Test Meter Group Ltd Avis 

6 317
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy process from start to finish. ordering rental was easy, delivered quickly, unit worked perfectly and teh return process was simple. Fair price as well.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Everything arrived perfectly, just as expected. The only issue was that I overpaid for next-day delivery; I placed the order on Friday, but it didn't arrive until Monday.

Noté 5 sur 5 étoiles

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great bit of kit that helps me diagnose between a bad adblue injector or a cracked/damaged dpf. I’ve found with the scanners I use that run launch software the NOx readings are always inaccurate, au... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sécurité
  2. Fournisseur d'équipement électrique
  3. Fournisseur d'équipements d'énergie solaire
  4. Magasin d'outillage
  5. Grossiste en outils

À propos de Test Meter Group Ltd

Écrit par l'entreprise

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Écrit par l'entreprise

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(6 317)

693 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Product not in stock

Product wasn’t actually in stock and took around 3 weeks to arrive.
Communication about the delay and likely delivery should have been better.

8 juin 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi John,

We try to work hard to keep all our customers updated as much as possible with deliveries from all our suppliers world wide. As you can imagine, this is quite a task. That said, I am truly sorry that on this occasion, this didn't hit the standards we or you should experience.

We want to ensure this was an isolated incident. We are sharing your review with our inventory and customer service teams today to ensure instances like this don't happen in the future. We appreciate your patience and your honest feedback.

Many thanks

Gavin
Customer Services

Noté 5 sur 5 étoiles
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Réponse de Test Meter Group Ltd

Hi John

Thank you for your feedback!

We're pleased to hear that you were happy with our communication. Keeping our customers informed throughout their order journey is very important to us.

We appreciate your support and look forward to serving you again in the future.

Best regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Very happy with Test Meter group they…

Very happy with Test Meter group they dispatched my books exceptionally quickly unfortunately the delivery company did not deliver them on time when I rang
Test Meter group they were very apologetic and refunded the delivery charge excellent service would highly recommend and I will use them again

28 mai 2026
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Réponse de Test Meter Group Ltd

Hi Peter,

Thank you so much for taking the time to share your experience.

While we're always aiming for a flawless delivery, we know things don't always go perfectly on the road. I'm glad our team was able to step in quickly, make it right, and refund that delivery charge for you.

Your kind words and recommendation mean the world to us, and we look forward to welcoming you back next time!

Gavin
Customer Services

Noté 5 sur 5 étoiles

Books

I do not wish to write anything

8 juin 2026
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Réponse de Test Meter Group Ltd

Hi Nigel,

Thanks for the five star Review. It goes to show that just getting it right doesn't need to be an all out effort, it can just be in the small things that matter.

Look forward to helping you again in the future.

Gavin
Customer Services

Noté 5 sur 5 étoiles

Prompt service

Prompt service, competitive price, thanks.

8 juin 2026
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Réponse de Test Meter Group Ltd

Hi Andrew,

Thanks for taking the time to leave us a review.

Providing fast service and great value are two things we pride ourselves on, so your feedback is fantastic confirmation for the team.

We really appreciate your business and hope to see you again soon!

Gavin
Customer Services

Noté 5 sur 5 étoiles

The website is very easy to navigate…

The website is very easy to navigate and professional. There is some fantastic deals and the goods were very well packaged and the delivery was very fast. Highly recommended.

26 mai 2026
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Réponse de Test Meter Group Ltd

Hi Ben,

Wow, thank you so much for the fantastic review!

We are absolutely thrilled to hear that you found our website easy to use and that your order arrived safely and quickly. We always try to bundle together the best possible deals for our customers, so it’s great to know you appreciated them.

Thank you for the high recommendation, and we hope to welcome you back soon!

Gavin
Customer Services

Noté 5 sur 5 étoiles

Good Service and prompt response and…

Good Service and prompt response and delivery 10/10

5 juin 2026
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Réponse de Test Meter Group Ltd

Hi Gaz,

Thank you so much for the wonderful feedback.

We always want to ensure our customers feel looked after from the moment they get in touch to the moment their delivery arrives at the door. Knowing we hit the mark for you is the best motivation for our team.

Thanks again for the 10/10 rating, and please don't hesitate to reach out next time you need anything!

Gavin
Customer services

Noté 5 sur 5 étoiles
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Réponse de Test Meter Group Ltd

Hi Ali,

We really appreciate you taking the time to leave us a review. In our industry, you shouldn't have to compromise on quality to get a good price, so it’s great to see that reflected in your feedback.

Thank you for choosing Test-Meter, and have a fantastic week ahead!

Gavin
Customer services

Noté 5 sur 5 étoiles

Very prompt service.

Very prompt service.
Wanted a new set as mine were well worn.
Happy with the price too.
Would highly recommended you to anyone.
10/10

4 juin 2026
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Réponse de Test Meter Group Ltd

Hi Gavin,

Hi there,

Wow, a 10/10! Thank you so much for the incredible feedback.

There is nothing quite like the feeling of unboxing a fresh, new set of gear to replace a well worn favorite.

We are thrilled that we could get them to you promptly and at a price you're happy with. Your recommendation means the world to us, thank you for choosing Test-Meter and we're here whenever you need us next!

