The Sun Vegas Avis 

868
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I can honestly say from my experience that this site is genuine. I was a little sceptical when I withdrew on my account a few days ago. OK yes it wasn't a large sum but upon withdrawal request, it wa... Voir plus

Noté 1 sur 5 étoiles

Please be careful with these people their deposit bonuses are an absolute nonsense. I deposited £50 for a 100% match and received £50 in my bonus funds, I then wagered the amount specified. The bonus... Voir plus

Noté 1 sur 5 étoiles

Got my account long time have win on my account but from last yer 8500 spend and nothing not win at all I can spin game 300/400 time on slots and not get bonus or when i change bet for 2 or 5 pounds t... Voir plus

Noté 1 sur 5 étoiles

hi, I had an issue with the platform they have on their casino and there loss/deposit limits and how they manage this with basically cancelling bets after they are laid.....this is the reality of how... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino en ligne

Écrit par l'entreprise

The Sun Vegas is home to best online casino games, with a huge selection of slots, jackpots, roulette, blackjack and live casino. Join now to enjoy our welcome offer.


Coordonnées de contact

Information importante

1,6

Mauvais

TrustScore 1.5 sur 5

868 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 43 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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1,6

Tous les avis

(868)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

STAY AWAY!!!

Possible the worst app ever £339 deposited on £1 spins and got on bonus twice £10 and £25 absolutely stay away from these scam artists!

15 juillet 2026
Avis spontané
Logo de The Sun Vegas

Réponse de The Sun Vegas

Thank you for sharing your feedback. We’re sorry to hear you’ve had a disappointing experience with your recent gameplay.
All of our games use certified, independently tested RNG technology to ensure fairness for every player.
If you’d like us to look into this further, please reach out to our Customer Support team: support@thesunvegas.co.uk

Noté 1 sur 5 étoiles

Has any one had any experience of not…

Has any one had any experience of not receiving a payout cashed out £93 on the 4th I use other gambling sites and never experience so long in waiting they say 3 business days but that's past and still haven't received payment, yet loads of other payments from previous sites

4 juillet 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for sharing your feedback. We’re sorry to hear you haven’t yet received your withdrawal, we understand how worrying and frustrating it can feel when a payout takes longer than expected.
Withdrawals can take up to 3 business days, depending on your bank and the payment method used, but we’d really like the opportunity to review your account directly — including the withdrawal you made on the 4th — so we can confirm the status and help resolve this as quickly as possible.

Please reach out to our Customer Support team so we can investigate this properly:

Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)

Noté 1 sur 5 étoiles

No words for this pathetic site PLEASE…

No words for this pathetic site PLEASE DO NOT JOIN THIS DO NOT DEPOSIT YOU WILL NOT WIN A SINGLE THING ITS RIGGED AND NEEDS REPORTING TO THE GAMBLING COMMISSION

6 juillet 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for sharing your feedback. We’re sorry to hear you haven’t yet received your withdrawal. We understand how worrying and frustrating it can feel when a payout takes longer than expected, especially if you’re used to faster processing times on other sites.

Withdrawals can take up to 3 business days, depending on your bank and the payment method used, but we’d really like the opportunity to review your account directly.

Please reach out to our Customer Support team so we can investigate this properly: support@thesunvegas.co.uk

Noté 1 sur 5 étoiles

Extremely predatory site

Extremely predatory site with low RTP's, the games bait you into spending more by frequently pairing fewer bonus symbols than required. This is before the "money pot" systems that draw you in through sunk cost fallacy despite giving no clear information on when/how the money pot feature will activate (it's extremely rare, despite the often overflowing golden contents of the pot)

Well and truly a disgusting site designed to extort money from customers who are unaware of the background systems that they have an edge over.

3 juillet 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for taking the time to share your feedback. We understand how frustrating it can be when gameplay doesn’t match your expectations or when bonus features don’t trigger as often as you’d like.

All of our games operate using certified, independently tested RNG technology to ensure fairness for every player. However, we’d really like the opportunity to review your account directly:
Live Chat & Email: support@thesunvegas.co.uk

Noté 1 sur 5 étoiles

Rigged

I know its a chance and pure luck

But put the £10 in. Played won £0 got 150 free spins won £14.90 as its free bets need to wager 10x before withdrawal

And low and behold won the exact amount of wagering needed to withdrawal from the bonus winning

Then £0

Put another deposit for fun. Played BIg bass. Not one scatter. Not one line. Not one bonus
Seems rigged

5 juillet 2026
Avis spontané
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Réponse de The Sun Vegas

All of our games, including Big Bass and free‑spin features, run on independently tested RNGs, meaning outcomes can’t be influenced or set to specific amounts. Bonus winnings from free spins often have wagering requirements, and it’s possible to complete the wagering and finish with a low or zero balance depending on gameplay results — but we’d be happy to check your sessions to make sure everything processed correctly.

