The Electronics Warehouse Ltd Avis 

I Purchased a Samsung qled t.v but had to cancel unfortunately but found the customer service excellent the t.v was returned and got a refund. Thanks Geoff 👍. Regards Seán Ryan

Advertises warranty they don't uphold, had to go through county court to get my money back

Bought Galaxy Ring advertised as new with 1 year back to base warranty. Ring was faulty, sent it to Samsung who told me it had been refurbished so the warranty is void.

Contacted seller on eBay who ignored me until I mistakenly sent a message intended for another user to them.

Seller then suddenly started responding, I issued the 14 day letter before Action and got a completely different message "Hi, what seems to be the problem with the Ring" explained and seller invited me to return it to them so they can inspect it

I replied asking for clarification on the warranty process and how to return it etc. Got no response and now had to file a County Court claim.

Do not deal with sellers like this.

I ordered a Samsung TV and the screen was damaged internally. Although the company accepted it was faulty it took their appointed courier 4 weeks to return it to them, I had to wait another 3 weeks for a refund. It took many phone calls and emails to resolve. At one point I asked to speak to a manager and told he was busy.

Dreadful way to treat customers.

best price for quality goods. Unit ordered without fuss and had a timed delivery. Perfect

Avoid! Avoid! Avoid...

I bought a Samsung television from here, which on arrival was damaged...

I sent it back which m, was over three weeks ago, and they have yet to refund me...

They are delaying delaying and delaying... which makes me concerned about their professionalism and honesty

I would suggest you look elsewhere and don't fall into the trap... They are not to be trusted.

I bought an absolute bargain 65" Samsung TV from here and everything about the deal was faultless. There is every reason to buy here for a great deal and great service. Thanks.

Checked out all the major retailers for the cost of a 50” Samsung TV, Electronics Warehouse was £100 cheaper than the rest. The Tv was in perfect condition when it arrived and we are delighted with it.

It is so disappointing. I bought a 75 inches samsung TV stated as grade A. TV was switched on the same day it was delivered. Screen was flickering and quickly disappearing.

The problem has been reported, but I have been advised to send a video, which might take me some time as the flickering is so quick and more over I am very busy with work

I think the idea of asking to send a video is to buy time until one month expires. I will try my best to capture the momentary flickering.

It is so disappointing and frustrating

Definitely not rated “A” quality wise, purchased a Samsung sound bar and sub from them and came with minor scratches over casing.. either way, at the price I paid, around half of the retail value, I’m still well pleased with the purchase.

Great value and service. The latest Samsung TV was a lot cheaper than anywhere else, a question was quickly answered and it was delivered when promised with helpful updates along the way.

Excellent product, great service and good value thank you

TV was way cheaper than other retail outlets and delivered fast

I ordered two Samsung wall brackets for my new TV's.
They were genuine parts yet significantly cheaper than direct from Samsung. Delivered in two days.

excellent service

The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Good pricing. Prompt delivery. 2 man team were polite and communication was very good.

Would recommend and use again

Purchased a 65" Samsung OLED TV from The Electronics Warehouse because the price was £400 cheaper than anywhere else. Received a confirmation email immediately, but then didn't hear from the delivery company after 6 days, so sent an email to The Electronics Warehouse. Had a very prompt reply, then from the delivery company. TV was delivered 2 days later in perfect condition, excellent service and would highly recommend.

Purchased a TV on-line from Electronics Warehouse, cost compare the price was best. Great communication re. delivery from warehouse to doorstep. Thank you!

First class service from the Electronics Warehouse. The Samsung TV I bought was perfect and delivered efficiently by their friendly team. Would undoubtedly use the company again.

Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.
Thanks again. Will definitely recommend

Very fast delivery, excellent service 👏