Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... Voir plus
L'entreprise a répondu
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... Voir plus
L'entreprise a répondu
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Cardiff (St David's)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, Royaume-Uni
- 02920236862
4,9
Excellent
151 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Very professional and knowledgeable
Very professional and knowledgeable. Good price in comparison to other providers. Offered an honest opinion.
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
That’s impressive, Hayley. We’re glad to hear that you’re happy with our service. Thank you for the great review. - Three Social Media Team
Excellent service from Jack and Janice
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you for your lovely feedback, Victoria! We’re so glad Jack and Janice provided such fantastic support. 🌟 – Three Social Media Team
Alex provided me with quality service…
Alex provided me with quality service and great explanation through the process of changing my contract.
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Dana, we’re happy to hear Alex offered great service and explained the contract change clearly. Thanks for sharing your experience with us.
— Three Social Media Team
Alex was very helpful
Alex was very helpful! Got me a cheaper deal on my sim card contract and also sorted my broadband for my new home which I was stressing about as my usual broadband provider takes weeks to install. Been a customer for over 20 years with 3! Great service!
10 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hey Amy, thank you for the 5⭐ review. We’re thrilled Alex could simplify everything and get you the right offer.-Three Social Media Team
Harrison was fantastic
Harrison was very helpful when I came into the Cardiff store looking to get a new phone. He managed to get me a great deal whilst being super friendly.
6 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
That’s wonderful to hear, Ruby! A big shoutout to Harrison at our Cardiff branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 – Three Social Media Team
Harrison was absolutely outstanding…
Harrison was absolutely outstanding with customer service will definitely come again thanks to him
25 juin 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you, Kae. It’s wonderful to hear how well Harrison looked after you, great service should feel effortless, and we’re glad he made such a strong impression. 😇 - Three Social Media Team
Amazing service!
Shannon and Jack made the whole process of reviewing my plan incredibly smooth and stress-free. They took the time to really understand what I needed, asked the right questions, and quickly narrowed down the options to something that actually fit me.
What stood out most was how easy they were to talk to and how clearly they explained everything. I never felt rushed or confused, and they were always focused on finding the best deal rather than just pushing options.
In the end, they secured a perfect plan that matched both my needs and budget. I really appreciated their professionalism, patience, and genuine effort to help. Highly recommended!
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Anastasia. Thank you for sharing your experience. We are glad to hear that Shannon and Jack looked after you so well, taking the time to clarify your choices and ensuring you secured a budget-friendly plan tailored to your needs. -Shivam
Just popped into three in Cardiff St…
Just popped into three in Cardiff St David’s shopping centre and had a fantastic experience with a young lady named Janice. She was efficient, personable and so helpful. Thank you Janice.
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Joy. Thank you for sharing your experience. We are glad to hear that Janice at our Cardiff St David’s branch was efficient, polite, and provided you with such brilliant support during your visit. -Shivam
Alex and Jack was very good help for…
Alex and Jack was very good help for the Three time change broadband and Sim card... I really appreciate what they do. 100%!!!
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Oh wow, Hussein! Thank you for sharing your thoughts about Alex and Jack. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Harrison is the best customer advisor i…
Harrison is the best customer advisor i ever met, he has helped me solve many issues and help me reset my app so I can log on and check my details and gave me a great deal on a new sim
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Edwin, it is fantastic to hear that you received such next-level care and left with all your technical issues fully resolved. We are incredibly glad Harrison could step in to get your online profile running smoothly again while securing exceptional value for your new subscription. -Shivam
Réponse de Three UK - 3Store Cardiff (St David's)
Hey Jonathan, that’s incredible! 🎉 We’re thrilled Alex made your experience go so seamlessly. 😊 -Neha
Gio was amazing
Gio was amazing. He sorted myself and wife out with a new contract. It was quick and easy and stress free.
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Absolutely fabulous, Greg! We’re glad Gio was able to provide you with such great support. Thank you for taking the time to leave us a 5⭐ review! -Neha
Réponse de Three UK - 3Store Cardiff (St David's)
We absolutely love hearing this 🎉 Our team worked perfectly, Lauren! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha
Gio and Saira made my visit very…
Gio and Saira made my visit very memorable and I left happy
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Heera, this absolutely brightened our day. Gio and Saira will be delighted to know they made such a positive impression 💕✨ -Ayesha
Gio wad very helpful and professional
Gio wad very helpful and professional. He explained everything clearly. Thank you
24 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you, Joanne. We’re pleased that Gio supported you so well and made everything easy to understand. 🥰 -Ayesha
Jay was a great help in finding the…
Jay was a great help in finding the right phone contract for me, very helpful and knowledgable. Would recommend this place
17 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Jamie,
What a great review. Jay will be so happy to hear he made things easy for you. We appreciate the recommendation and hope to see you again :) -Ayesha
Réponse de Three UK - 3Store Cardiff (St David's)
Della, thank you for such an amazing review. Harrison’s dedication truly made a difference. Enjoy the rest of your day! -Afaq
Customer service was great and staff…
Customer service was great and staff was friendly
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you, Meenakshi! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Saira was able to sort my issues out…
Saira was able to sort my issues out and I left happy
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Thank you, Stephen! We’re so glad to hear Saira was able to get everything sorted for you. Leaving our store happy is exactly the result we aim for. 😇 -Prabhjeet
Harrison was amazing he clarified…
Harrison was amazing he clarified everything for me and got me a better broadband deal
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Cardiff (St David's)
Hi Abilio. We are pleased to hear that Harrison provided the clarity you needed regarding your connection options. It is great to know that you are now set up with a more suitable home internet package. -Kishan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.