again in the future for a better experience! Best wishes - Rosie

Noté 4 sur 5 étoiles

Great fun and staff

8 février 2026
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Réponse de Tenpin - York

Hi there, thanks for leaving a rating and review for Tenpin York! We're glad you had fun with our staff! Thanks for your positive feedback; we appreciate it greatly and we hope to welcome you back again soon! Best wishes - Rosie

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