Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handl... Voir plus
L'entreprise a répondu
DO NOT BUY!!!! terrible product and after care service equally as bad. We buy lots of industrial steps and recently we purchased 2 sets of steps for our factory, The description read suitable b... Voir plus
I bought a garage defender a couple of months ago and fitted it. On Tuesday I got up to find that thieves had levered it up and got in my garage and stole my motorcycle. I sent pictures of the bent d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Coordonnées de contact
Miller House, Moorbridge Road East, NG138XB, Nottingham, Royaume-Uni
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4,2
Bien
192 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor quality product avoid
Purchased a stepladder in Aug 2023 from them and this was a complete waste of my money. I got the first one replaced by them after 2 months, the replacement has now failed effectively 12 months later. As the original was purchased 14 months ago, I was told this is outside the 1 year warranty and I can just buy a new one. Be aware the quality of the product is very low and it will not last.
14 octobre 2024
Avis spontané
Réponse de The Workplace Depot
Hello Fabien
I have taken a look into the communications regarding this matter, we provide a 12 month warranty period and I can see a replacement was provided in this time frame.
I apologise that you are not pleased with the outcome I can see our team worked hard to resolve this with you.
Kind Regards,
The Workplace Depot
Horrendous after sales service
Purchased a pallet truck. Came wrapped in steel bands which, despite various tools, wouldn't come off.
I phoned customer services and I was told that they had never experienced an issue like this before and I need to 'buy a snipper' to break it off. So I purchased another pallet truck from elsewhere and I asked them to come and pick it up.
I was told I need to confirm the return via an email, which I did. Only to be told that I need to send it back at my own cost.
Horrendous customer service
25 septembre 2024
Avis spontané
Réponse de The Workplace Depot
Hello Kris
Thank you for taking the time to leave feedback and I am sorry you are unhappy with the service.
I can see that the team worked really hard to resolve this with you and I am sorry that the outcome was not what either party wanted.
We look forward to welcoming you back again in the future.
Kind Regards,
The Workplace Depot
Great experience …
I was in contact with this company through a well known site after the wrong desk was delivered.
Their customer service was great and informative and always helpful. I ordered my new desk straight from their website and I am so happy with my purchase. Thanks
13 septembre 2024
Avis spontané
Réponse de The Workplace Depot
Hello,
Thank you so much for your 5* review! We are so happy you were pleased with our service and product.
We hope to welcome you back to The Workplace Depot again soon!
Kind Regards,
The Workplace Depot Team
Excellent customer service
Excellent customer service, Becky in particular was very helpful. Thank you.
16 août 2024
Avis spontané
Réponse de The Workplace Depot
Hello David,
Thank you so much for taking the time to leave feedback based on your experience. We are so pleased to hear that you are happy with the service provided!
Kind Regards,
The Workplace Depot
V recommended
Excellent, well designed, quality products for a good price, quick delivery and very helpful customer service.
22 août 2024
Avis spontané
Réponse de The Workplace Depot
Hello Anaar,
Thank you for taking the time to leave a review we are so pleased that you are happy with the quality of the products, pricing and the service provided! We look forward to welcoming you back again soon!
Kind Regards,
The Workplace Depot
Great service and quality of products
Great service and quality of products. I would definitely order again from the workplace depot!
23 août 2024
Avis spontané
Réponse de The Workplace Depot
Hello Shyamal,
Thank you for taking the time to leave a review we are so pleased that you are happy with the service and products! We look forward to assisting you again soon.
Kind Regards,
The Workplace Depot
Great customer service
Great company great products and great staff. Becky Clarke was exceptional with her customer service. Would definitely recommend and thank you again.
16 août 2024
Avis spontané
Réponse de The Workplace Depot
Hi Carl,
Thank you for taking the time to leave this review. We hope you visit the site again soon!
