I ordered three large containers of nicotine pouches (4mg) and did not receive them. The tracking indicated that it was a restricted commodity and it was sent back. With that being said I have sent 4... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
★☆☆☆☆ Order never arrived — wrong address, then radio silence I ordered from TheRoyalSnus and the package was shipped via UPS, but it never reached me. After checking with UPS, I found out the... Voir plus
The past two orders I’ve made have come through very quickly. The third order I’ve made has had some issues, mainly because I provided the prescription a little late. The customer support team answere... Voir plus
L'entreprise a répondu
Couldn't recommend these guys enough.Excellent service ad very attentive - especially as i changed my delivery address at the last minute which was not an issue. Product arrived very fast and was wel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Buy your favourite Swedish snus, nicotine pouches, tobacco free snus and Swedish candy products online. Probably the best Swedish snus and nicotine pouches shop online. Fast worldwide shipping and always fresh products directly from Sweden! 🌍 Worldwide shop- www.theroyalsnus.com 🇪🇺 EU shop- www.theroyalsnus.eu ***Nicotine is a highly addictive substance
Coordonnées de contact
3,3
Moyen
194 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service
Fantastic service. Everything was perfect, these guys really care about their customers. Will definitely be ordering again.
9 novembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Andrew,
Thanks a lot for your review and hope to see you soon again!
Stay safe so far!
The Royal Snus Online team,
Sofia
Very pleasant shopping experience
The ordering process was easy and flawless. My order arrived all the way in Kentucky (United States) in only 3 days. Shipping almost cost as much as my purchase but thats to be expected on an international order
6 novembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei there,
Much appreciated your review and feedback regarding shipping times! Wish you a lovely day so far and see you soon!
The Royal Snus Online team,
Sofia
5/5 Stars
Very Responsive customer support and great selection of products. Looking forward to place my next order!
6 novembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Niels,
Thanks for your feedback!
Hope to see you soon! 💛
The Royal Snus Online team,
Sofia
Amazing!
4 days after placing my order I hold 20 jars of Grov Snus in my hand in Taiwan, surely some kind of record? Thank you so much for being such reliable professionals!
29 octobre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Fredrik,
Thanks for your review!
Wow..that's a speedy one, we hope for all future shipments to reach you in short time. It is always our pleasure to serve you! :)
P.S.
We hope some candy makes Halloween celebration even sweeter! :)
All the best,
The Royal Snus Online team
Got it in 48 hour sweden to canada
29 octobre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Alexei,
Thanks for your feedback!
We are glad that your shipment made it short to Canada and we wish you a great Halloween celebration with some "sweet teeth" candy! :)
Stay safe so far!
Best Regards,
The Royal Snus Online team
Absolutely recommended
The customer support, shipping... 5 stars. Period. Thank you!
29 octobre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Szilard,
Thanks for your review!
We are more than happy to meet you and to provide you with the best customer experience! :)
We wish you a happy Halloween and we hope you will enjoy some "Trick Or Treat" sweets! :)
Stay safe so far!
Best Regards,
The Royal Snus Online team
the best online store for your nicotine…
the best online store for your nicotine fix. Reliable, reasonably priced and shipments are trackable!
26 octobre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Abdirasak,
Thanks for your feedback, we highly appreciate that!
We hope to see you soon again and one day we would love to visit your amazing Coffee shop in UAE! :)
Have a great day so far and stay safe!
All the best,
The Royal Snus Online team
Réponse de The Royal Snus Online
Hei hsadrpanah,
Thanks for your feedback, we are more than happy to serve you! :)
Feel free to contact us any time if we can assist you with anything else in the future!
Have a great evening so far!
Best Regards,
The Royal Snus Online team
Very happy with this company so far
Very happy with this company so far! Shipping was very fast and they have a great selection. Had a little hiccup with the order at first, but they made it right. Will definitely be ordering from them again!
25 septembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Jaspin,
Thanks for your review!
We are sorry for the mixup with the orders at first, but we hope the right shipment reached you in a good time and we are going to make sure it will never happen again, Jaspin! :)
Have a great day!
Best Regards,
The Royal Snus Online team
Couldn't he happier!
No complaints. Estimate said 7-15 business days, received in 5! Excellent service, excellent variety, excellent snus. Can't wait till my next order.
25 septembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Matt,
Thanks for your review, it means a lot to us!
