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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hi, Just wanted to congratulate the Engineer Kishan Rabari for solving the problem very easily in no time, the problem had been ongoing for a few weeks, just wanted to thank you, Kishan for... Voir plus

Noté 4 sur 5 étoiles

Tevalis is being used onboard our vessel and is very reliable. We have been using it for a good few years now. Customer services have always been very helpful and quick when minor issues arise. Sto... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We have been using Tevalis for several years now. As with every EPOS there have been ups and downs, but overall we are satisfied and not planning to change any time soon. There is a lot of integratio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The System is fully integrated and is fast as well. The customer service is absolutely super fast and are responsive haven’t had any issues until now as when ever i make a call they are there to answ... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Service technique

Écrit par l'entreprise

Tevalis specialises in connected technology. Our award-winning hardware and software solutions are developed in-house: Tevalis offers On-Premise and Enterprise systems to fit your business, plus over 150 industry-leading integrations partners. Our intelligent On-Premise solutions comprise high-performing touchscreen tills, self-service kiosks, kitchen management systems, and the latest in handheld ordering. The cloud-based management applications developed in-house are seamlessly integrated with the Tevalis On-Premise solutions. We integrate with others in their expert fields, from reservation systems to payment services and everything in between.


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4,4

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

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(75)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Full support and training provided.

Full support when implementing the EPOS system into your business and training provided. Easy to make amendments yourself as your products and prices change. Full technical support available either by email or through telephone support. Only feedback is to ensure that your internet connection in strong when positioning the till.

21 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, Victoria, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Tevalis 10/10

Tevalis is great, super user-friendly - a one stop shop for everything from POS to ordering/reporting + stock management. It integrates with many other hospitality softwares. Wouldn’t think twice about recommending it to other hospitality businesses. As a GM it is the perfect piece of software.

17 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

One Stop Shop

Hello,

Tevalis is great, super user-friendly - a one stop shop for everything from POS to ordering/reporting + stock management. Don't know where we would be without it.

Thank you!

8 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, Rachel, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 4 sur 5 étoiles

Good system

I have been using Tevalis for approximately 7 years, we use it both for our FOH as well as our stock system – like all systems we have had some up and downs but always managed to find a solution and tailor it to our specific needs. Customer support is always at hand to offer their support. Centralised Management is easy to use with a great program Epos Design. Reporting covers all your needs to the specific data extraction you are looking for.

7 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, Claudia, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

We utilize Tevalis EPOS for our…

We utilize Tevalis EPOS for our restaurant , and it has proven to be an excellent choice. The software is user-friendly, making it easy for our staff to navigate and make necessary adjustments. The back-office functionality and reporting features offer valuable insights into our business operations. Overall, we're quite satisfied with Tevalis EPOS and would recommend it for its reliability and ease of use.

1 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, Yoann, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Tevalis is an ever evolving system.

We have been using Tevalis now for over two years now and its great. deals with high demand and fast pace service. one till needing replacing in two years is amazing in a high volume premise like ours.

The amount of reports again is great, At first the amount can be over whelming but you once learn your way around they have every report under the sun and if the odd chance they don't, their development team will happily make it for you.

Central Management is also really easy to use and easy to add and modify products. Tevalis also offers one to one training over zoom to get you acquainted with the system and all its features. the EPOS designer is also very simple to design and create your ideal till for your business.

Tevalis also has a nice and simple stocktaking system which makes it all easier than other systems. it literally does everything for you and keeps it simple. The reports for stocktakes have a loss and gain report separate from the stocktake report which makes the relevant info needed to manage a stocktake without the unnecessary number only needed in an audit.

6 février 2024
Avis spontané
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Réponse de Tevalis

Thank you, Lee, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 1 sur 5 étoiles

Tevalis promise the earth and then when…

Tevalis promise the earth and then when they fail to deliver they continue to chase for money. Over a year on from parting company with Tevalis because integrations they promised would work simply wouldn't they are threatening legal action for non-payment for a service not received. When legitimate complaints/comments are made about this they are ignored. Save yourself time, money and hassle and go elsewhere.

16 novembre 2023
Avis spontané
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Réponse de Tevalis

Hi James, thank you for bringing this to our attention. We’re sorry that your experience didn’t meet your expectations. We continuously work to improve our services so if you haven’t already raised this with us please email our team at info@tevalis.com so we can escalate your feedback to be investigated. Thank you.

Noté 5 sur 5 étoiles

We were looking for a new EPOS system…

We were looking for a new EPOS system for our business and the Tevalis system ticked all of the boxes. The build and install process was very straight forward. As it is cloud based, the back office is very easy to use. I would highly recommend them

18 octobre 2023
Avis spontané
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Réponse de Tevalis

Thank you Gemma, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

User Friendly and Good Support

We have used Tevalis across our two restaurants for the last 15 years and have always found the system user friendly and the support team very helpful. Would highly recommend.

26 septembre 2023
Avis spontané
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Réponse de Tevalis

Thank you Niki, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Continue to be Great

We have been with Tevalis for years. They are easy to work with, don't rip you off and can deal with most things over the phone.
We would recommended them to any hospitality business.

