Think Green Partners Avis 

299
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I requested to relocate my batterys and charger from my loft to a brick building in my garden. After contacting TGP who installed the system, it was arranged to carry out the move, a few days la... Voir plus

Noté 5 sur 5 étoiles

TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jonathan the guy that came to give us advice on our existing solar system which has been failing us was a very personable, knowledgeable young man. Most of all he wasn’t pushy. He showed my husband al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My solar panel system stopped working in January 2026. Since then I have been trying to get it repaired. Companies I contacted insisted on my having scaffolding erected before they would come and look... Voir plus

À propos de l'entreprise

  1. Services

Écrit par l'entreprise

At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(299)

62 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

- bought a PV protect was a quick…

- bought a PV protect was a quick process over all, purchased and installed within one week, however the appointment time did get changed which we were un aware off and the installers did arrive 2 hours after allocated time slot

28 août 2024
Avis spontané
Noté 5 sur 5 étoiles

My parents were sold a solar…

My parents were sold a solar maintenance plan a few years ago by TGP and we didnt know until we moved in to the property ourselves that hey were issues with the inverter, the orginal installers are not around and we were concerned we would have to buy a new one, we phoned think green partners and they advised us of the maintenance plan that was in place and replaced our inverter free of charge ! Very rare to find a decent solar company that actually carry out the work promised, Id like to note when we first rang to raise the problem we had our first visit and after 2 weeks a new inverter was installed and system back up and running ! Thank you to everyone involved.

20 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Had an extra battery installed on my…

Had an extra battery installed on my system after a very helpful sales rep arranged a visit to check on our panels, he noticed we was generating more than what we could store and suggested an extra battery would be beneficial, I was a bit curios at first after spending money on one not to long ago but after keeping an eye on our system I am happy to confirm we have been able to store more energy... overall helpful, easy and reasonable priced!

20 août 2024
Avis spontané
Noté 4 sur 5 étoiles

good in the end

TGP was great to work with. Despite the battery installation being more complicated than expected and taking 4 visits, the communication was always excellent, and now we have a fully functioning system.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Job

After having dealt with 3 solar companies previously, it was refreshing to deal with a company who was knowledgeable and professional throughout the install.
The salesman was the best I have dealt with so far, the installer's were quick and efficient and the helpdesk lady ,Amber was very helpful and went the extra mile with ensuring call backs to keep me posted. She deserves some recognition and a reward.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

good experience so far

I upgraded my inverter with Think green 2 years ago and the service has been excellent. I had a new wifi router fitted and with ease they came out and reconnected my system so i can monitor it

13 août 2024
Avis spontané
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

Just great

Great installation and demonstration of battery now working

18 août 2024
Avis spontané
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 4 sur 5 étoiles

Cant fault TGP

Cant fault TGP, we had a battery ordered and the installation was alot harder than orginally planned however after 3 seperate visits we now have a working system. On every occasion the communication has been good and even though things did not go as planned tgp have been good to work with.

17 août 2024
Avis spontané
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

After being let down so many times by…

After being let down so many times by solar companies I can easily say dealing with think green partners has been a delight. They installed my battery system over a year ago and we added more batteries recently, just like orginal installation the communication was good and installation was done with no issues. Thanks again to the guys at tgp.

13 août 2024
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

Very impressed with the tidiness of…

Very impressed with the tidiness of solar battery installation! I wasnt around during the visit however they called me and went through the app and everything looks good! A company I would certainly use again.

13 août 2024
Avis spontané
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

Had my solar panels installed by TGP…

Had my solar panels installed by TGP and from what I can see everything is working well, the everything has bene done within the time frame. The installer was a little late on day of installation however everything was finisher on time.
Excellent company

21 août 2024
Avis spontané
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

I cannot fault the service at all

I cannot fault the service at all, Think green installed my battery system with no issues, they have talked me through how the system works and now I can hopefully save some money.

12 août 2024
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Réponse de Think Green Partners

Thank you for your feedback!

Noté 5 sur 5 étoiles

TGP have always been helpful with…

TGP have always been helpful with solving issues, recently we had a new WiFi and they came out to get our solar panels back online. Excellent service again

31 août 2024
Avis spontané
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Thank you for your feedback!

Noté 1 sur 5 étoiles

Haven't experienced a worse company

Haven't experienced a worse company, contacted Parents (Over 80) via cold calling, sold them a 10 year maintenance package for what essentially was an inverter replacement. Had parents sign to start work withing 14 day cooling period. Customer service was rude when asking cancellation questions.

Avoid this company.

5 septembre 2024
Avis spontané
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Réponse de Think Green Partners

Dear chris,

The 10 year maintenance agreement was taken out during a home visit, the maintenance contract doesnt just consist of a inverter replacement as mentioned in the contract it covers various items for both parts and labour which consist part of a PV system and also includes a yearly onsite inspection of the system and cleaning of the panels.

We have received the notice to cancel the agreement today and have actioned it immediately.

Noté 5 sur 5 étoiles

The engineer arrived within the time frame agreed.

The engineer arrived within the time specified and, over the next few hours fitted a new battery and control unit for my solar panels.
Installation was smartly done and tidily fitted alongside my solar panel control unit.
No problem with fittings!
Most impressed!

2 septembre 2024
Avis spontané
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Réponse de Think Green Partners

Dear Mr Milward,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Noté 4 sur 5 étoiles

This Company is well organised helpful…

This Company is well organised helpful and knowledgeable. The installation went very well with an explanation of how things worked.
Head Office was very efficient and helpful.
The only slight hitch was the changing twice of the estimated time of installation this was a minor problem that is always liable to happen.

29 août 2024
Avis spontané
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Réponse de Think Green Partners

Dear Mr Mickleburgh,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Think Green Partners

Noté 5 sur 5 étoiles

I want to thank Preet for organising…

I want to thank Preet for organising Nick the engineer to come to our home and remove a faulty Battery for our Solar panels.
Preet has worked hard to arrange for a replacement Battery which is coming on the 9th September.
We appreciate her help in keeping us informed of progress, which is professional and what you expect from a first class company. There is also a suggestion that we may be compensated for the three months when it did not work.

30 août 2024
Avis spontané
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Réponse de Think Green Partners

Dear Mr Bexon,

Thank you for your review, It is great to hear that you are happy with the installation.

If we can ever help in the future, please don't hesitate to contact us.

Kind regards

Think Green Partners

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