The Foam People Avis 

1 293
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff go above and beyond being helpful. Sian kept me in the loop at every stage. And given that it was a bespoke order delivery was quick. The mattress topper makes the bed feel sumptuous. But more... Voir plus

Noté 5 sur 5 étoiles

The mattress itself is good and comfortable, but the smell from the foam is quite strong. It smells like mould, and the odour is still noticeable even after two weeks. It is slowly fading, but I would... Voir plus

Noté 5 sur 5 étoiles

Ordered a 2” cooling foam mattress topper for my motorhome, I did the measurements then emailed the Foam people to see if they could supply the certain topper as it was an odd shape and they replied s... Voir plus

Noté 5 sur 5 étoiles

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too ha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de literie
  5. Magasin de lits
  6. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(1 293)

471 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de The Foam People

Hi Jane,

You’re very welcome!

We’re so happy to hear you’re loving your new mattresses. Thank you for choosing The Foam People and for taking the time to leave us a lovely review!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

These products are like sleeping on cloud

Delivery time wasnt to long.the mattress topper is of good quality. Its is like sleeping on a cloud. This is the 2nd item i have bought and been 100% pleased both times.sent a photo with measuremenrs on, item arrived, perfect fit. Also love the fact it has a removable cover for washing.

4 août 2026
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Réponse de The Foam People

Hi Lynn,

What a lovely review, thank you!

We’re so happy to hear your topper feels like sleeping on a cloud ☁️ and that your made to measure fit was spot on! It means even more knowing this is your second order with us and you’ve been 100% happy both times.

Thank you for coming back to The Foam People!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great memory foam mattress

User friendly website. Quick delivery. Lovely comfortable mattress. Excellent value for money. Overall excellent buyer experience thanks.

3 août 2026
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Réponse de The Foam People

Hi there,

Thank you for such a wonderful review!

We’re so pleased you had a great experience from ordering right through to delivery, and even happier to hear you’re loving your comfy new mattress! Thank you for choosing us!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Excellent product and delivery process

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing.
Ordered a core caravan 6" deep memory foam mattress for our campervan, well made and very comfortable. Delivery process and communication through DHL e-com was also very good.

3 août 2026
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Réponse de The Foam People

Hi Alan,

What a fantastic review, thank you!

We’re delighted you found exactly what you needed from our range and that your new caravan mattress is proving both comfortable and well made. It’s also great to hear the delivery process went smoothly. Wishing you many comfy adventures in your campervan! 🚐

Kind regards,
Lillia

Noté 5 sur 5 étoiles

10/10

Although I had to send the item back, customer service was exemplary and will Deffinately be buying from them in the future!

21 juillet 2026
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Réponse de The Foam People

Hi Rachel,

Thank you so much for your lovely feedback!

Although the item wasn’t quite right this time, we’re so pleased our team could make the return experience a positive one. We really appreciate your kind words and look forward to welcoming you back in the future!

Kind regards,
Lillia

Noté 1 sur 5 étoiles

I was sent dirty mattress ,stained on…

I was sent dirty mattress ,stained on few parts and mattress looked like defective , Not even from one end to other, it was high , low at certain parts.

Called immediately, sent them pictures and asked for return which I got later.

Their delivery partner Dpd was also irresponsible, because of heat wave I left my main door open and was in my back garden , Their driver without Knocking, ringing bell , without informing me , just left the parcel at door unsecured.

Later DHL two times missed their Parcel collection of returning bad mattress , despite telling me their own choosen time , including one weekend. I had to be housebound without any contact amd intimation that they would not be collecting it mentioned day and time.

However , new mattress itself seem good so far but it has been only few days , so let see how it goes.

27 juillet 2026
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Réponse de The Foam People

Hi Sohail,

We’re very sorry to hear about your experience and the issues you faced with both the condition of your original mattress and the courier collections.

This certainly isn’t the experience we want for our customers. We’re pleased to hear your replacement mattress is going well so far, and we hope this continues! If there is anything further we can help with, please don’t hesitate to contact our team at info@thefoampeople.co.uk and we’ll be more than happy to assist.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Made to order

Made to order, size perfect for our caravan island bed and so comfy. Great delivery

3 août 2026
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Réponse de The Foam People

Hi Karen,

Thank you for the lovely review!

We’re so pleased your made to order mattress was the perfect fit for your caravan and, most importantly, super comfy!

Wishing you plenty of cosy nights and happy adventures ahead! 🚐

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Just the job

Just the job

3 août 2026
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Réponse de The Foam People

Hi Glyn,

Thank you for the great review!

We’re so pleased your order was just what you needed. Thanks for choosing The Foam People!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Easy to order excellent mattress its so…

Easy to order excellent mattress its so comfortable.
I also ordered an incorrect item which was delivered but was quickly sorted and collected for return

27 juillet 2026
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Réponse de The Foam People

Hi Helen,

Thank you so much for your lovely review!

We’re delighted to hear you found ordering easy and, most importantly, that your new mattress is so comfortable. It’s also great to know our team could quickly get the incorrect item sorted and collected for you. We really appreciate your support and hope you enjoy many cosy nights ahead!

Kind regards,
Lillia

Noté 5 sur 5 étoiles
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Réponse de The Foam People

Hi Graham,

Thank you so much for your lovely feedback!

