The Courtyard Dairy Avis 

48
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

We’ve been customers of The Courtyard Dairy since the pandemic in 2020. We first discovered their virtual cheese tastings which come with plenty of cheese, excellent insights and the optional wine... Voir plus

Noté 5 sur 5 étoiles

The Courtyard Dairy is BRILLIANT. The staff are incredibly knowledgable and friendly - whether contact is made online or in person. The choice of cheese (and accompaniments) is amazing. We've visit... Voir plus

Noté 5 sur 5 étoiles

We bought a virtual cheese tasting with wine and arranged our own video call with friends to taste the cheese and wine together whilst watching Andy's video of how the cheese was made and where it cam... Voir plus

Noté 5 sur 5 étoiles

I ordered a ploughman’s hamper for a Father’s Day gift. It arrived well packaged and So was in excellent condition when opened. The contents - - Well! Wow! generous portions of three amazing cheeses (... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

Buy cheese online and visit this award winning cheese shop, accolades from BBC Food and Farming Awards, World Cheese Awards, Observer Food Monthly Awards...


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(48)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Virtual Cheese Tasting

Brilliant night in - delicious cheese and an informative, interactive talk about British cheese. Highly recomend

13 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Dry and brittle

My daughter received a gift from her sister of courtyard special cheddar. It arrived well pack with storage instructions. However it was very dry and brittle and disappointing. It probably was cut from the round a long time before.

25 mai 2025
Avis spontané
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Réponse de The Courtyard Dairy

Thanks for getting in touch Albert,
We take great care to make sure our cheeses are cut fresh and well sealed everyday for each and every mail order; so I cannot understand what happened here - I do wish you had contacted us direct at the time last July (about 5 months ago I believe) so we could have investigated better.
As a small family business, Kathy and I pride ourselves in getting people great quality cheese and leaving them happy - so if we'd have known about this at the time I would have of course made sure you were served with a bit of Cheddar that you loved.
All the best and I do hope you'll pop into the shop sometime if you ever make it North so I can show you round and give you some tasters.
ANDY

Noté 1 sur 5 étoiles

They keep changing my account email and…

They keep changing my account email and password whenever I place an order. I get no response from customer service but they are happy keeping my banking details. It's annoying because I was recommended them and have tried some cheese from a neighbour but it seems futile for me to even attempt to place an order or sign up for a subscription when they refuse to communicate and simply make my account inaccessible.

13 juillet 2025
Avis spontané
Logo de The Courtyard Dairy

Réponse de The Courtyard Dairy

Hi Holyvia,
I am sorry you haven't been able to get our website to work for you. I have looked at it from our back end order management system and my emails and everything seems correct with orders flooding in. I couldn't find any record of your name or any orders in our systems whether it be outstanding, pending, emails or refunded (all the emails come to me as we're only a small family business with just Kathy and I manning that side).
I'd love to help if I can - we even take orders or deal with queries over the phone - so if it's easier just give me a ring (01729 823 291 - this comes direct to the shop itself), and I'll see if we can get you some award winning cheese! If not, and you're coming close to Settle, you must always pop-in the shop - we love giving out tasters to help people choose.
Sorry you couldn't get it to work on this occasion but do feel free to ring me place an order or solve your queries.
All the best from Kathy & I and have a lovely weekend.
Andy

(PS We don't hold, keep or record any account or bank details on our site - this would be illegal under UK law - we use a third party payment secure gateway (Worldpay/GoCardless) that destroys details upon charging as accordance with our SSL certificate and EU Safer Compliance so rest assured any bank details filled in will not be stored anywhere.)

Noté 5 sur 5 étoiles

Ordered the cheese and charcuterie box…

Ordered the cheese and charcuterie box as a gift for my son. He's absolutely delighted with the products. I'm told the cheeses are delicious but the fennel salami (he's still got the other cured meats to try) was sublime. Lucky locals having this on their doorstep.

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic cheese with great service

Great place to visit and try some fantastic cheeses before you decide which ones to buy. Have also bought on-line and cheese arrives on time and well packed. Great customer service too as when I needed to change a delivery date it was all sorted within half an hour.

15 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Disappointed

Been a cheese lover all my life so was looking forward to visit. Freezing cold due to air con. Thought cheese should be served at room temperature. Offered three cheeses to taste all horrid like cardboard very disappointed. Could be down to temperature. Won't go again.

1 août 2024
Avis spontané
Logo de The Courtyard Dairy

Réponse de The Courtyard Dairy

Hi Judy
I am really sorry you didn't enjoy the shop, did you get time to go through to the cheese museum too? I am glad you got some tasters to try - we pride ourselves in giving a very cheese-y experience; rather than being a shop with counters, you actually come into a maturation room - the whole area is cellar temperature (12C) as we mature an awful lot of cheese in there. We think is nice to be completely surrounded by cheese maturing so you can see all the big truckle in their whole form, but apologies if you found it a bit cold.
We do over 50 different types of cheese and a whole range from soft, to strong, to blue - something for everyone's taste. And you're welcome to taste any of them - that's what we offer. So if you do come back in, Kathy and I will find you something I'm sure!
Thanks for giving our family business a try.
All the best
Andy

Noté 5 sur 5 étoiles

Wonderful place!

Wonderful place! I took the one day cheesemaking course there yesterday and it was really fantastic! I had a little experience of cheesemaking already but this course taught me so much. It was really enjoyable and very well led by Andy who clearly has a very deep knowledge of his craft. We made cheddar, Ste Maure and ricotta. He manages to make learning great fun too. Highly recommended.

22 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great cheese, amazing customer service.

We have stopped many times on our journeys to the Lake District to buy cheese from this fabulous shop.

At Christmas we ordered a luxury cheese hamper for our hosts it was delivered to them on time, unfortunately it contained a cheese that had to be recalled.
After a nudge we received very generous compensation so we ordered another hamper, I emailed to change the delivery address at the last minute, this was no problem.

The cheese arrived within exactly the time slot promised, beautifully packaged and in tip top condition.

A company with attention to detail, great customer service and wonderful cheese.

Thank you.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Delicious

Oh my word, the cheese here is absolutely delicious. We've had cheese from the Courtyard Dairy before and have ordered some to arrive in December, recently. I can't wait. Really useful that you can choose your exact delivery date in advance, too.

I have also very recently ordered some postal vouchers to give as a gift. I was worried it might be a bit short notice so rang to check what they thought. What a friendly and efficient service. I got all the help I needed and the vouchers were posted to me straight away, arriving in plenty of time. Would thoroughly recommend.

28 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

An exceptional cheese experience

We were gifted a virtual cheese and wine tasting and chose the traditional one - what an experience. The wine was excellent, but the cheese and the video by Andy were brilliant; knowledgeable and insightful with delicious cheeses, delivered perfectly in environmentally friendly packaging. Top draw. Would recommended to anyone!

11 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Lovely people

Lovely people, obviously committed to their craft and wonderful customer service. I've bought from them for some years. The cheese is wonderful too. Kept and matured with care and superbly sourced. Cannot recommend The Courtyard Dairy highly enough. I had a problem with the courier's just before Christmas (not their fault. Snow had delayed things) and they bent over backwards to help. If you buy from them you'll not regret it.

17 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic evening

What a fantastic evening, we did the virtual blue cheese and port tasting.

I wasn't sure what to expect but the cheeses were amazing and the port equally as good. Certainly well worth the money and Andy was so knowledgeable. Anyone looking for a gift that is something a little bit different this is certainly it. Couldn't recommend them enough. 👌

26 mars 2022
Avis spontané

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