The Foam People Avis 

1 297
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We needed 2 new mattresses for our recent caravan purchase.we were pleased that you could provide us with the correct sizing we needed at competitive pricing .The quality is very good and is comfor... Voir plus

Noté 5 sur 5 étoiles

Staff go above and beyond being helpful. Sian kept me in the loop at every stage. And given that it was a bespoke order delivery was quick. The mattress topper makes the bed feel sumptuous. But more... Voir plus

Noté 5 sur 5 étoiles

The mattress itself is good and comfortable, but the smell from the foam is quite strong. It smells like mould, and the odour is still noticeable even after two weeks. It is slowly fading, but I would... Voir plus

Noté 5 sur 5 étoiles

Ordered a 2” cooling foam mattress topper for my motorhome, I did the measurements then emailed the Foam people to see if they could supply the certain topper as it was an odd shape and they replied s... Voir plus


À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de literie
  5. Magasin de lits
  6. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(1 297)

475 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful

I placed my order and it was delivered very quickly and well packaged. Very happy thank you, and would definitely buy again.

18 mai 2026
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Réponse de The Foam People

Hi Lynne,

Thank you for your lovely feedback.

We’re delighted to hear your order arrived quickly and was well packaged. Even better to know you’re so happy with your purchase that you’d buy from us again, that’s the biggest compliment we could ask for.

Thank you for your support!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Fantastic quality

Fantastic quality, prompt delivery and reasonable price. What more can anyone ask.
5⭐ all the way from me.

18 mai 2026
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Réponse de The Foam People

Hi Russell,

Now that’s the kind of review we love to read 😊

Fantastic quality, prompt delivery, and great value, what more could you ask for indeed!

Thank you so much for the 5⭐ review and for taking the time to share your experience!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

I am so pleased with the mattresses

I am so pleased with the mattresses, very comfortable. I wasn’t so pleased with the delivery service DPP. They were both delivered on different days and the driver was unhelpful, the first day he said he was too busy to bring it to the front door and the second day the driver left it outside the main gate on the road, a neighbour kindly got his wheelbarrow and brought it in for me.

4 mai 2026
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Réponse de The Foam People

Hi Laraine,

Thank you for your feedback.

We’re so pleased to hear you’re happy with the mattresses and that you’re finding them very comfortable.

We’re sorry to hear the delivery experience didn’t meet expectations. The level of service you received from the courier is certainly not what we would want for our customers, and we appreciate you bringing this to our attention. We’ll be sure to pass your comments on, as deliveries should always be completed safely and helpfully.

Thank you again for your honest feedback!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Excellent value for our caravan matress…

Excellent value for our caravan matress very comfortable prompt delivery

4 mai 2026
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Réponse de The Foam People

Hi Anon,

Thank you for your lovely feedback.

We’re delighted to hear your caravan mattress is comfortable and great value for money. It’s great to know the delivery was prompt too. Wishing you many relaxing and comfortable trips ahead 🚐

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Fits perfect in my van and its really…

Fits perfect in my van and its really comfortable. 100% recomend.

29 avril 2026
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Réponse de The Foam People

Hi Michael,

That’s brilliant to hear.

A perfect fit and a comfortable night’s sleep are exactly what every van owner is looking for!✨🚐

Thank you so much for the recommendation, it means a lot to us.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Ease of ordering

29 avril 2026
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Réponse de The Foam People

Hi there,

Thank you for your feedback!

We’re so pleased you found the ordering process easy and straightforward. Making things simple for our customers is always our goal.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Customer service is spot on

Customer service is spot on. Quick reply to a couple of questions I had before purchasing. The mattresses were delivered very quickly, at which point I realised I'd got the measurements wrong on one of them. It was really easy to arrange a return and refund even though the mistake was mine. Would highly recommend this company

18 mai 2026
Avis spontané
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Réponse de The Foam People

Hi Tristan,

What a fantastic review, thank you.

We're delighted to hear our team could help with your questions before ordering and that everything arrived so quickly.

Mistakes happen, so we're especially pleased we could make the return and refund process straightforward when the measurements weren't quite right. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Communication wirh the support line was…

Communication wirh the support line was excellent the team were very helpful. The mattress arrived in good time and fitted perfectly. We are now in the middle of a month's holiday in France and are finding the mattress incredibly comfortable.

8 mai 2026
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Réponse de The Foam People

Hi Graham,

This is fantastic to hear.

We’re so pleased the team could help you quickly and that the mattress has made such a difference during your holiday in France.

A comfortable night’s sleep while travelling is exactly what we aim for enjoy the rest of your trip!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Campervan mattress

Great mattress and pillows for our campervan.
Brilliant customer service and very quick delivery

27 avril 2026
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Réponse de The Foam People

Hi Stuart,

Thank you so much for the lovely feedback.

