Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Voir plus
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Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Voir plus
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Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Voir plus
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Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.
Coordonnées de contact
P16, Heywood Distribution Park, Pilsworth Road, OL10 2TT, Heywood, Royaume-Uni
- 0330 174 1338
- sales@theitbay.com
- www.theitbay.com
4,9
Excellent
242 avis
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Absolutely fantastic service
Absolutely fantastic service, very efficient service and happy to help the company responds very quickly to queries highly recommend this company if your looking for a gift or something for yourself.
12 novembre 2024
Avis spontané
Réponse de The IT Bay
thanks Tracy, hope you got something nice for yourself?
Outstanding Customer Service
This is the second order I’ve placed. The website is easy to use, prices are competitive, deliveries are quick and updates are provided. The main reason I would recommend this company is their outstanding customer service, if there are any questions or issues they listen and rectify straight away. A special thanks to Hannah, I wish everyone was as helpful as you.
30 octobre 2024
Avis spontané
Réponse de The IT Bay
Thank you for your really kind words. It is highly appreciated. I am glad you are pleased with the service, and we will hopefully see you again soon! - Hannah
Great service.
The website was user friendly and delivery was next day as promised.
29 octobre 2024
Avis spontané
Réponse de The IT Bay
thank you for the positive feedback, much appreciated.
Super happy with my monitor- brand new
Super happy with my monitor- brand new, great price and SUPER quick delivery.
28 octobre 2024
Avis spontané
Réponse de The IT Bay
Glad you are pleased with your purchase and thanks for the feedback!
Amazing experience.
Fast delivery, great packaging, unbeatable price. Definitely not buying anything without looking at the IT bay first from now on.
18 octobre 2024
Avis spontané
Réponse de The IT Bay
Thank you for your review! We are glad to hear everything arrived speedily and as expected.
Everything I ordered arrived very…
Everything I ordered arrived very promptly and was exactly as advertised. I would definitely use the IT Bay again
16 octobre 2024
Avis spontané
Réponse de The IT Bay
Thanks Colin and thanks for shopping with the IT Bay.
The IT Bay
I’ve taken delivery of a new Dell monitor from The IT Bay.
It was the best price on the internet (including eBay prices) so I was a little nervous of how the overall service experience might be.
However, absolutely terrific experience! Ordered yesterday afternoon
Notified that it was despatched yesterday afternoon (with tracking number)
Delivered this morning within the designated window
Excellent service - thank you
I would fully recommend The IT Bay and will use them again myself!
3 octobre 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for your detailed review. We are glad you have enjoyed the experience and we hope to see you soon!
Highly recommended
Excellent service all round, Hannah is a pleasure to deal with, highly recommended.
30 septembre 2024
Avis spontané
Réponse de The IT Bay
Thank you for the positive feedback! It is very much appreciated
Amazing professionalism and service.
After being let down by a main supplier, I found IT Bay on google searches and was not disappointed at their support.
Within 1 day of enquiring I had my delivery. Hannah and Loraine could not have helped anymore. Seamless ordering and transactions. Very happy with our products, very happy with free speedy delivery and very happy with communication and after care. I will certainly be using the IT Bay for future orders.
23 septembre 2024
Avis spontané
Réponse de The IT Bay
Many thanks for the positive feedback. Glad to hear you are pleased with the product and the service we provided.
Best price we could find & really easy…
Best price we could find & really easy ordering process. Excellent comms and quick dispatch.
We did have an issue with DPD but Hannah helped get this resolved for us within less than an hour of contacting. Really appreciate the help and would not hesitate to use this company again.
Thanks for all your help!
11 septembre 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for the positive feedback. It is appreciated.
We are sorry to hear there was an issue with the courier, but we are glad to have got the issue resolved in a timely manner.
Excellent company to deal with
Excellent company to deal with - Prompt acknowledgement and delivery and really good value if you're prepared to go for new but previous year's models
24 avril 2024
Avis spontané
Réponse de The IT Bay
Hi Peter, thank you for your kind words, we hope to be of service again in the future.
Excellent price and outstanding service
Excellent price and outstanding service! Bought a new laptop for my daughter heading off to uni. Wanted a RAM upgrade to the model listed so called for a quote. Jacob was extremely helpful and gave me a great price. The extra RAM was installed within hours and the laptop arrived next day.
27 août 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for the positive feedback! We are glad to hear you have enjoyed your experience with The IT Bay!
Great Customer Service
Easy ordering process, great price, personal and prompt customer service when I had a daft question. Choose these folks... after the nightmare I've had with Microsoft Store recently I know where I'll go to next time.
28 août 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for sharing your thoughts! We look forward to being of service again!
Great price and great delivery times
Great price and great delivery times. Helpful post sales follow up. Would definitely buy from the IT Bay again.
21 août 2024
Avis spontané
Réponse de The IT Bay
Thanks Matt, appreciate your feedback.
First time customer very happy with response and service.
I was first attracted to The IT Bay after a search for laptops and monitors for a hardware refresh project, showed that they were competive on price. After reaching out and speaking with Jacob I was very impressed with their efficiency and the subsequent fullfillment of the order was excellent.
Helpful, straightforward and a pleasure to do business with.
Well done!
19 août 2024
Avis spontané
Réponse de The IT Bay
Many thanks for your kind feedback, it is much appreciated.
Excellent Company
Found this company when searching online for the latest generation iPad, really pleased I found them. Checked out their reviews which were generally excellent. The cost was very competitive, lot cheaper than Amazon, also quoting next day delivery by DPD. Purchased on Sunday, arrived securely packaged on Tuesday. Dealing with Hannah Customer Services was helpful and efficient. Would certainly recommend this company & use them again.
13 août 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for taking the time to leave your review, it is much appreciated!
Recommended.
Came across this company on a search, not heard of them before. Placed an order for a monitor. Arrived quickly and well packaged. No complaints from me.
5 août 2024
Avis spontané
Réponse de The IT Bay
Thanks for the feedback. Much appreciated.
Simple and straightforward purchase
Simple and straightforward purchase. Fast delivery, well packaged. I asked if instead of next day delivery if the order could be delayed and was told how this might be effected if I wanted it. Happy with purchase.
31 juillet 2024
Avis spontané
Réponse de The IT Bay
Thank you for taking the time to leave your thoughts. We are pleased to hear you have had a positive experience and we hope to be of service again
IT Bay dealt with a difficult situation…
IT Bay dealt with a difficult situation very well — I made a mistake in what I was ordering and they were really helpful. Even though it was a 40Kg beast they gave me a refund and had the item collected for me. Excellent service even went things don't go well, and it's not often I get the chance to say that 👍
19 juillet 2024
Avis spontané
Réponse de The IT Bay
Thank you so much for taking the time to leave your review. We are glad to have been of assistance and look forward to seeing you again!
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