Thompsons Solicitors Scotland Avis 

What an emotional journey filled with many lows and feeling beaten, lots of tears and yet with the help of an amazing solicitor Jonathan Howat the journey has ended on a positive. Jonathan has been nothing but a gentleman who held on to hope when I didn’t have any, a true professional and a huge credit to Thompsons
Thank you again

From initial contact to final call Stewart White has been 100% always pleasant and professional and a pleasure to deal with....happy to recomend Thompsons to any one ...thanks for your help

Cannot thank Thompsons enough for the efficiency and sympathy with which they dealt with my claim. I was kept informed and reassured at every step. Thank you again.

I am very happy with service Thompsons Solicitors Scotland. They helped me and my mother to claim with insurance company after car accident injuries.
Highly recommend.

Guided through my process all the way, took some time but the team did well to keep me informed, and reassure me. Thank you so much

Thomson's dealt with every aspect of the claim.Siobhan was first class from start to finish.Very professional. She is a very in demand person and I can definitely see why. Highly recommend herself and Thomson. Thank you

Excellent customer service
Step by step guidance

Quick and efficient correspondence throughout the the whole process

Alan Rodgers went out of his way to support me during the most challenging 6 months of my life following a quite stupid error.

I messed up big time and was an idiot yet Alan was empathetic and professional and went above and beyond to guide me through the trauma.

From the minute they took on my case the had to work through covid which held up medicles and scans . They got all that sorted for me and an operation too . If they were not pushing my employer for things I would still be waiting on operation . Thanks for taking my claim on and getting me a good result

My case has been ongoing for 4 years. I've often went months without any update then when I emailed I was told of information needed that nobody contacted me about. Been through loads of different advisors as people leaving etc and had to pretty much start the process again from the start with each person which got harder to remember details. Finally settled 5 weeks ago for an amount which barely covers what I lost out wage wise in the first place, never mind the health problems I've had since, although I was told if I won in court I wouldn't have received much more than that. Still not received my payment either. The website claims my sort of injury was worth £10,000 to £140,000 and I was advised to settle at £2000. Also Thompson will be taking 25% fee although the website brags that their fee is capped at 20%. I don't like to leave bad reviews but my experience with Thompsons has been really poor.

Update. Its now been 16 weeks and I still havent recieved my compensation and very much doubt I'm going to recieve anything now which makes me feel like ive been scammed from what seemed like a trustworthy company. No contact no nothing I've been continually emailing and been getting told over and over the money hasn't been recieved.

Managed my sons personal injury claim really well, good communication and simple process throughout

Cannot speak highly enough about the team at thomsons who have helped me through a very long process to get compensation. They made everything trouble free for me and were so supportive and helpful at all times. It was a long battle but i finally got the the maximum redress payment and they are now going to procede for me with a cica claim for loss of earnings, I would like to say a special thank you to Robbie McAdam who has been a superstar who really went above and beyond, He deserves a promotion, He is a credit to your firm. Many thanks to all, John L (Hove)

Absolutely horrendous. Dealt with them after my mum died & it was awful. Nobody would reply for months at a time. My solicitor went off sick a few times which is obviously unavoidable but nobody picked up his work. I had my mums work trying to get in touch with them to release her final salary and nobody got back to them either. An absolute nightmare and I'm still trying to tie up loose ends myself now. The worst service at one of the worst times of my life. AVOID AT ALL COSTS.

Edited after Thomsons reply to say they are sorry I was unhappy. I'm not just complaining that my milk was off, your service was appalling & this reply sums up the attitude you get when raising anything with them. Nobody really cares.

Thomsons took over after my motor accident in January 22
I had to do nothing they arranged everthing with 3rd party by arranging for a doctors oppiontment plus a scan on my injured (R) Wrist
The gentleman that did a great deal for me was Shahrez he was very professional about everything between myself and the 3rd party
I would like to thank him for his customer service
I will recommend this company to anyone who wants professional help

I liked how easy the process was working with Thomason’s Solicitors. They kept me updated on my case via email every time I needed to be aware of something, or if they needed more information from me. I was pleased I wasn’t being bombarded with four or five phone calls a day. I would highly recommend Thompsons.

Despite my case passing through a few solicitors hands it was always treated professionally and I was always kept in the loop in plain English. I would and will recommend this firm to anyone who says they need a lawyer. Worthy of trust and confidence.

Great experience