Thompsons Solicitors Scotland Avis 

Have kept me informed every step of the way through my claim and have been courteous throughout.

It was a drawn out process especially as it occurred during the lockdowns and restrictions resulting from the pandemic.
I just wish that my employers had acted on my concerns for my job, in the first instant instead of trying to brush them aside. Because of that inaction, I feel my back injury issues will be ongoing, certainly as I head towards retirement and in my later years God willing.
Overall I'm really pleased with the outcome of my claim and the work that everyone done at Thompsons.
Thank you very much.

I had an injury at work and Mr Cranston was my solicitor. He was brilliant from the first time I spoke to him. It wasn’t just him as there was other members of his team keeping me updated with emails etc so also extend the thanks to them. I wouldn’t hesitate to use Thompsons Solicitors again.

Answered any questions I had very quickly, kept me updated without having to contact them. Highly recommend!

I couldn't of asked for a better service from thompsons and my solicitor, it was great from start to finish and couldn't of asked for a better outcome! Overwhelmed with how good it was and if I was to ever need a solicitor again I wouldn't second guess who I would go to! If anyone Is in need of a solicitor they are the people to go to!!

Great service with polite and professional communication. Highly recommend.

Quick responses and friendly people who helped me stay informed during the period I was waiting to hear about my claim. Easy to use services, would recommend.

Excellent people to work with very helpful and knowledgeable

Mr. Rafał and Mr.Alan, members of the Law Firm's team Thompsons Solicitors Scotland showed me understanding and attention at a very difficult moment for me. The gentlemen explained all the issues that bothered me in an extremely competent and polite way. They showed me respect and support, their professionalism and high personal culture were complemented by empathy. I recommend it and thank you for your time.

I suffer from anxiety and stress this was not an issue as I was made to feel relaxed and not to worry

The company was very helpful and Corinne was able to advise me every step of the way which resulted in a great result.

Always kept me informed and updated on the stage my case was at. Organised all appointments and gave clear instructions.
Robert Cranston was always so friendly and trustworthy, making me trust him in dealing with my case.

Thompsons Solicitors were brilliant right from the start of my claim in 2019 Kept me fully up to date by letter email phone calls on every stage of claim.Also had to show a lot of patience due to covid 19 and myself taking unwell in 2022 which put my case back by over a year. My claim was settled in October 2023 and I was delighted by the sum I received which I get to keep in full as being a Unite the Union member means I don’t pay any legal costs out of the sum awarded ( no fees ) A big Thankyou to Claire and the team at Thompsons you’ve been brilliant
Cheers Hugh

So friendly and easy to deal with took care of me through every stage of the process and got me a very successful outcome. At times I was on the brink of giving up but there confidence kept me going.

A great company very easy to deal with they kept in contact and gave me feedback on the whole process of a compensation claim They were polite and courteous something rare these days. Any phone calls to them were never a problem and I received a satisfactory answer. I would recommend Thompsons as a solicitor to anyone for any legal issues.

Everything was done quickly and professionally. I would definitely recommend your services to others

Easy to speak to, attentive and friendly

I had suffered an injury at an indoor activity premises and was directed towards Thompsons through my union representative. My personal injury claim was complex but this didn’t deter my legal representative, who was very professional and diligently in navigating their way through the process to get a positive outcome. At the start, the defendant was dismissive and wasn’t engaging, but my legal advisor was persistent and tenacious in their approach. Communication was maintained at regular intervals which kept myself up to date with progress and they always answered any calls and emails providing reassurance. Thanks for all your help, it’s very much appreciated.

The service I received from Thompson Solicitors, in particular Robert Cranston, was exceptional. I was kept regularly inform on how my case was progressing. It was a professional and efficient experience. I would happily use Thompsons Solicitors in the future and wouldn’t hesitate in recommending them to family and friends.

During a very difficult time for me, having to deal with something so important I was so glad I had Robert from the company helping and assisting me in my claim.

Thank you Robert.