We’re delighted to hear you’re happy with the mattress and pillows for your campervan.

Great customer service and speedy delivery is exactly what we aim for, thanks again for the brilliant review.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Amazing product and so EASY to fit

Amazing product and so EASY to fit
💯 recommend these 😊

13 février 2026
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Réponse de The Foam People

Hi there,

We love this review!😊

So glad you found it easy to fit and that you’re happy with the product. Thanks so much for the amazing recommendation 💯✨

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Good quality product at a reasonable…

Good quality product at a reasonable price. Delivery was also very quick.. so far mattresses are very comfortable

7 mai 2026
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Réponse de The Foam People

Hi Christine,

Thank you for the lovely feedback.

We’re really pleased you’re happy with the quality and value of the mattresses, and it’s great to hear they’re nice and comfortable so far.

Super fast delivery is always a bonus too.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Have yet to try the mattress as it is for a caravan so we have to transport it there

21 mai 2026
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Réponse de The Foam People

Hi Valerie,

Thank you for your feedback.

We’re really pleased to hear your mattress arrived promptly. We hope it proves lovely and comfortable once it’s in your caravan and gets properly put to use. Enjoy your future trips.

Kind regards,
Lillia

Noté 3 sur 5 étoiles

4/10

Personally, I don’t think it’s worth the money I asked for memory foam, but it just seems to be foam to me and doesn’t make a lot of difference to a comfy night sleep in my camper and The dispatch took longer than expected

24 avril 2026
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Réponse de The Foam People

Hi Alan,

Thank you for taking the time to leave your feedback.

We’re sorry to hear the mattress wasn’t quite what you were expecting in terms of comfort and feel. Comfort can be very personal.

We’re also sorry if the dispatch felt longer than expected. If you feel there was an excessive delay with your order, please feel free to reach out to us at info@thefoampeople.co.uk and we’d be more than happy to look into this further for you.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great

Great staff just what we needed.

5 mai 2026
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Réponse de The Foam People

Hi Tom,

So glad we could help!

Fantastic to hear the team got you exactly what you needed.

Thanks so much for your lovely feedback.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Quality product, rapidly delivered.

Speedy delivery of our replacement foam mattress cover. Good quality cover, well made and sturdy.

5 mai 2026
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Réponse de The Foam People

Hi there,

Thank you for your lovely feedback.

We’re so pleased your replacement foam mattress cover arrived quickly and that you’re happy with the quality.

Great to hear it feels sturdy and well made too.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

When I received the mattress cover it…

When I received the mattress cover it had black marks on it, I got in touch with the company and they gave me a partial refund which I was happy with. I washed the cover and the stains are still there. I thought it could have been oil.

5 mai 2026
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Réponse de The Foam People

Hi Dee,

Thank you for your feedback.

We’re really sorry the mattress cover arrived marked. We’re pleased we could offer a partial refund that you were happy with, although we completely understand your disappointment that the marks did not wash out.

We do appreciate you bringing this to our attention and thank you again for your patience and understanding.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Easy and quick to order non standard sized mattress

Really easy to order, needed a non standard size mattress for my static caravan, measured my bed base, ordered the exact width and length of the 8" deep memory foam mattress. Came within a week, it was easy to transport, came rolled up.
Comfortable matress, quite firm, just what we wanted. Would recommend.

4 mai 2026
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Réponse de The Foam People

Hi Cath,

This is brilliant to hear. Finding the right non-standard size for a static caravan can be tricky, so we’re really pleased the mattress was exactly what you wanted.

Great to know it arrived quickly, was easy to handle, and most importantly gave you the comfort and firmness you were after.

Thanks so much for the recommendation.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great mattress good quality

Great mattress good quality , arrived quickly

4 mai 2026
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Réponse de The Foam People

Hi Shaun,

Thanks so much for your feedback.

We’re really pleased you’re happy with the quality of the mattress and that it arrived quickly too. Enjoy!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great service all round

Great service all round. So easy to order. I had a query - quickly resolved. Easy to place order. Arrived quickly. Lovely product.

21 avril 2026
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Réponse de The Foam People

Hi Suzanne,

Thank you so much for the lovely feedback.

We’re delighted to hear everything went smoothly from ordering to delivery, and that your query was sorted quickly too.

Enjoy your new product, and thanks again for choosing us.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great communication from the start

Great communication from the start. Mattress is comfortable and has made sleeping in our caravan a more pleasurable experience!

22 avril 2026
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Réponse de The Foam People

Hi Sarah,

This is what we love hearing this. We’re so pleased the mattress has made such a difference to your caravan trips and helped make sleeping more comfortable.

Thanks so much for your lovely feedback about the communication and the mattress itself.

Kind regards,
Lillia

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