The Neem Team  Avis 

151
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought TheraNeem naturals Neem Toioth and Gum Oil in July 2025 and as soon as began applying to my gums felt and noticed both gums and teeth stop receding rather gums began to strengthen supporting... Voir plus

Noté 5 sur 5 étoiles

Have used this company for years. Always prompt delivery and products that are environmentally friendly. Neem oil is amazing. Was v.sad they discontinued theraneem shampoo range. However, their other... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ive been use neem dog shampoo and conditioner on my wee miniature Yorkshire terrier archie since I've had him from being 8 half weeks old archie ia now almost2 yearsold..I love the smell.my daughter... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering. Fantastic, prompt and friendly service with available assistance before and after purchase. Excellent natural products that are great value. Using Neem Team flea and tick control for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'herbes médicinales
  2. Fournisseur de cosmétiques et de parfums
  3. Herboriste
  4. Magasin d'articles pour animaux

Écrit par l'entreprise

Established in 2003, we are a herbalist specialising in neem products for pets (natural flea control, natural tick and lice control, gut and skin issues), people (shampoos, conditioners, creams, lotions and sprays for headlice, dandruff, scabies, eczema, psoriasis, rosacea etc, toothpaste, mouthwash and products for tooth and gum care, neem supplements) and for plants (natural products to keep your plants healthy and pest free). Neem (Azadirachta indica) is a tree widely grown across India, Asia and Africa, which is much prized for its many health giving properties. Used in Ayurvedic medicine for over 4000 years to regulate vata, it's health giving properties are being recognised by western medicine. Neem lowers blood sugar, heals stomach ulcers, reduces bloating, is anti-viral, anti-fungal, anti-bacterial, reduces inflammation, has massive anti-oxidant activity, is a natural contraceptive and painkiller and stimulates the immune system. And thats not all! Neem has unique properties in controlling insect pests, and is a natural and biodegradable insecticide. Neem has a wide safety profile, making it suitable for use in all animals. We are here to spread knowledge and usage of neem by formulating it into natural and safe products to help people help themselves, their pets and plants to stay naturally healthy, and so reduce the need for pharmaceuticals, and toxic insecticides.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(151)

90 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Package spoiled and not replaced

Ordered from this company and package was spoiled. They refused to refund or replace. I wasted a lot of time trying to work this out with them, but their customer service was slow and unhelpful. Best save yourself the hassle.

11 octobre 2024
Avis spontané
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Réponse de The Neem Team

That's not actually correct is it? We found your complaint. You complained that Royal Mail had left your parcel in your recycling bag and you did not want to 'pick it out of your recycling bag'. The photo from Royal Mail showed the clean and undamaged parcel in a bag at your front door and later you confirmed that the parcel had been placed in your garage. We said that if you wanted to return the parcel, we would refund it, but we did not receive a return. You deleted your original Trustpilot review with our reply.

Noté 5 sur 5 étoiles

Top products and customer service

Excellent products and customer service. I needed something to help my goat, Rodney, who has urine scald after a urethrostomy. I ordered some gentle shampoos and the Neem Oil Salve after getting advice from The Neem Team. I've used the salve several times on Rodney and one of my other goats who has a skin problem. It's deeply moisturising but very gentle on the skin and I'm very happy to say that I've seen an improvement after just a couple of uses. I've already ordered some more and just wish it came in bigger sizes :)

28 mars 2025
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Réponse de The Neem Team

Thank you so much for your review, and we are so happy to hear the salve has helped Rodney and your other goat! Neem is such a versatile healing herb.. PS The salve comes in a 100ml pot too...!

Noté 1 sur 5 étoiles

Never delivered product

Ordered Neem Spray. Package was never delivered. I contacted customer service and they refused to accept responsibility or provide a replacement. I was met with a total "shrug".

20 mars 2025
Avis spontané
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Réponse de The Neem Team

That is actually not correct is it? You contacted us to say that your parcel had not been delivered. We showed you the tracking from Royal Mail showing the parcel had been delivered, and suggested that you might want to put a note out in case anyone had taken it by mistake. You replied to this suggestion saying that wouldn't work and that parcels are being taken all the time in your building. As you had not specified a 'safeplace', there was no point re-sending the order, but we refunded you in full. Not many companies would have done the same. Perhaps you can suggest what we should have done instead?