We hope to serve you soon again! :)
Take care and stay safe so far!
Best Regards,
The Royal Snus Online team
Great customer service
Great customer service. Great shipping and freshness of snus. The product smells and tastes great. Best snus site I have ever dealt with.
I wish I could order more, but Canada’s tax rate on importing tobacco is way too high. This is not Royal Snus’ fault, of course. I would be using this site on a monthly basis if not for the taxes :(
So all I can say is I would highly recommend the site to those who can afford any taxes their country may apply.
23 septembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Terence,
We are sorry to hear about you experience with the local import TAX at your destination, but unfortunately these are factors what we can't affect anyhow from our side.
However, we are more than happy that you are satisfied with our products and services and we would love to serve you in the future, Terence! :)
We wish you a pleasant day and stay safe so far!
Best Regards,
The Royal Snus Online team
Best snus webshop ever
Best snus webshop ever where you can buy almost every existing snus brand including newest offerings.
Fast shipment and perfect packing. Tracking is extremely great and helps to calm down while waiting)
10 septembre 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Al,
Thanks for your review, it means a lot to us!
We are more than happy to see that you are satisfied with our services and our products! :)
We would be more than happy to serve you in the future, Al!
Have a pleasant day and stay safe so far!
Best Regards,
The Royal Snus Online team
These guys are quite amazing
These guys are quite amazing. Answer your email right away. And you are provided with all the information you need.
Unfortunately I was informed that my package was attempted delivered, but no one rang the bell... But as soon as I wrote an email about this they could give me the number I had to call to find my package, which was at a store very close to my house.
Overall it was a very good experience :)!!
20 août 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Tina,
Thanks for your review, it means a lot to us! :)
Time to time UPS parcels are delivered to the closest drop off locations in case the shipment is not delivered to the door. We are happy that we helped you with all required information and shipment found the way to you, Tina! :)
We are going to do all we can to earn the "missing star" on the next order! :)
Have a great evening so far and we are looking forward to serve you in the future!
Best Regards,
The Royal Snus Online team
To be honest this is the best website I…
To be honest this is the best website I have ordered from with really fast customer support and fast shipping I have dealt with them straight for 5 months and everything’s going great I would recommend it 100%.
19 août 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Mohammed!
Thanks for you feedback!
We are happy to see that you are satisfied with our services and we are looking forward to see you in the future! :)
We wish you a pleasant day, Mohammed!
Best Regards,
The Royal Snus Online team
Ordered my snus to Mexico
Ordered my snus to Mexico. Got here in 3 days and their customer service was excellent. I highly recommend this company.
22 juillet 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Alexander!
Thanks for your order with us and we are more than happy that your shipment went smooth! :)
We are looking forward to serve you in the future and do not hesitate to contact us any time if you need any assistance in the future!
Have a good day!
Best Regards,
The Royal Snus Online team
Reliable delivery to Qatar
Reliable delivery to Qatar. Good selection of snus
9 juin 2020
Avis spontané
Réponse de The Royal Snus Online
Hei Geoff,
Thanks for your review!
We are always happy to serve you! :)
Have a great day so far!
Best Regards,
The Royal Snus Online team
AMAZING
AMAZING! Im from Saudi Arabia and its my first time trying snus The royal snus has provided me with fast delivery and care + reasonable prices.An online ordering experience I will never forget, I will tell all my tobacco and snus friends to come and shop for snus at the royal snus without any hesitation any day of the week. Amazing,,,Amazing....Amazing.
1 juin 2020
Avis spontané
Réponse de The Royal Snus Online
Hei WAVER,
Thanks for your feedback!
We are honoured to serve you and provide you with the best customer experience and services possible! :)
Thanks for your order with us and we are looking forward to serve you in the future! :)
Best Regards,
The Royal Snus Online team
Amazing customer service and super fast…
Amazing customer service and super fast delivery. I couldn't believe when I got my delivery in 2 working days to UAE during corona pandemic. Thank You for the effort put into the deliveries that always come with a sweet surprise :)
20 mai 2020
Avis spontané
Amazing service
Amazing service. Got an email that my order was packed within 2 hours after placing it. Unfortunately Canada has incredibly high import tax on tobacco so the landed cost ended up being doubled. Still worth it.
20 mai 2020
Avis spontané
Extremely reliable and super friendly…
Extremely reliable and super friendly service.
Definitely 5 stars!
19 mai 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.