Gavin
Customer Services

Noté 5 sur 5 étoiles

Easy to order and fast DPD delivery for…

Easy to order and fast DPD delivery for a part o thought I would struggle to get. Brilliant 👍

3 juin 2026
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Réponse de Test Meter Group Ltd

Hi Jon,

Thank you for taking the time to share your experience! We work hard to keep a comprehensive stock of those niche, harder-to-find parts so our customers aren't left stranded, so it’s fantastic to hear this worked out perfectly for you.

We appreciate your business and are glad DPD got it to your door safely and quickly.

Thank you so much for the brilliant feedback and the thumbs up. We're always here whenever you need us next!

Gavin
Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Easy ordering and quick delivery

4 juin 2026
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Réponse de Test Meter Group Ltd

Hi Andy

Thank you for your great review!

We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly.

We appreciate your feedback and look forward to serving you again in the future.

Thanks for choosing Test Meter Group!

Best regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

delivered ontime

goods as described and competitive pricing delivered on time overall good service

3 juin 2026
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Réponse de Test Meter Group Ltd

Hi Kim,

We really appreciate you sharing your experience with us.

In our industry, we know how important it is to get reliable gear, at the right price, exactly when you expect it. Hearing that we delivered on all three fronts is the best feedback we could ask for.

Thank you for the support, and we look forward to welcoming you back next time!

Gavin
Customer Service

Noté 5 sur 5 étoiles

The delivery was very quick and I was…

The delivery was very quick and I was kept informed of progress.

3 juin 2026
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Réponse de Test Meter Group Ltd

Hi John,

There is nothing worse than ordering something and wondering where it is, so we're absolutely delighted that our delivery and updates checked all the boxes for you!

Thank you for taking a moment to leave us such a kind review.

Have a great week, and please let us know if you ever need anything else.

Gavin
Customer Service

Noté 1 sur 5 étoiles

Ordered for next day delivery as…

Ordered for next day delivery as advertised for product.
Did not receive anything for 2 weeks
Had to chase them up to get product delivered 2 days latter.
Then forgot to ship labels even though on delivery note.
Need to improve ordering and customer feedback

3 juin 2026
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Réponse de Test Meter Group Ltd

Hi Ian

Good afternoon.

Thanks for bringing this to our attention.

I appreciated your time on the phone while I gathered some more information, as it's ultimately incredibly important to learn from occasions when our service falls short of the expected.

I can confirm the labels we discussed have been shipped via DPD and should arrive with you shortly, usually within 48 hours.

Best regards
Joseph Hancocks
Customer Services Manager.

Noté 5 sur 5 étoiles

No bother whatsoever

No bother whatsoever. Thank you very much.

21 mai 2026
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Réponse de Test Meter Group Ltd

Hi,

That is exactly what we like to hear! Thanks for taking the time to leave us a review.

If you ever need anything else in the future, we are all here to assist you.

Thanks
Gavin
Customer services

Noté 2 sur 5 étoiles

Ordered About 10 days ago still not…

Ordered About 10 days ago still not received and upon ordering website crashed and ordered two of the same order not pleased at all

1 juin 2026
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Réponse de Test Meter Group Ltd

Hi Luke

Thanks for taking my call earlier and for your feedback.

I can't see that we have been notified of this, so I was keen to get this swiftly resolved.

I can confirm as per your request that 4 bottles have been re-shipped today via DPD after the previous orders have got lost in transit.

These should arrive with you in the next 24-48 hours.

Please note if at any point you don't wish to keep 4 bottles in stock you can return them within 60 days for a full refund.

Best Regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Needed for work. Product researched and no issues. Batteries included (lol).

2 juin 2026
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Réponse de Test Meter Group Ltd

Hi

We're delighted to hear that your order arrived quickly and that the product met your expectations after your research.

It's great to know everything worked as expected and was ready to use straight away — batteries included too!

We appreciate your support and hope to be of service again in the future.

Best regards
Joseph Hancocks
Customer Services Manager

Noté 4 sur 5 étoiles

Follow- up on correct item

I had received the wrong item, when I contacted Test Meter group , they quickly arranged the correct item to be posted out , they also followed up with phone call and emails to reassure and keep me upto date when I would receive the correct item. Thank you Paul

21 mai 2026
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Réponse de Test Meter Group Ltd

Hi Paul

Thank you for taking the time to leave a review, Paul.

We're sorry that you initially received the wrong item, but we're pleased to hear that our team was able to resolve the issue quickly.

Keeping our customers informed throughout the process is important to us, so it's great to know that the follow-up calls and emails provided reassurance and kept you updated.

Thank you for your patience and understanding, and we appreciate your support. We look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Excellent

Good, quick and sufficient service

21 mai 2026
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Réponse de Test Meter Group Ltd

Hi David

Thank you for your review!

We're pleased to hear that you found our service good, quick, and efficient.

Providing a smooth and reliable experience is what we strive for, and it's great to know we delivered on that for you.

We appreciate your feedback and look forward to serving you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Needed a next day delivery for an…

Needed a next day delivery for an urgent investigation. Really pleased this arrived as promised.

20 mai 2026
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Réponse de Test Meter Group Ltd

Thank you for your review!

Hi

We're delighted to hear that your order arrived as promised when you needed it for an urgent investigation.

We understand how important reliable next-day delivery can be in time-critical situations, and we're pleased we could meet your expectations.

Thank you for choosing Test Meter Group. We appreciate your feedback and look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

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