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HIP - Leeds Avis 

44
TrustScore 4 sur 5

4,2

49-51 Vicar Lane, LS1 6DS Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nice range of quality products, well-designed online shop and pleasant in-store experience. The HIP store is one of my go-to suppliers for Beams+ (mainly Oxford shirts), Universal works (variation... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered few products and I had to follow up twice to get an update on the order. And after when I get confirmation that they are ready to collect the store was permanently closed.I then raised reque... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sad to see hip go. Always amazing a Leeds institution 💗

L'entreprise a répondu

Noté 5 sur 5 étoiles

HIP Leeds is just the best store - with the flair of many fine brands exceptional service (not pushy but there when you need it) … I travel to Leeds frequently from N Ireland and try to visit and shop... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de streetwear
  2. Magasin de vêtements
  3. Magasin de vêtements pour hommes
  4. Magasin de chaussures
  5. Magasin de vêtements pour femmes

À propos de HIP - Leeds

Écrit par l'entreprise

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About Us

We were founded in Leeds in 1987 and have been at the heart of the UK's contemporary fashion scene ever since. HIP is built on curation - we introduce our audience to style profiles, craftsmanship, and the unique storytelling that underpins our roster of brands from around the world. Alongside our online presence, covering heritage, streetwear, contemporary and technical brands, we have two stores: one in Leeds city centre and the other in Manchester's Northern Quarter.

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Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(44)

895 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As always coureous and efficient…

As always coureous and efficient staff.great service.

7 mai 2026
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hi Steven,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 5 sur 5 étoiles

Bought some adidas Spezial shoes

Bought some adidas Spezial shoes , absolutely mint , they have all sold out now , so I’m chuffed I got a pair

5 mai 2026
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Réponse de HIP - Leeds

Hi Jason,

Thanks for the 5* review!

I am delighted to hear that you are happy with our service and product.

We hope that you continue to shop with us.

Regards,
Farhan,
HIP Store Online Reviews Team.

Noté 5 sur 5 étoiles

Staff really helpful and efficient.

Staff really helpful and efficient.

17 avril 2026
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Réponse de HIP - Leeds

Hi James,

Thank you for taking the time to share your positive experience! We're thrilled to hear that you were happy with our service and that our team was able to exceed your expectations.

Many thanks,
Sidrah.

Noté 5 sur 5 étoiles

Always a good bargain to have and great…

Always a good bargain to have and great quality clothes 😁

16 avril 2026
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Réponse de HIP - Leeds

Hi John,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 5 sur 5 étoiles

Nice range of quality ('preppy') products

Nice range of quality products, well-designed online shop and pleasant in-store experience.
The HIP store is one of my go-to suppliers for Beams+ (mainly Oxford shirts), Universal works (variations of the timeless baker's jacket), and various other one-off items. Helpful and friendly staff in-store for advice as well as potential refunds as and when needed.
Disclaimer: my go to styles are more old school and traditional as I'm not into FOMO-driven designer brands or fashionable streetwear.
The book 'Ametora' by W. David Marx is also partly helping me to understand and appreciate the wider range of styles that shops like HIP cater for. So this review is a definitely plug to encourage the masses to go and by more Beams+ products, rather than many of the all-too-common high street labels that stores like HIP tend to avoid. Long live Ivy-inspired Japanese clothing.

2 avril 2026
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Réponse de HIP - Leeds

Hi Ian,

Thank you so much for taking the time to leave such a wonderful review about your recent experience with us. Your positive feedback truly means the world to our team, and it's incredibly rewarding to know that we've met your expectations.

Many thanks,
Sidrah,
Hipstore Team.

Noté 5 sur 5 étoiles
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Réponse de HIP - Leeds

Dear Wayne,

I wanted to reach out to thank you for taking the time to leave us a fantastic 5-star review regarding your recent order.

I hope you're delighted with your purchase and that it serves you well. Have a lovely day!

Kind regards,
Farhan,
The Hip Store Online Reviews Team.

Noté 5 sur 5 étoiles
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Réponse de HIP - Leeds

Dear Lee,

My name is Georgia from The Hip Store Customer Care.

I hope this message finds you well. I wanted to reach out to express how pleased we are that you're happy with your recent purchase from us. Your satisfaction means the world to us, and it's wonderful to hear when our customers have had a positive experience.

We truly hope you'll consider shopping with us again in the future. At The Hip Store, we're constantly working to bring you the latest styles and quality products, and we'd love to be your go-to destination for all your fashion needs.

If you have any further questions or immediate concerns then please do let me know.

Kind regards,
Georgia,
The Hip Store Customer Care.

Noté 5 sur 5 étoiles

Great Service

Great Service, and fast delivery.

