Three UK - 3Store Canterbury Avis 

77
•
TrustScore 4.5 sur 5

4,7

Unit 20 Gravel Walk, Whitefriars, CT1 2TD Canterbury, South, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alex is very good and was very police, really good customer care helping me switch my business numbers.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Declan was my excellent contact today . i gave him three pronlems , he sorted them all . I also came in three months ago he was excellent then . this shows high levels of customer support an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store with an issue and Jon was fantastic. Listened to my issue, took ownership and helped me resolve with customer web chat from start to finish. Professional throughout, it’s rare to exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently required some help and advice on changing my phone. Being a member of the over 70s gang I am not very up on the latest technology! Declan assisted me and gave invaluable help and guidan... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Canterbury

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • Unit 20 Gravel Walk, Whitefriars, CT1 2TD, Canterbury, South, Royaume-Uni

  • 01227458512

4,7

Excellent

TrustScore 4.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(77)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Nic has been amazing

Nic has been amazing. Professional, friendly and very helpful. Thank you so much. Carol😀

13 novembre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service from Nic. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Great service from Jon today

Great service from Jon today. Very helpful. Thank you so much.

13 novembre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for this amazing 5⭐ review, Julia. We really do appreciate you taking the time to send this over! Great work Jon 🎉 -Jade

Noté 5 sur 5 étoiles

John was absolutely amazing

John was absolutely amazing
Helpful and courteous and we got exactly what we needed.
Couldn’t have asked for more. He needs a pay rise

11 novembre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for this fantastic 5⭐ review, Phil. We appreciate you taking the time to send this over! Well done John 🎉 -Jade

Noté 5 sur 5 étoiles

John was very helpful

John was very helpful! And is like this on every visit 😃

10 novembre 2025
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Réponse de Three UK - 3Store Canterbury

That's brilliant, Serena! We're glad John is consistently helpful :) Thank you for the great review -Scott

Noté 5 sur 5 étoiles

Great Customer service

Great Customer service at the Canterbury store. Excellent advice and information. Very friendly and helpful.
Alexandra answered every query.
Lydia found the phone.
Came in for a sim change, ended up getting a phone!

31 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff

31 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Noté 5 sur 5 étoiles

Alexandra was really helpful today

Alexandra was really helpful today, helping me set up my home broadband and new sim.

21 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for the amazing 5⭐ review, Melissa. We really do love to hear this! Well done Alexandra 🎉 -Jade

Noté 5 sur 5 étoiles

I had lots of adverts coming up on my…

I had lots of adverts coming up on my phone that was slowing it down and causing problems. Nic at the three store in canterbury took the time and fixed my phone

16 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for your feedback, Vladimir, and it's lovely to hear that you enjoyed great customer service from Nic with your device issues. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

good customer service

7 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Thanks for your feedback, Puntita, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Kashif was extremely helpful

Kashif was extremely helpful, sorted out my business account with ease. Explained everything in detail. Highly recommend. Thanks

5 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Hey there.

That's superb. We're glad to hear that Kashif was so helpful. Thanks for the feedback. -Pete

Noté 5 sur 5 étoiles

John has been very helpful and…

John has been very helpful and professional. Everything was done professionally and patiently

3 octobre 2025
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Réponse de Three UK - 3Store Canterbury

Hi Tricia, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Noté 5 sur 5 étoiles

Dealt with Nick the store manager who…

Dealt with Nick the store manager who was excellent from start to finish. Very helpful, knowledgeable and transferred everything over to my new phone.

2 octobre 2025
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Réponse de Three UK - 3Store Canterbury

That's great to hear, Jason -Maxine

Noté 5 sur 5 étoiles

Had a wonderful experience today.

Had a wonderful experience today.
Brilliant guide.🫶🏻

1 octobre 2025
Avis spontané
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Réponse de Three UK - 3Store Canterbury

Aw this is lovely to hear, Hamnah. Thanks for the 5⭐ review - We really do appreciate it! -Jade

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