Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Lisez les avis des autres
Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... Voir plus
L'entreprise a répondu
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... Voir plus
L'entreprise a répondu
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Cardiff (St David's)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, Royaume-Uni
- 02920236862
4,9
Excellent
151 avis
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Les gens ont aussi consulté
Amazing support from gio and Syra they…
Amazing support from gio and Syra they helped me with a brand new deal and i’n super grateful meeting them at the store today
19 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hey Solomon, you've just made our day. What a fantastic shout-out for Gio and Syra. We're delighted they could help you find a great new deal and make your visit such a positive experience. Thank you for sharing your kind feedback.
Three Social Media Team
The person who helped me
The person who helped me, his name was Harrison. He immediately worked out what we needed and quickly set up my, and my wife's, new contracts.
16 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Tony, thanks for taking the time to leave a review. It's great to hear Harrison quickly understood what you were looking for and made arranging both contracts a smooth and straightforward experience.— Three Social Media Team
Really helpful in getting me the best…
Really helpful in getting me the best deals. Thank you to Jack and Jan excellent customer service
16 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hello Daniel, we're delighted to hear Jack and Jan helped you explore your options and get everything sorted. Thank you for your kind words. - Three Social Media Team
⭐⭐⭐⭐⭐ **Outstanding Customer Service from Saira at Three UK\!**
I honestly couldn’t fault the service I received from Saira, the assistant manager from the Cardiff St Davids store. She was absolutely fantastic and is a real asset to Three UK!
From the moment I came in, Saira took the time to understand my needs and talked me through all the options available without rushing me at all. I never once felt like I was simply being sold products or pushed into spending more money. Instead, she genuinely listened, took my requirements into consideration and made sure I understood what would work best for me and my family.
She even spent time demonstrating different products and explaining everything thoroughly, which made the whole experience so much easier. She also put together a package deal for me and my family, making sure everything suited our needs.
It’s rare to come across someone who is so patient, knowledgeable, helpful and genuinely invested in providing excellent customer service. Saira went above and beyond, and her professionalism and approach really stood out.
Three UK, you have a real gem in Saira! Employees like her make all the difference, and I hope her hard work and dedication are recognised. She is an absolute credit to your company.
Thank you, Saira, for making the whole experience such a positive one. I couldn’t recommend her enough! 👏
6 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Mysha, thank you so much for your lovely review! 🥰 We’re delighted to hear how well Saira looked after you and your family. Thank you for choosing us and for taking the time to share your experience. See you next time with the same energy! 😇 - Three Social Media Team
Outstanding experience
Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are going to the store!!
11 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi there, thanks for the amazing feedback. We're delighted to hear that Saira at the store delivered outstanding assistance, took the time to thoroughly understand your needs, and helped you secure an ideal deal for your needs, making the entire experience smooth and hassle free.
– Three Social Media Team
Great experience
Great experience. The staff was very helpful! Especially Jack
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Rabia, thanks for your review. We're pleased to hear you had a great experience, and it's wonderful to know Jack was especially helpful during your visit.— Three Social Media Team
The staff were all super helpful and…
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a smile. Very satisfied with my experience!
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Jordan, it's wonderful to hear how well supported you felt throughout your visit. Jack's warm welcome and the seamless assistance that followed clearly came together to create an experience worth remembering. — Three Social Media Team
Exceptional Customer Service from Saira at Three Cardiff – An Absolute Credit to the Company!
⭐⭐⭐⭐⭐ Absolutely Outstanding Service from Saira at Three in the Cardiff branch!
I honestly cannot praise Saira enough. From the moment I dealt with her, she was absolutely phenomenal. Her professionalism, kindness, patience and genuine willingness to help were on another level entirely. She went above and beyond what I could ever have expected, making the entire experience an absolute pleasure from start to finish.
Saira is a true credit to Three. She made me feel valued as a customer, listened carefully to everything I had to say, and approached everything with such a positive attitude and a genuine desire to help. Her knowledge, attention to detail and exceptional customer service were second to none. It is incredibly rare to come across someone who takes so much pride in their work and makes such a lasting impression.
What really stood out was her attitude. She was friendly, approachable, patient and incredibly professional throughout. Nothing felt like too much trouble for her, and she made sure I felt supported every step of the way. She didn’t just do her job; she went the extra mile and made the whole experience genuinely memorable.