15 mars 2026
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Réponse de HIP - Leeds

Hi Kelm,

Thankyou for contacting Hipstore team. We appreciate your feedback, and glad to hear your experience. If you have any questions do reach out.

Many thanks,
Sidrah,
Hipstore Team.

Noté 1 sur 5 étoiles

Truly shocking experience

Truly shocking experience. Made an order on the 21st February for store pick up. Sent a message to customer services on the 3rd March to see what the status of my order was..only to be told that the order had been in the store since the 23rd and ready.
I would have no confidence in ordering from them again.

5 mars 2026
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Réponse de HIP - Leeds

Hi Dan,

Thank you for taking the time to leave a review.

I am sorry to hear that our level of service has not met your expectations on this occasion.

I will pass your feedback to the relevant department for future improvements.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Reviews Team.

Noté 5 sur 5 étoiles
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hi John,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 5 sur 5 étoiles

Fantastic as always

Fantastic as always.

First class service. Excellent product. No problems at all

28 février 2026
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Réponse de HIP - Leeds

Hi Chris,

Thanks for the 5* review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Farhan,
HIP Store Online Reviews Team.

Noté 5 sur 5 étoiles

Great garment (jacket) easy ordering

Great garment (jacket) easy ordering, fast delivery cannot fault at all. Excellent! Will order again....

20 février 2026
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Réponse de HIP - Leeds

Hi Neil,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 1 sur 5 étoiles

Sent only half my order

Sent only half my order, in the wrong size and aren’t replying to emails. So yeah - really bad

10 février 2026
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Réponse de HIP - Leeds


Hi Carl,

Thank you for taking the time to leave a review.

I am sorry to hear that there is an issue in your delivery.

I have sent you an email to resolve the issue. If you have any further concerns please reply to that email.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Reviews Team.

Noté 5 sur 5 étoiles

Price delivery was brilliant

Price delivery was brilliant

29 janvier 2026
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hi Sadiku,

Thank you for getting in touch. We appreciate your feedback. Thank you for leaving time for your review.

Kind regards,
Sidrah.

Noté 5 sur 5 étoiles

HIP Leeds - great shop & service

HIP Leeds is just the best store - with the flair of many fine brands exceptional service (not pushy but there when you need it) … I travel to Leeds frequently from N Ireland and try to visit and shop every time!

17 janvier 2026
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hi Chirpy,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 5 sur 5 étoiles

5 star service as always

5 star service as always! 10/10

16 janvier 2026
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hi Rhodesy,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

Noté 5 sur 5 étoiles

Ordered some new balance trainers they…

Ordered some new balance trainers they were in the sale ordering was easy delivery was fast great trainers lovely fit so kept them good buy with £40 off

3 janvier 2026
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Réponse de HIP - Leeds

Dear Helen,

My name is Georgia from The Hip Store Customer Care.

I hope this message finds you well. I'm delighted to hear that you're pleased with your recent order!

We're thrilled that your shopping experience with The Hip Store has been a positive one.

We very much hope to welcome you back for future purchases and look forward to serving you again soon. Should you ever need any assistance or have any questions about our products or services, please don't hesitate to reach out to our Customer Care team.

Kind regards,
Georgia,
The Hip Store Customer Care.

Noté 1 sur 5 étoiles

Where is my order

Ordered on 8th dec for click and collect

Where is my order ?

EDIT

Now after getting in touch with them, they have deciced to tell me the shoes were out of stock the whole time and that they are going to refund me. Bare in mind I haven’t hear a single thing from them until I said something. Absolutely Fu***ng useless company, will not order anything from them online ever again

21 décembre 2025
Logo de HIP - Leeds

Réponse de HIP - Leeds

Hello.

I hope you are well, thank you for taking the time to leave your review.

I have reached out via email to discuss this with you, we apologise for any inconvenience caused.

Kind regards,
Georgia
The Hip Store Customer Care.

Noté 5 sur 5 étoiles

Great quality trainers, excellent customer service

Was really pleased to find the trainers I'd been eyeing up for ages at a massive discount. Ordered online one day, they arrived the next, look great and make my feet very happy. I will definitely buy from Hip again.

19 décembre 2025
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Réponse de HIP - Leeds

Hello Samantha,

I hope you are well.

We are delighted to hear you are happy with your item along with the discounts we offer!

We hope you shop with us again in the future.

Kind regards,
Georgia,
The Hipstore Customer Care.

Noté 5 sur 5 étoiles

Easy to use

Easy to use website and always code friendly which works in this day and age. Items turned up quick and overall not disappointed. Used Hip before and will continue to use them.

11 décembre 2025
Logo de HIP - Leeds

Réponse de HIP - Leeds


Hi Neil,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Hip Store Online Review Team.

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