Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Voir plus
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Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Voir plus
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Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Voir plus
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Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.
Coordonnées de contact
P16, Heywood Distribution Park, Pilsworth Road, OL10 2TT, Heywood, Royaume-Uni
- 0330 174 1338
- sales@theitbay.com
- www.theitbay.com
4,9
Excellent
242 avis
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Excellent Overall
I purchased a couple monitors and a hub from The IT Bay for work. They despatched the items extremely quickly and everything arrived well packaged and in great new condition. Their customer service was extremely helpful in providing an invoice for my order. Will use them again in the future.
3 mars 2023
Avis spontané
Réponse de The IT Bay
Thanks for the positive feedback, we hope to be of service again in the future.
Great product and excellent customer service
I ordered my Dell monitor from the IT Bay for a number of reasons. Primarily because of the level of detail in their listing; which answered all my questions, and secondly because the headline price displayed on my internet search included delivery. Unlike the vast majority of other retailers.
Furthermore I placed my order well after close of business on a Thursday evening, and the monitor was delivered early afternoon on the Saturday by DPD. It was well packaged in an outer carton that was filled with appropriate filling to protect the contents within, yet a number of the other retailers were happy to inform that should I order from them the monitor would arrive in the manufacturers original packaging. I’m not sure I’d want my new Dell monitor going through the delivery process both advertising its contents and susceptible to damage in transit.
As for the monitor itself, it has exceeded all of my expectations, and impressed a friend sufficiently that he intends to buy two! Suffice to say I have sent him a link to the IT Bay.
25 février 2023
Avis spontané
Réponse de The IT Bay
Thank you for taking the time to leave us such detailed feedback, we really appreciate it. Glad the monitor is living up to expectations and thanks also for the referral to your friend.
HIGHLY RECOMMEND!
Super easy, quick service and price was great value. I ordered an Aruba AP and it came the next business day, will highly recommend to others!
5 mars 2023
Avis spontané
Réponse de The IT Bay
Many thanks for the feedback, hope to see you again in the future.
Poor service and not the warranty type that is advertised.
Not very impressed overall. Bought a Lenovo X1 Fold, there are issues with speakers and with the screen. Advertised as 3 years on site Lenovo premier warranty but Lenovo said this is not the case. This is Depot warranty (their listings clearly state on site which is a difference maker.
I have spoken to Lenovo who have provided a DOA form to send over. When ask to send back for a replacement they advise that the stock belongs to a different supplier and therefore they cannot replace with the same item. This is although they are advertising 200 in stock.
Not a very pleasant transaction and disappointed with being miss-sold to and little support to put right.
17 février 2023
Avis spontané
Réponse de The IT Bay
Hi William, we're truly sorry we weren't able to offer a better remedial option for you on this particular occasion. Lenovo don't offer any form of on-site support option for this product and we can't replace the unit from stock either. Our product descriptions are supplied by a third party provider and based on your feedback we've now taken action to remedy the content which potentially suggests the warranty is on-site. The X1 Fold is of course covered by a Lenovo return to depot warranty and as such you are entitled to send it back for repair (either directly or via ourselves).
Réponse de The IT Bay
Thanks for the feedback, glad the goods arrived on time.
Competitive price and swift delivery
Competitive price and swift delivery. Great service thank you
31 janvier 2023
Avis spontané
Réponse de The IT Bay
You're very welcome, thanks for taking the time to leave us feedback.
Needed a hp multiport hub asap
Needed a hp multiport hub asap, price was competitive and next day delivery offered at no extra cost. From start to finish the whole process was easy. Will be my 1st port of call for future purchases!
31 janvier 2023
Avis spontané
Réponse de The IT Bay
Thanks for the feedback, we hope to see you again in the future.
Great device super prompt delivery 👍
26 janvier 2023
Avis spontané
Réponse de The IT Bay
Many thanks for the feedback
First impressions are very promising!
After spending ages trying to find laptops with windows 11 Pro with no success for some strange reason, I came across IT Bay and found exactly what I was looking for and at a price that was comparable with the competition.
