I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.
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Lisez les avis des autres
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Voir plus
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Voir plus
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
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4,5
Excellent
484 avis
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A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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No care for investors.
This is a very delayed review but I got an email advert re them today and I remembered I had actually never left a review.
On the third time of lending out my money, they lost it and despite me requesting, they sent no proof at all that they had ever made any serious attempt to recover my money via debt collection. Their email responses would take forever, and most of the time what was sent was a pointless endeavour. I figured I may lose a bit here and there over the years but I did not figure I would lose the entire capital invested inside a few months.
1 novembre 2024
Avis spontané
Réponse de The Money Platform
Hi Luc,
Thank you for getting in touch and for sharing your concerns. We’ve reviewed your lending account and can confirm that you invested with us in 2017, participating in five loans. We’re sorry to hear that your experience has not been positive.
It’s important to note that lending through The Money Platform involves risk, and capital is not guaranteed. We make this clear throughout the investor journey — for example, our website prominently states: “Don’t invest unless you’re prepared to lose money. This is a high-risk investment.” We also include multiple reminders of the potential for loss during sign-up and require all investors to complete a short knowledge test to ensure these risks are understood.
Diversification plays a key role in managing risk. Our recent data shows that 97% of lenders who invest in more than 50 loans are in profit, while this figure falls to less than 70% for those investing in fewer than 10 loans. Participating in a just few loans means lenders become more exposed to individual borrower outcomes.
I want to assure you that your outstanding loan was actively followed up and escalated through our debt collection process. A small partial recovery was achieved and distributed to your account.
However, we recognise that you ultimately experienced a loss of around £100, and we sincerely regret that this has been your outcome. We also take on board your feedback about communicating this process better.
We are continuously improving our credit decisioning and borrower assessment to reduce return volatility and better protect lenders, particularly those with smaller portfolios. A great deal has evolved since your 2017 investment, but your feedback remains valuable in helping us improve further.
Thank you again for taking the time to reach out — your experience matters to us and has been escalated to the team.
The Money Platform team
very good
had a loan with this company, The money i was paying back a month was a bit to high for me,i rung them up they cut My payment in half but obviously extended it for a bit longer with no added interest and no report to my credit file,i wasn't expecting that, couldn't be happier with them 👍
10 octobre 2025
Avis spontané
Hats off to this company
Hats off to this company, they are very helpful and most of all very understanding. I can't thank them enough, they trusted and lend the money. Will definitely apply for the loan from them when ever I needed. Brilliant service, helpful, reliable and top understanding.
29 septembre 2025
Avis spontané
Reliable service always. Understanding.
Excellent service. Reliable and understanding.
21 septembre 2025
Avis spontané
Absolutely without a doubt the best…
Absolutely without a doubt the best company by far so helpful and understanding . Always there to help . Would definitely recommend using them
19 septembre 2025
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Very helpful and understanding to my…
Very helpful and understanding to my needs thank you
4 septembre 2025
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Just started using this company,so…
Just started using this company,so far,no problems at all,changed payment date suitable to myself without any incident at all.Personally I am very happy with service provided
1 septembre 2025
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Loan
1st time I've got a loan with this company very helpful when explained could not make a monthly payment would highly recommend them would use again
1 septembre 2025
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The process was simple and easy to…
The process was simple and easy to navigate with a swift decision.
After sales service understanding and friendly.
Would recommend to others :)
26 août 2025
Avis spontané
Excellent company A++ service
Always a very understanding company very trustworthy and a great company to lend from when unexpected bills come in. Always A++ service thankyou
25 août 2025
Avis spontané
Support and feedback was amazing and…
Support and feedback was amazing and fast.
15 août 2025
Avis spontané
Very understanding and great customer…
Very understanding and great customer services. Miss a payment due to a mix up with wages. Changed the date with no extra cost and made it more convenient for me. Very trust worthy
10 août 2025
Avis spontané
Really easy to use
4 août 2025
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Fantastic customer service even on a…
Fantastic customer service even on a weekend. Nothing is too much trouble and they really do care and want to help.
I would absolutely recommend using them. 5* all the way
3 août 2025
Avis spontané
The Money platform is an excellent…
The Money platform is an excellent company that understands their clients. I recommend them for anyone seeking short term loan.
31 juillet 2025
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Good customer service and easy process.
31 juillet 2025
Avis spontané
Very honest company
I'm going to be honest i never write reviews but TMP have been the best company i have ever used, they do not judge your credit score harshly and give you a chance to actually get accepted to their loans in most cases. I was late on certain occasions and they were very patient and cordial towards me about it, yes there are late fees but they are not harsh like other companies and give you due time.
15 juillet 2025
Avis spontané
James was professional and empathetic…
James was professional and empathetic towards my issues.
Huge credit to money platform.
Couldn’t have asked for more.
7 juillet 2025
Avis spontané
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