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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything was delivered on schedule and in excellent condition. I will certainly purchase from this shop again. The jerseys were very well packaged and even included extra football-related stickers—a... Voir plus

Noté 1 sur 5 étoiles

Προσπαθώ να επικοινωνήσω μαζί τους, για μια αλλαγή προιόντος και με αγνοούν!! Δεν απαντούν στα email. Θα περάσει η προθεσμία αλλαγής και δεν θα καταφέρω να εξυπηρετηθώ. Πολύ κρίμα!! Μακρυά από αυτό τ... Voir plus

Noté 5 sur 5 étoiles

I was fortunate enough to meet the Boutique Soccer/Kit Area team in person at one of the markets where they were present. Friendly, affable, hard-working to become an international benchmark. About... Voir plus

Noté 5 sur 5 étoiles

The jersey arrived swiftly and was exactly as advertised, meeting all my expectations. The quality and fit were spot on, reflecting the product description accurately. I'm thoroughly satisfied with th... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de football

Écrit par l'entreprise

Your dream shirt is there, since 2011.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(75)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

i Would have liked the parcel to have…

i Would have liked the parcel to have arrived more quickly. that was the downside. otherwise, it was good. i would recommend the shop in the end may buy from them again in the future. nevertheless, i would like to say that the delivery time should be a little better in 2024.

30 mai 2024
Noté 4 sur 5 étoiles

the items are authentic

the items are authentic. good quality packaging and good delivery times. the price is very competitive compared to other shops of this type. i really liked everything.

12 juin 2024
Noté 1 sur 5 étoiles

Unresponsive: bad customer service

I wish I didn’t have to leave a bad review. But before the “The Kit Area” they were “The Boutique Soccer” I ordered the wrong size jersey and within 24 hours emailed them to update the size. They responded that the size would be updated. Over two weeks later I still received the wrong size. I emailed boutique soccer, but received no reply. Then I received an email saying hey we’re “the kit area” now, so I emailed the new address. No reply. I tried contacting them through IG no reply. It’s no surprise their comments are turned off on IG. Terrible customer service.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Recieved

Edit!!!
I got my order after a month (after giving 1 star at first). It is not a problem for me. Products (2 jerseys) are really good and i’m satisfied. Changing 1 star to 5 stars. Communication could be better, but im fine.

My 1 star review:
I placed my order on may 21st. Requested the order, no answer. It’s ok if it takes time for package to arrive, but no any contacts from the seller makes me really suspicious.

27 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

No answer, long waiting time

I have waited for the package one month, I have not received any shipping number to follow the package, and they havent answered my emails, but it finally arrived and I am so happy!!

18 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

My order does not arrive and they do not answer

My order should have been delivered on May 19 and a month has passed and I have not received it. Every time when I go to check the status it says “Awaiting collection”. I have written them about 15 emails and I have tried to contact them via Instagram but I am not getting any response.

I don't know when my order will arrive if it ends up arriving. I hope I'm not forced to demand my money back.

12 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

And as can be seen

And as can be seen - no reply ... again
18.06 We got the tshirts - beauriful.and perfecf quality - perhaps there should be some bluntly put info - that orders take around a month and no one would be disappointed.

5 juin 2024
Avis spontané
Logo de The Kit Area

Réponse de The Kit Area

We have thoroughly reviewed the case that this customer has complained about. The order was placed on May 21st. However, due to the complaints, we initially thought the order had been placed on March 21st. The order is still within the legal delivery timeframe, and we do not understand the complaints. We are working on improving our customer service, but regarding the delivery of the items, everything is on track and being processed as expected. We vehemently reject all the statements made by this customer about us; they make no sense, and at no point was there any behavior on our part that would lead the customer to believe they were being scammed.

Noté 5 sur 5 étoiles

An excellent place to add to your…

An excellent place to add to your football shirt collection. The material is top quality and the support was friendly. I totally recommended this place to buy your fan merchandise.

7 mai 2024
Noté 5 sur 5 étoiles

I recommend this shop

I recommend this shop. I bought several shirts and everything went well, definitely a good surprise for a site I didn't know about.

26 mai 2024
Logo de The Kit Area

Réponse de The Kit Area

great. thank you!

Noté 5 sur 5 étoiles

Great job

Great job, credit to the guys. The items arrived quickly and with excellent quality. I will buy again.

21 mai 2024
Logo de The Kit Area

Réponse de The Kit Area

you're welcome. hope to see you soon again.

Noté 1 sur 5 étoiles

I never received my shirt

I never received my shirt. And they don’t respond

25 mai 2024
Avis spontané
Logo de The Kit Area

Réponse de The Kit Area

Your order was shipped out on 1st May 2024.

Tracking number was sent to your email.
Please check.

Thank you.

Noté 1 sur 5 étoiles

Προσπαθώ να επικοινωνήσω μαζί τους

Προσπαθώ να επικοινωνήσω μαζί τους, για μια αλλαγή προιόντος και με αγνοούν!! Δεν απαντούν στα email. Θα περάσει η προθεσμία αλλαγής και δεν θα καταφέρω να εξυπηρετηθώ. Πολύ κρίμα!! Μακρυά από αυτό το site!!!!
I am trying to contact them, about a product change and they ignore me!! They don't respond to emails. The change deadline will pass and I will not be able to be served. Too bad!! Stay away from this site!!!!

21 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

After 9 months, i finally received my jerseys

In September 2023 i had ordered a couple of jerseys. The end of May 2024, i finally received my package. It took almost 9 months to get those!!!
I had a lot of trouble as i was trying to get in contact with the company so many times but that seemed almost impossible.
Both my emails and Instagram DM's were left unanswered.

Now that i have finally received my order, i have to say that the quality of the shirts are very, very good.
Despite the good quality, i had an overall bad experience since i had to wait 9 months to receive my jerseys. The customer service needs to be improved because i was left ignored for months and months, wondering if i would ever get my shirts or my money. I am happy i got my jerseys, but i would not use this company again.

23 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Everything arrived on time and in…

Everything arrived on time and in excellent condition. I will definitely shop here again. The jerseys were well-packed and even came with additional football-related stickers—a great touch. Highly recommended.

7 mai 2024

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