If every company had a Saira, customer service everywhere would be on another level! Employees like her are the reason customers remain loyal to a business. Three should be incredibly proud to have someone like her representing their brand, and I genuinely hope her hard work and dedication are recognised by management.
Saira, thank you so much for your outstanding service. You are an absolute star, and you deserve every bit of praise coming your way. If I could give you 10 stars out of 5, I absolutely would! 🌟🌟🌟🌟🌟
An absolute credit to Three. Exceptional service, exceptional attitude, and an exceptional person. Thank you, Saira!
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hey there, thank you for taking the time to share such an incredible 5⭐ review! We're absolutely delighted to hear that Saira provided such a remarkable experience during your visit to our Cardiff store. Three Social Media Team.
Alex is superb so knowledgeable and…
Alex is superb so knowledgeable and approachable id recommend a visit here if you're looking to upgrade or simply grab yourself a super package. 💯
9 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Paul, thank you for sharing your experience. We're pleased to hear Alex provided excellent support and made the process straightforward from start to finish.
Three Social Media Team
Excellent service from saira today
Excellent service from saira today. Very helpful.
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
That's great to hear, Lisa! 😊 We're pleased to hear Saira provided outstanding assistance and made your experience a positive one. Thank you for your kind words. - Three Social Media team.
Guys are phenomenal in this store
Guys are phenomenal in this store, they are helpful and it's always a pleasure to do business with them
12 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thanks for sharing, 🎉 Stah! Our staff clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Gio was absolutely fantastic
Gio was absolutely fantastic, he was extremely helpful and strived to get the best deal he possibly could for me. He explained everything carefully and in detail so I understood my new contract. I highly recommend him!!
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Kylie, it's clear Gio took the time to ensure you felt fully informed and confident in the decision you were making. Recognition like this reflects the care and commitment that turn a conversation into a recommendation. — Three Social Media Team
Went into store with my partner today…
Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the packages to make sure we understood what we were getting, would highly recommend him if you're unsure about what you want/need!
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi there, thank you so much for the great review and high recommendation! We always want our store visits to be easy and budget-friendly, and we're so glad Gio was able to simplify the process and bring total clarity to you both. 🌟 – Three Social Media Team
Gio made things so easy for me
Gio made things so easy for me, I'm not good with technology he explained everything to me. Thanks Gio 😁
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hey Gareth, we're delighted to hear Gio made everything easy to understand and helped you feel confident throughout the process. It's great to know you had such a positive experience with the support you received. Thanks for sharing your feedback! 😊💚
-Three Social Media team.
Amazing customer service
The customer service was amazing, Janice was very helpful and welcoming
13 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you for the fantastic review, Joseph. We're thrilled Janice and the rest of our team provided such a warm and delightful experience. ✨ – Three Social Media Team
Réponse de Three UK - 3Store Cardiff (St David's)
That's wonderful to hear, Yazmin. What a brilliant mention for Jack and Aimee. We're so pleased their helpful approach left such a positive impression.
Three Social Media Team
Great store!
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a great deal on top!
2 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Luke, It’s rewarding to know Jack helped you explore your iPhone options and find a worthwhile deal, giving you another reason to choose in-store shopping. — Three Social Media Team
Truly amazing guy.great future ahead
Truly amazing guy.great future ahead, good potential. Explained everything precisely. 👌 top guy
27 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Rini, thank you for your review. It's great to know everything was explained clearly and helped you feel confident in your decisions.
Three Social Media Team
Harrison top guy in the businesss 💯🔝…
Harrison top guy in the businesss 💯🔝 Had a really top notch experience with him 💯 Even on a sunday !
27 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hello Alen, it's great to know Harrison made your experience enjoyable. Thanks for your kind words. - Three Social Media Team
Excellent customer service from Gio
I visited the Three store in Cardiff earlier today due to a query on my new mobile contract and Gio was extremely helpful and efficient, sorting everything out for me.
Excellent customer service from Gio
19 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Beverley, it’s fantastic to hear your visit left you with the answers you needed. It's great to see Gio recognised for the support and attention given throughout. — Three Social Media Team
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