22 septembre 2023
Avis spontané
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Réponse de Tevalis

Thank you, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Very absolutely recommend

We moved from a spreadsheet bill system to an epos for the first time a few years ago and met with a few suppliers at various trade shows. We were really impressed with the hands on approach that Tevalis took and this has continued throughout the build and support. They are quick to assist with changes and queries and created a very bespoke system for us as we aren't a typical food and beverage operation. The interface is extremely easy to use, which is great if you have casual staff you need to quickly train on it. I would absolutely recommend them to the industry.

29 septembre 2023
Avis spontané
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Réponse de Tevalis

Thank you, Lucy, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Working in hospitality over the past 8…

Working in hospitality over the past 8 years has presented a lot of challenges and ensuring that our terminals, stock, payments, integrations are all syncing as they should be is an integral part of our operations. Tevalis makes this very seamless on a day to day basis, however the support of our account manager Sophie really helps to know that someone is there to solve any query in a quick and efficient manner as possible. We have fortnightly calls to discuss any opening tickets, which they are now very few and it's always feels reassuring to have her on hand to answer any queries that the sites have/issues that they run into.

19 septembre 2023
Avis spontané
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Réponse de Tevalis

Hi Patrick, we appreciate you taking the time to write about your positive experiences with us. It’s great to hear that your Tevalis EPOS system is providing your business with many benefits! We put our client’s experience and satisfaction at the forefront of our services so it is lovely for all our teams to see your feedback. Many thanks, the Tevalis team.

Noté 5 sur 5 étoiles

Great Service

Its intuitive interface, robust inventory management, versatile payment options, personalized approach, and insightful analytics make it a must-have tool for any business looking to streamline processes and elevate customer experiences. With the EPOS system on our side, we're confident in our ability to drive growth and stay ahead in today's competitive market.

7 août 2023
Avis spontané
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Réponse de Tevalis

Thank you for your fantastic review, we appreciate your positive feedback and we’re glad that your Tevalis EPOS system is exceeding your expectations. Client satisfaction is integral to all our teams. Best wishes, Tevalis.

Noté 5 sur 5 étoiles

Software support team is always on…

Software support team is always on support.
The implementation of all my products on to the system and was extremely patient and nothing was an issue.
The link between the epos and stocktaking was the major factor in choosing their software.
So far so good.

14 juin 2023
Avis spontané
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Réponse de Tevalis

Thank you for your fantastic review, we appreciate your positive feedback and we’re glad that your Tevalis EPOS system is exceeding your expectations! Client satisfaction is integral to all our teams. Best wishes, Tevalis.

Noté 5 sur 5 étoiles

Easy to use interface to handle…

Easy to use interface to handle Everything. Great service and pricing too

1 août 2023
Avis spontané
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Réponse de Tevalis

Thank you Abhishek, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

lovoly easy system to work with helLovoly p…

lovoly easy system to work with help all the time amazing team

2 août 2023
Avis spontané
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Réponse de Tevalis

Thank you for your fantastic review Ashraf, we appreciate your positive feedback and we’re glad that your Tevalis EPOS system is exceeding your expectations. Client satisfaction is integral to all our teams. Best wishes, Tevalis.

Noté 5 sur 5 étoiles

We use tevalis EPOS for our restaurant…

We use tevalis EPOS for our restaurant based in North Norfolk. It's capabilities are fantastic and the support system is really great. We love it for it's integration with our reservations software, meaning the process is completely seamless. The EPOS software itself is extremely easy to navigate and making amends or daily updates to the till is easy for all staff members. The back office and reporting is also fantastic and gives us valuable insight into lots of useful data for the business. Overall we love the software and would highly recommend!

2 août 2023
Avis spontané
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Réponse de Tevalis

Thank you Natalie, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

Noté 5 sur 5 étoiles

Superb POS System

Our Tevalis POS system has helped our business enormously over the years by providing valuable insights, analysis and management of our products, services, performance, and staff, which are vital to the continued success of any business.

The simplicity of the portal aids navigation in a comprehensive range of information with the ability to organise and display data in a detailed format. This is further enhanced with useful reporting, which can be automated to be emailed on a preferred schedule. In addition, reports can be exported and saved in various formats.

All in all, Tevalis is an essential tool for the running of our business.

31 juillet 2023
Avis spontané
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Réponse de Tevalis

Thank you for your fantastic review, we appreciate your positive feedback and we’re glad that your Tevalis EPOS system is exceeding your expectations! Client satisfaction is integral to all our teams. Best wishes, Tevalis.

Noté 5 sur 5 étoiles

Brilliant

Brilliant, I would recommend Tevalis for a quality EPOS solution as they are committed to improvements and efficiency with their systems and they are really easy to follow.

31 juillet 2023
Avis spontané
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Réponse de Tevalis

Hi Molly, we appreciate you taking the time to write about your positive experiences with us. It’s great to hear that your Tevalis EPOS system is providing your business with many benefits! We put our client’s experience and satisfaction at the forefront of our services so it is lovely for all our teams to see your feedback. Many thanks, the Tevalis team.

Noté 5 sur 5 étoiles

Great and simple ui with in depth…

Great and simple ui with in depth reports that helps me make informed decisions.

6 février 2023
Avis spontané
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Réponse de Tevalis

Thank you Aditya, your feedback is greatly appreciated. We’re delighted that you chose Tevalis as your EPOS partner! All our teams work hard to ensure that we provide a positive experience for our clients. We look forward to a continued partnership with you.

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