I visited the 3 store late in the afternoon seeking advice about transferring my account to a newer iPhone given to me. Lauren was very attentive, helpful and friendly. She produced a new SIM card so... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 49 Crastor Court, Manor Walk Shopping Centre, NE23 6UT Cramlington, North, GB
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Lisez les avis des autres
We initially contacted Three store in Cramlington to enquire regarding broadband. Joe was extremely helpful and informative, so we headed into store to sign up. He had us organised with new broadband... Voir plus
L'entreprise a répondu
We got served by Kacey two days ago. She was very helpful in finding us a better deal and new phones. Will be returning.
L'entreprise a répondu
Came into the store when Three customer service couldn’t help me over the phone. James was amazing, so helpful & sorted everything out for me easily. I was panicking so much, he didn’t bat an eyelid,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Cramlington
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 49 Crastor Court, Manor Walk Shopping Centre, NE23 6UT, Cramlington, North, Royaume-Uni
- 01670716451
4,9
Excellent
154 avis
Demande des avis aux clients
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Réponse de Three UK - 3Store Cramlington
Jean, you’ve made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Very friendly service helpful would…
Very friendly service helpful would recommend to anyone.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Hi Ian, we’re delighted to provide such a welcoming experience and truly appreciate you sharing your recommendation with others. -Kishan
Réponse de Three UK - 3Store Cramlington
Hello Mrs Hill! It is wonderful to hear that you secured a more competitive price for your latest renewal and walked away with a more cost-effective deal. -Kishan
Come in to store and James immediately…
Come in to store and James immediately approached to help me. Very helpful with all information.
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Leanne, we want every customer to feel just as happy with our service. 🌺 It’s great to hear James was able to guide you. Thanks for taking the time to share the joy! ⭐ -Ayesha
Réponse de Three UK - 3Store Cramlington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Always come in and see Kelly great…
Always come in and see Kelly great service
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
That's fabulous, Roslyn, we're glad Kelly gave you the support you needed. Thanks for a great review! -Neha
Got everything sorted in store thanks…
Got everything sorted in store thanks to Kelly
27 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Chip, this is great to hear! Kelly had a lovely time helping you out, and we’re so glad everything went smoothly. 😃 -Ayesha
Réponse de Three UK - 3Store Cramlington
Hi Maurice, we truly appreciate the 5 ⭐ rating and are delighted that our team members provided a friendly and supportive experience! -Kishan
James
Came into the store when Three customer service couldn’t help me over the phone. James was amazing, so helpful & sorted everything out for me easily. I was panicking so much, he didn’t bat an eyelid, was so calm and got to the bottom of the problem straight away! Helped me with upgrading my phone while I was there & did his best to get me exactly what I wanted within a good deal too! Left feeling so much better than I did when I went into the store - 10/10 ⭐️
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Thank you for sharing your experience, Sian! Fantastic to know James handled everything with ease and helped you upgrade with a better offer at the same time. 🙌✨ -Veronica
Réponse de Three UK - 3Store Cramlington
Thanks for sharing, Brian! Great to know Joe took good care of you. 🙌✨ -Veronica
Very helpful Kelly transferred all my…
Very helpful Kelly transferred all my data which is a real help for a 81 year old
20 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Kelly was a great help in knowing all…
Kelly was a great help in knowing all about the systems and the way they worked
She helped me save money and offered brilliant advice regarding going forward with my next phone.
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Niall, thank you for taking the time to share this. It’s fantastic to hear how clearly Kelly guided you through everything and helped you make choices that benefit you moving forward with your next device. Wishing you a wonderful day! -Afaq
Réponse de Three UK - 3Store Cramlington
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Kacey is pleasant and always looks…
Kacey is pleasant and always looks after me
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Amazing, Mainjet! We're glad to hear that Kacey provided a positive experience and was able to assist you. Your feedback means a lot to us. -Manavata
Réponse de Three UK - 3Store Cramlington
What a sweet 5⭐ rating, Kerry. We’re heartened to know this has been your experience with us! Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Joe explained everything greatly and…
Joe explained everything greatly and was very helpful from helping me to get a great deal to explaining the aims.
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Thanks so much, Nathan 🙌 We’re really glad Joe was able to explain everything clearly and help you secure a great deal. It’s wonderful to know his support made the process easy for you. -Shivam
Friendly knowledgeable made me feel…
Friendly knowledgeable made me feel welcome and great service
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Hi Lynn, thank you for your wonderful feedback 💙 We're delighted our team provided a warm and positive experience for you. Wishing you an amazing day 🌟 -Arvind
Today was a great experience thanks…
Today was a great experience thanks very much
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Maxine, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Réponse de Three UK - 3Store Cramlington
We’re so happy to hear you had a great experience with our Cramlington team, thank you for sharing this with us! 😊 -Kashish
So helpful saved a fortune thanks Joe
So helpful saved a fortune thanks Joe
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Cramlington
Great service and big savings, now that’s what we call a perfect combo! We’re so glad Joe could make a difference for you, Brian . Thank you for letting us be part of your experience. -Ashifa
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