Noté 5 sur 5 étoiles

Quick response and resolve to issue

Quick response and resolve to issue.
Friendly, respectful

3 février 2025
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Réponse de The Neem Team

Aww, thank you! Of course, we'd love for there to never be any issues. But since this is the real world, when these rare situations do come up, we go above and beyond. We truly appreciate your kind words! :-)

Noté 5 sur 5 étoiles

Altogether very Good!

Prompt delivery
Clear instructions
Simple to put together
Seems to be working on mealy bug already!

1 février 2025
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Réponse de The Neem Team

Fantastic- we love the Gardeners Neem Kit! Its great for aphids and those pesty tiny flies you get on house plants too..and spider mites!

Noté 5 sur 5 étoiles
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Réponse de The Neem Team

Thankyou! So pleased they are getting on well with the neem and the Flea Shield spot on..cats (and dogs) seem to love the smell of neem!

Noté 5 sur 5 étoiles

Excellent communication and prompt…

Excellent communication and prompt delivery
Will have to see how effective this product is
But has excellent reviews so I'm very confident it will be a good safe alternative

2 février 2025
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Réponse de The Neem Team

Thankyou for your review! We are sure you will get a lot of use from your product..neem is so helpful for pets, plants and people!

Noté 5 sur 5 étoiles

Excellent

Excellent - non greasy, calming and has helped regulate oilyness/dryness in my difficult combination skin

14 janvier 2025
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Réponse de The Neem Team

Thank you so much- we are really happy our Neem Shield Cream has worked for you!

Noté 5 sur 5 étoiles

Excellent Service and First Class

Excellent first class immediate delivery for my pet's health on my first order. I will continue to use The Neem Team for further products without any hesitation. They are very professional and thorough. Thank you.

24 janvier 2025
Avis spontané
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Réponse de The Neem Team

Thank you so much for taking the time to give us such a lovely, wholehearted review - big smiles all round here!

Noté 5 sur 5 étoiles

A great little company

A great little company. Wanted an organic neem cream and found it here! Quick delivery too.

19 janvier 2025
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Réponse de The Neem Team

Thankyou so much for your review! We really appreciate you taking the time to let us know we were able to help!. Did you know we also have neem products for the garden and home, as well as for pets? Come back and browse! :-)

Noté 5 sur 5 étoiles

Great customer service My order was…

Great customer service My order was delivered quickly 👍
Trying the Neem Team flea and tick range ( neem shield,shampoo and sparay) on a friends recommendation it's been 2 days and my 2 girls are taking their doses great! ( I have one mega fussy lil lady!) Hopefully they ll build up an immunity in a few weeks and we ll have a tick free summer🙏

18 janvier 2025
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Réponse de The Neem Team

Thank you for a wonderful review: we are really proud of our Shield range of natural flea and tick control, it is better to prevent fleas and ticks than have to treat them!

Noté 5 sur 5 étoiles

Great products

Great products, communication and delivery. So glad I have found the neem team!

14 janvier 2025
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Réponse de The Neem Team

Thank you for your lovely endorsement! We are so glad you have found us too!

Noté 5 sur 5 étoiles

Efficient delivery..looking forward in…

Efficient delivery..looking forward in a few weeks to trying out the drops in our dog's food. We used the dried product last year...and it proved quite effective.

14 janvier 2025
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Réponse de The Neem Team

Thankyou so much for your review! natural flea and tick control is the way to go - no nasty chemicals and healthier pets!

Noté 5 sur 5 étoiles

The Order came through very quickly

The Order came through very quickly, thank you...

11 janvier 2025
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Réponse de The Neem Team

Thankyou for your review! We do our best to get your products out as soon as we can (we do sometimes find the bar a certain online store has set is very high..:-)

Noté 5 sur 5 étoiles

Great products

11 janvier 2025
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Réponse de The Neem Team

This review means a lot to us! We are so happy you appreciate our lovely products Thank you!

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, and well packaged

10 janvier 2025
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Réponse de The Neem Team

Thank you for your review- we really do appreciate it! And our packers are very very happy..

Noté 5 sur 5 étoiles

Prompt delivery .

4 janvier 2025
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Réponse de The Neem Team

Thank you for your review- we are delighted you are happy with our service (and you have made our packers very happy too today) x

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