Kind regards
The Workplace Depot
Great experience,
Great experience,
customer service were polite, friendly and helpful
Thank you
16 août 2024
Avis spontané
Réponse de The Workplace Depot
Hi Jacqui,
Thank you for taking the time to leave a review and rate us 5 stars.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards
The Workplace Depot
Customer service amazing
I never expect customer service to be good these days. However credit where credit is due; Becky at “the work place” depot has pulled it out the bag on numerous occasions for us. Thanks Becky and team
I’ll be ordering more stuff soon
James
16 août 2024
Avis spontané
Réponse de The Workplace Depot
Hi James,
Thank you for taking the time to leave this lovely review.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards,
The Workplace Depot
Keisha is a top g
Keisha is a top g, best customer service I’ve received. Helped me find exactly what I need and talked me through the whole process.
14 août 2024
Avis spontané
Réponse de The Workplace Depot
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. We're glad we could guide you through the process. If you have any more questions or need further assistance in the future, we're always here to help!
Kind Regards,
The Workplace Depot
When it comes to workplace equipment
When it comes to workplace equipment, it's crucial to have reliable tools and resources I would totally recommend workplace depot They’ve provided quality service.
1 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello
Thank you for your email.
Thank you for your recommendation! We're glad to hear that you find our products reliable and our service quality excellent.
Kind Regards
The Workplace Depot
Workplace Depot offers an extensive…
Workplace Depot offers an extensive selection of workplace supplies and equipment, catering to a wide array of industries. The quality of the products is top-notch, reflecting durability and excellent craftsmanship. Whether you need office furniture, storage solutions, or safety equipment, they have it all.
26 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Davinder,
Thank you so much for taking the time to leave such a lovely review we really appreciate your feedback!
Kind Regards,
The Workplace Depot
The products were very reliable and did…
The products were very reliable and did not fault me once. Great price for great tools.
23 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Jovan,
We're pleased to hear that you found our products reliable and reasonably priced!
Kind Regards
The Workplace Depot
Excellent company and products
Excellent company and products, I'll definitely use again and happy to recommend to family and friends.
24 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Sony,
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with our company and products. We appreciate your recommendation and look forward to serving you again.
Kind Regards,
The Workplace Depot
Réponse de The Workplace Depot
Hello Dom,
Thank you for the positive feedback!
Kind Regards,
The Workplace Depot
Réponse de The Workplace Depot
Hello,
Thank you so much for your lovely feedback we are glad that you are pleased with the service!
Kind Regards,
The Workplace Depot
Brilliant customer experience
Had a great experience. Very good customer service.
5 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Aigars,
Thank you for taking the time to leave a review we are so pleased to hear that you had a great experience and the customer service team were able to assist you!
Kind Regards,
The Workplace Depot
I wanted to express my sincere…
I wanted to express my sincere gratitude to Workplace Depot for their exceptional service and high-quality products. From the seamless ordering process to the prompt delivery, every step exceeded my expectations. The team was incredibly helpful and responsive, ensuring that all my needs were met. The products are top-notch, contributing significantly to our workplace efficiency. Thank you, Workplace Depot, for your outstanding support and commitment to excellence!
23 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Rich
Thank you for leaving such a lovely review based on your experience with us! We look forward to welcoming you back again soon.
Kind Regards
The Workplace Depot
Some top reliable products which so far…
Some top reliable products which so far have been very easy to put together and feel really sturdy. Would recommend to anyone that’s considering using them
15 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Joggy,
Thank you for taking the time to leave a 5-star review we really appreciate your feedback and look forward to assisting you again soon!
Kind Regards,
The Workplace Depot
5 tread Step Ladder
Great product at a decent price and very good delivery, kept up to date at all times
24 juillet 2024
Avis spontané
Réponse de The Workplace Depot
Hello Damien,
Thank you for your positive feedback! We are delighted to hear that you are satisfied with our product, pricing, and delivery service.
Kind Regards,
The Workplace Depot
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.