At first I was a bit unsure as it seems like IT Bay is a new company with not a lot of reviews, but I took a chance and was pleasantly surprised!
I ordered three Lenovo laptops, all of which were delivered next day and packaged well, security seals intact and undamaged.
I was emailed the invoice without asking, which is great because I need it for our company records.
I will be doing a lot more business with this company in the future.
24 janvier 2023
Avis spontané
Réponse de The IT Bay
Thank you so much for taking the time to leave such a detailed review. It is much appreciated and we look forward to working together in the future.
Great service from ITBAY
Great service from ITBAY. Ordered and then delivered next day as stated, Price was competitive and overall cheaper than other sellers. Would recommend this company on my experience so far.
10 janvier 2023
Avis spontané
Réponse de The IT Bay
Thanks for the words of praise, much appreciated!
Excellent service
Excellent service. Highly recommend. Will be using again
20 janvier 2023
Avis spontané
Réponse de The IT Bay
Thank you Nia, look forward to seeing you again in the future.
Easy to navigate website & they were…
Easy to navigate website & they were the cheapest on the Lenovo laptop I wanted.
Checkout process was straight forward
Ordered on Friday, laptop arrived on Saturday. Excellent service
13 janvier 2023
Avis spontané
Réponse de The IT Bay
Thanks for the feedback. Glad to hear the laptop arrived next day.
Super helpful and efficient
Super helpful and efficient. Pleasure doing business with them.
13 janvier 2023
Avis spontané
Réponse de The IT Bay
Thanks for the feedback, we're happy to be of service.
Absolutely amazing,delivered on…
Absolutely amazing,delivered on time,item was brand new,very happy,would definitely recommend this company
7 janvier 2023
Avis spontané
Réponse de The IT Bay
Many thanks for the feedback Roger
Another great company to deal with.
Another great company to deal with.
I had little confidence in using the internet to purchase a decent tablet, especially from a company I`ve never heard of. I messaged them and asked if they could supply me with the item I required and get it to me inside 48 hours. They came back and gave me the assurance I needed and could not have been more helpful. I placed the order before 5 pm and it arrived between 8 and 9 pm the following day, as promised. Well packed up and exactly what I wanted inside.It`s an Xmas present, so I haven`t used it yet but it professionally packed, as expected. Well Done ITBAY....From a pensioner in Fife, Scotland. I highly recommend this company.
23 décembre 2022
Avis spontané
Réponse de The IT Bay
Many thanks for the detailed feedback, it is much appreciated and we hope to see you again in the future.
Excellent Customer Services
Excellent Customer Services (Hannah). Glitch meant order could not proceed on line - continued by phone. All dealt with very efficiently with regular order update information.
Quick delivery
Competitive pricing
13 décembre 2022
Avis spontané
Réponse de The IT Bay
Many thanks Francis, glad we got things sorted for you.
Very quick and decent pricing
Very quick and decent pricing. Sales manager Jacob is helpful. Few issues on order but resolved rapidly. We hadn't heard of them before but have put through 3 orders in the last week and they've all delivered next day. Good supplier.
20 décembre 2022
Avis spontané
Réponse de The IT Bay
Thank you for your feedback. Sorry to hear about the initial issues but glad we were able to resolve these to your satisfaction.
Nice easy transaction
Nice easy transaction. Still listing the item at the sale price whereas other retailers had reverted back to the original price.
Arrived promptly and well package. Would definitely consider using again.
14 décembre 2022
Avis spontané
Réponse de The IT Bay
Many thanks Steven. We check our prices daily against the competition to ensure we're as competitive as we can be as often as possible.
Excellent communications and EXTREMELY…
Excellent communications and EXTREMELY quick delivery. Highly recommended.
9 décembre 2022
Avis spontané
Réponse de The IT Bay
Many thanks for the positive feedback.
Great service
Great service. Delivered quickly without fuss. Well packed. Happy customer.
29 novembre 2022
Avis spontané
Réponse de The IT Bay
Thanks ever so much for the positive feedback.
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