We’d really like to review your account, your £10 deposit, the 150 free spins, and your recent gameplay to ensure everything is working as it should:

Email & Live Chat (8am–Midnight):

Noté 3 sur 5 étoiles

Amount of games to play

Amount of games to play - 9/10. So many choices.
Win/loss ratio - I know gambling sites are only there for their benefit to take your money and I've played on a lot. But this one has the worst chance of winning. During the 100 free spins, I got about 10 free spins. But after betting up to £5 a go, it's like free spins packed their bags for Mars.
Withdrawal time - 9/10. Took 23 hours for approval, 1 hour for bank to put it in my account. I did win quiet big and these reviews did scare me about not getting their winnings, but the approval surprised me.
Overall, I have played on better sites. This is isn't entirely bad.

3 juillet 2026
Avis spontané
Logo de The Sun Vegas

Réponse de The Sun Vegas

Thank you for taking the time to share such a detailed review, we really appreciate it. We’re glad to hear you enjoyed the wide range of games available and that your withdrawal was processed smoothly and quickly.

We’re sorry, however, that your gameplay didn’t feel as rewarding as you’d hoped. If you ever have questions about your gameplay, bonuses, or account, our Customer Support team is always happy to help:

Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)

Noté 1 sur 5 étoiles

Horrible casino

Horrible casino. Obviously using fake versions of popular slots. Got a bonus for 50 free spins on Centurion Bigger Money and from those 50 spins I got 20p back. Never again.

2 juillet 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for sharing your feedback. We’re sorry to hear you didn’t enjoy your experience with the Centurion Bigger Money free spins, we understand how disappointing it feels when a bonus round returns a very low amount.

Noté 1 sur 5 étoiles

You can not deposit as it asks for bank…

You can not deposit as it asks for bank approval but once you log in to your bank and approve it it just goes back to deposit page when you go back to app useless since the upgrade. Need to sort it

27 juin 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for your review. We’re sorry to hear you’re having trouble depositing — we understand how frustrating it is when your bank approves the payment but the app sends you straight back to the deposit page.

This usually happens when the bank confirmation and the app connection don’t sync properly after the recent update, but our team can check your account and help get this sorted.

Please reach out to our Customer Support team so we can look into your deposit attempts and make sure everything is working correctly:

Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)

Noté 1 sur 5 étoiles

Please avoid this game like the plague

Please avoid this game like the plague! I only joined because it promised to give 100 spins and 100% match my deposit! I deposited £60 and spent my money before they notified me I had to wager a huge £600 before I could even withdraw any money I won using my bonus money! Total scam, do NOT trust this site! Disgusting how they are still allowed to run this site! Go with other casino apps, they never do this and you’ll have more chance of winning.

26 juin 2026
Avis spontané
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Réponse de The Sun Vegas

Thank you for taking the time to share your feedback. We’re sorry to hear you didn’t have a good experience with the welcome offer — we understand how frustrating it feels when bonus terms aren’t as clear as expected.

We’d really like to review your account directly — including your £60 deposit, the 100 free spins, and the matched bonus — to make sure everything was applied correctly and to clarify any confusion around the wagering requirement.

Please reach out to our Customer Support team so we can investigate this properly:

Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience. Scammer site. Deny refund of my deposit money. Promised fair play but in the end all of sudden stopped the game and all bonuses were taken off as well half of my money what I have deposited. Said to come back in an hour. Before I started I checked if the site is legal. It did look like real but it turns out to be fake. Thesunvegas.co.uk shows on the bank account as red rock. Different names. I wish I've red the reviews before started the play and deposit the money.

21 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

INFOOOOO I do not recommend this…

INFOOOOO I do not recommend this casino to anyone. This casino is a scam. I have deposited thousands of pounds and never won anything. It feels like they manipulate the games however they want.
Play at any other casino, but stay away from this one. In my opinion, it is not fair and it only takes your money. I believe this casino is misleading players and cannot be trusted.
Once again, play at any casino you want, but not this one. In my experience, this casino is a complete scam.

31 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a good casino

Totally rubbish no bonus features no payouts its just waisted money playing on this casino I agree with the majority of reviews on trustpilot about this website 💩. play elswere you will win more

25 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shite dont waste…

Absolutely shite dont waste your money on these takes money off you all the time and dont even give you a chance at winning anything back and if it does give you a win it's a shit win everytime pointless playing them I won't be playing again

22 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible i was on 5 pound a spin after…

Terrible i was on 5 pound a spin after 500pound and still no scatter i gave up yes I did win but the most i won was 20 pound here and there that I dont mind sorry I got one scatter witch I won 4.70 the i then message them and they said every one has a losing streak witch I get but 500 pound and no win bigger that 20 pound and even that was once every 20 spins and they said their games are fair with a 75%win witch i can guarantee you its not id say more like 45% bet at your own risk and bet with them if you like losing money

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I have give this game a good chance a…

I have give this game a good chance a week of paying and it is only a 1star at best on the spins you don’t get any good win most of the time it’s lower amount then what your playing and when getting on a scatter lucky to get 3 to 4 pounds ready bad gaming now we know it’s the house that wins but customers have no chance when the winning amounts is less then the spin amount pooooor

4 avril 2026
Avis spontané

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