We’re delighted to hear your mattress was exactly as advertised and met your expectations.

We really appreciate you choosing us and hope you enjoy many comfy nights ahead!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Got exactly what i ordered

Got exactly what i ordered. Great mattress for motorhome. Woulx definately use foam people again.👌

25 juillet 2026
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Réponse de The Foam People

Hi James,

Thank you so much for the lovely review!

We’re delighted to hear your mattress was exactly what you ordered and is a great fit for your motorhome. 🚌💤

It’s wonderful to know you’d choose The Foam People again, we really appreciate your support.

Wishing you many comfy nights and happy adventures ahead!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

The order was placed and we had a super…

The order was placed and we had a super speedy delivery. The item was as expected... Rolled which made it super easy to take to our caravan. It expanded out superbly and is comfortable. We bought the top of the range and are really pleased with them both. The only slight and it is slight negative was trying to ring them over several days to discuss how the delivery would be made and could they be left in a safe ace. I could not get through and have anyone pick up. We took the chance and the delivery was made to the safe place as requested.

13 juillet 2026
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Réponse de The Foam People

Hi,

Thank You so much for taking time to leave this lovely and informative review for us! We are happy to hear that you are liking with your superior diamond mattress and finding it comfortable! We are very sorry for the issues you experienced with trying to get through to our customer service team, and we will make sure that this is thoroughly investigated.

Have a lovely day!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Ordered a "t" shaped mattress topper…

Ordered a "t" shaped mattress topper from the Foam people for a 2023 Iveco S Way. easy process, just sent a picture of the dimensions that I required, they contacted me the next day to sort out a query, and I received a confirmation within the hour. Took 10-12 working days to take delivery. Fitted on the existing mattress, and completely transformed my nights sleep. Well impressed. Thank you The Foam People.

22 juillet 2026
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Réponse de The Foam People

Hi Ross,

Thank you so much for such a lovely review!

We’re absolutely delighted to hear that your custom T-shaped mattress topper was a perfect fit for your Iveco S-Way and, even better, has completely transformed your night’s sleep! 💤

There’s nothing we love more than knowing we’ve helped make life on the road that little bit comfier. Thank you for trusting The Foam People with your custom topper, and we hope you enjoy many more cosy, restful nights ahead!

Sweet dreams and happy travels from all of us at The Foam People!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great product

Great product, better quality than expected at the price point. Delivered quickly. Recommended.

21 juillet 2026
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Réponse de The Foam People

Hi there,

Thank you for your great review!

We're delighted to hear you were impressed with the quality and value, and that your order arrived quickly. Thanks for your recommendation we really appreciate your support!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Speedy delivery excellent service

Speedy delivery excellent service
Quality of product was excellent

20 juillet 2026
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Réponse de The Foam People

Good morning,

Thank you for taking the time to leave us this 5-star review! We are so glad that the overall service was great for you, and that you are finding the quality to be excellent! If you require any assistance in the future, please don’t hesitate to reach out to us!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Excellent mattresses

First time buying from The Foam People
Didn’t know what to expect but had a first class experience. Ordered 3 mattresses and they were delivered in a few days, they are firm and comfortable really pleased with them.

20 juillet 2026
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Réponse de The Foam People

Good morning,

We are so glad to hear that we you were able to get a first-class experience ordering from us and thought it was worthy of an amazing 5-star review! It’s great to hear that you are also finding the mattresses comfortable!

If you ever need any further assistance, please don’t hesitate to get in contact with us!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery . Very comfortable mattress

20 juillet 2026
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Réponse de The Foam People

Good morning,

Thank you for taking the time to leave us this lovely review! We are so glad to hear you are enjoying your mattress! Please don’t hesitate to reach out to us if you need any further assistance!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Highly recommend 👌

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too hard, but give it time. Fantastic quality mattress. Wished we'd found the foam people at beginning of build, we've tried 2 mattress before this. Spent a lot to get it right.

8 juillet 2026
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Réponse de The Foam People

Good morning,

Thank you for taking the time to leave us this amazing five star review! We are so glad that you are now enjoying your superior diamond mattress! In depth reviews like yours can help future customer know that they are making the right choice.

If you ever need any further assistance, please do not hesitate to reach out to us.

Kind regards,
Megan

Noté 5 sur 5 étoiles

Service was excellent

Service was excellent, website very easy to follow, order was delivered exactly as requested. Highly recommend

6 juillet 2026
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Réponse de The Foam People

Good morning,

Thank you so much for leaving us this lovely review, we are so glad to hear that your item was delivered exactly as requested! It’s also really appreciated that you would recommend us going forwards!

If you ever need any further assistance, please don’t hesitate to reach out to us!

Kind regards,
Megan

Noté 5 sur 5 étoiles

The most comfortable mattresses I've…

The most comfortable mattresses I've ever used. Bought for my van conversion as a friend recommended, and I wasn't disappointed.

9 juillet 2026
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Réponse de The Foam People

Good Morning,

We are so happy to hear that you are loving your mattress and find it worthy of a 5 star review! Thank you so much for taking the time to leave us this review, as reviews like your help future customer know that they are making the right choice.

Kind regards,
Megan

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