The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2A Kingsland Shopping Centre, E8 2JP Dalston, London, GB
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Lisez les avis des autres
I am very happy with Three customer service Dalston store. Specially Nayeem who is customer advisor help me and very polite and helpfull staff. Thanks
L'entreprise a répondu
Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... Voir plus
L'entreprise a répondu
It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Dalston
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, Royaume-Uni
- 02072758764
4,9
Excellent
126 avis
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I met Oumar a few years ago when he…
I met Oumar a few years ago when he used to work for Vodafone in Liverpool Street store even back then he always goes above and beyond and even helps with queries outside of his job role hence why i have moved from Vodafone to Three based solely on his amamzing customer service. His work ethics ans professionalism has not changed at all, real asset to the organisation.
28 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Boom 💥 Thomas, your message made a real impact ✨ We’re thrilled that Oumar’s consistent care and sharp expertise encouraged your move and continue to leave such a strong impression. It’s clear his approach builds lasting confidence. Here’s to many more great moments ahead 🌈 -Arvind
Good service my phone was playing up
Good service my phone was playing up, nayeem and Jonatahn helped me delete all the fake apps
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Thank you, Cabdi. We’re so pleased to hear that Nayeem and Jonathan were able to sort things out quickly and give you peace of mind. We hope you have a wonderful day! 😊 -Prabhjeet
I cane into the store this morning
I cane into the store this morning, and the agent Anisa was so helpful.
She explained in details, and choose a good deal for me, which am very happy with.
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hi Folasade. It is great that you came to see us at the store this morning. Anisa was happy to guide you through everything and make sure you had all the facts. We are so pleased that you found a plan you really like. -Kishan
My English is not very strong
My English is not very strong, but this lady Anisa patiently and kindly helped me, and my problem was resolved. She is very polite and possesses all the qualities of a true professional advisor.
7 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hi there, thank you for sharing your experience. It’s really good to hear Anisa supported you with patience and professionalism and that everything was sorted for you. -Kishan
20/10 customer service at 3 Dalston
There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for that month. This needs to be addressed by 3 because it’s ridiculous. Even though the problem having no simple and obvious solution, I had a great experience in the 3 store Dalston. Anisa, Oumar and the guys puzzled to help figure out the best and easiest solution and went above and beyond to make it as simple as possible for me. I really appreciate the people working in there!
3 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
We appreciate you highlighting this. The Dalston crew always bring their best, and it’s great to hear they helped you find a workable solution. 🤗 -Ayesha
The service was exceptionally helpful…
The service was exceptionally helpful and nayeem was very welcoming and friendly.
1 avril 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
We appreciate your feedback, Dwayne. It’s wonderful to know Nayeem’s friendly approach and assistance made a difference during your visit. -Shivam
I had an amazing quick change of my mobile plan
I had an amazing quick change plan with Nayeem and he was very professional and efficient.
30 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hello, Sarah! We’re thrilled to hear Nayeem made the whole process smooth and handled everything with such care. It’s wonderful to know his support left you feeling confident. 🥰 -Prabhjeet
I went into the 3 store in Dalston…
I went into the 3 store in Dalston Cross to get help with pairing my Galaxy watch ultra. The store manager help me to pair my watch. He was friendly and helpful and got my watch set up in no time. I would recommend visiting the store. The staff are also friendly
30 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Thank you, Delroy! We’re delighted to hear that the team at our Dalston Cross store was able to help you pair your Galaxy Watch Ultra quickly and smoothly. It’s wonderful to know the store manager and staff made the experience friendly and helpful—we really appreciate your recommendation. -Shivam
I had a problem with my phone using…
I had a problem with my phone using Internet service. I visited Dalston branch and customer advisor Nayeem solved my problem. Very helpful staff. Good customer service.
26 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Thank you for taking a moment to share this, Memunatu. We’re really pleased to hear that Nayeem was able to sort things out for you during your visit to our Dalston store. It’s great to know our team made the experience smooth and straightforward for you. -Afaq
My contract run out couple days ago
My contract run out couple days ago, i was greeted by Oumar and served by Anisa. Both very professional and polite.
25 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Amazing! It’s uplifting to hear that Oumar and Anisa made your visit feel seamless with their attentive and courteous approach. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Gloria from the Dalston store was…
Gloria from the Dalston store was excellent! Thank you very much!
16 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hey Rotundu, it’s fantastic to hear that Gloria made your visit to our Dalston store so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
I came into Dalston store for some…
I came into Dalston store for some questions and met Rana, He helped me upgrade to a new phone, helped me transfer all my data and also helped me with a two tablet deal for £20 that I will give to my partner, Wonderful service 5/5
14 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
It’s wonderful to hear Rana at our Dalston store made your experience smooth. His clear guidance and care helped you find the ideal upgrade and deal. -Suhaas
Nayeem is friendly and precise in his…
Nayeem is friendly and precise in his advice and explanation about the functionsof phones. He really gives different options for purchasing a phone. I rate his service 10/10.
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Love hearing this, Said 💫 We’re delighted that Nayeem made your visit smooth and helped you explore the options that suited you best. That incredible 10/10 shout‑out isn’t just a pat on the back for us 😍 it inspires us to keep improving and delivering even better experiences every day. -Arvind
I am a 25 year loyal customer with…
I am a 25 year loyal customer with three, I went to Dalston store and Rana helped me get a new Home Broadband and helped me set it up, I stay with Three because of service like Rana gives, I hope management sees this and recognises him from Dalston store.
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
We’re honored by your continued trust in Rana’s expertise, turning Broadband onboarding into a moment of excellence for you, Grace. The trust you’ve placed in us through the years is our greatest achievement, and we’re delighted to know that every visit leaves you feeling valued. It’s always a pleasure serving you at our Dalston store. Happy surfing! -Ashifa
Great experience in Dalston
Great experience in Dalston, Anisa was very friendly and explained everything in detail and answered all the questions I had, thank you 🙏
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Thank you, Zahid. We’re delighted to hear that your visit to our Dalston store left you feeling well looked after. It’s great to know Anisa provided clear guidance and made the experience welcoming. -Prabhjeet
I went to shop as my phone was not…
I went to shop as my phone was not working, my phone was not working anymore so Nayeem gave me good deal and manager helped me set up my new phone.
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hi Dervis,
It’s wonderful to hear how Nayeem made your visit so seamless. We’re glad he helped you feel comfortable and supported. Your feedback truly means a lot to us! 🥰 -Kashish
My phone was not working
My phone was not working, screen whent black, Uju and the manager really helped me, they helped me with a nrw phone and recovering all my old information, very goos people in the store, thank you
27 février 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hi Catherine, thanks for reaching out. It was a joy that Uju and the store lead offered such a brilliant experience by fixing your hardware concerns and making sure your data was safely transferred to your latest device. -Kishan
I came to upgrade my number and Nayeem…
I came to upgrade my number and Nayeem gave me very good deal & service. Thanks
26 février 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hello Mohamed, thank you for your lovely review! We’re glad Nayeem made your experience remarkable and helped you secure a good deal. -Suhaas
Thank you Amz fix the problem of long…
Thank you Amz fix the problem of long time in 10 min
23 février 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Awesome, we're delighted Amz could help. Thanks for the fantastic review :) -Scott
I an a long time customer with Three
I an a long time customer with Three, I recently been having lots of Virus in my phone, Rana helped me get Rid of all of them. Wonderful store.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Dalston
Hey Marilyn, that’s marvelous! A big shoutout to Rana for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
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