I had such a lovely experience with Hannah at Three! She was so helpful and knowledgeable when giving me information about different phones and made choosing a new phone so easy. She was absolutely lo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 18 The Loreburne Shopping Centre, DG1 2BD Dumfries, North, GB
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Lisez les avis des autres
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Voir plus
L'entreprise a répondu
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
L'entreprise a répondu
Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Dumfries
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Royaume-Uni
- 01387270871
4,9
Excellent
82 avis
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Les gens ont aussi consulté
The staff were amazing and so helpful
The staff were amazing and so helpful
20 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Thank you, Wullie! We're glad our team made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
I had such a lovely experience with hannah!
I had such a lovely experience with Hannah at Three! She was so helpful and knowledgeable when giving me information about different phones and made choosing a new phone so easy. She was absolutely lovely, really friendly and patient, and took the time to help me find the right one. Thank you, Hannah, for making the whole experience so great! 😊
15 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Paige, thank you for the wonderful feedback. We're delighted to hear that Hannah at the store provided outstanding assistance, helping you explore device options and make the right choice with a calm and friendly approach, creating a smooth and stress free experience throughout. 😊
- Three Social Media Team
Great service nick also helped setup my…
Great service nick also helped setup my new phone
6 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hey Helen, we're glad nick guided you clearly and made your device setup seamless. Thank you for taking the time to leave this 5 star review. 😊 - Three Social Media Team
The best service!
20 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hey there, we're glad to hear our team provided such a positive experience and left such a great impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Nick was very helpful offering us new…
Nick was very helpful offering us new packages
17 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Ruth, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Nick. - Three Social Media Team
The staff was very friendly and…
The staff was very friendly and helpful. They help me throughout the process
8 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hello there, thank you for sharing your experience. We’re pleased our team could guide you through the process and make it easier. - Three Social Media Team
Great service quick fix of my device…
Great service quick fix of my device thanks to nick
5 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
We're so glad to hear Nick worked his magic, Karl:) Thanks for a great review 🥰 — Three Social Media Team
The patience of the staff and the…
The patience of the staff and the professional manner, not to mention the technical expertise. I am very happy indeed.
3 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Betty! We love hearing that you had a great experience with us. Our team is always here for you. 🥰😊 — Three Social Media Team
Excellent experience.
20 août 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Folasade, we’re pleased to know your time with us left a positive impression. — Three Social Media Team
Great place
The staff are really good and know exactly what they are talking about. The helped me so much. Very friendly and knowledgeable.
17 août 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Jacqueline, we appreciate your feedback. It’s great to know the staff provided clear guidance and were able to help you so much during your visit.
– Three Social Media Team
Absolutely fantastic experience
Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and made the whole experience so easy and enjoyable. Outstanding customer service from start to finish. I couldn’t have asked for better service. Thank you, Kristen! ⭐⭐⭐⭐⭐
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi there, thank you for sharing this amazing 5⭐ review! We’re delighted Kristen at the Dumfries store went above and beyond to help and made everything feel effortless.
– Three Social Media Team
Ben was great.
13 août 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Love this, Mark 💫 It's brilliant to see Ben recognised in this way. Wishing you lovely moments ahead 🌟
- Three Social Media Team
Kristen was wonderfull helped me so…
Kristen was wonderfull helped me so much.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Dave, we’re glad Kristen was able to help and made everything feel easy for you. - Three Social Media Team
Satisfied customer
Friendly, prompt, efficient service. And better price offered too. Problem sorted.
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Thank you so much for your feedback, Hilda. We’re glad to hear the team helped resolve everything quickly and found a suitable offer for you. – Three Social Media Team
Dumfries 3
Had excellent customer service in Dumfries from Nick. Sorted our problem with phone quickly. Very friendly and chatty. Would recommend to anyone.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Andrew 😊
Thank you for the great feedback and the stars!
We’re happy Nick fixed your phone fast and kept things cheerful.
We truly appreciate you recommending us.
— Three Social Media Team
Second time in two years with Benjamin…
Second time in two years with Benjamin and again his patience and knowledge getting our upgrade Benjamin made it so easy to go through the process and explained it very well a true credit to your establishment.
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Annette 😊
So heartwarming to hear how Benjamin supported you with such care.
We’re delighted he made the upgrade smooth and stress-free.
Your kind words truly mean a lot to us.
— Three Social Media Team
Nick helped me to get some apps put on…
Nick helped me to get some apps put on my phone
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Kenneth, thank you for the 5⭐ review. We're thrilled to hear that Nick made your experience seamless.-Three Social Media Team
Excellent service from Kristen
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hey Frances, that’s brilliant! Kristen really made your day, and we couldn’t be happier. Thank you for this amazing 5⭐ review! -Neha
Kristen and Nick were amazing
Kristen and Nick were amazing. They really helped us find the right deal. Which was an amazing deal by the way.
Same as the last time I upgraded and hopefully they still work here in 2 years so I can upgrade with them again.
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Dumfries
Hi Robert, it is fantastic to hear that Kristen and Nick looked after you so well and secured another amazing deal for your upgrade. We love knowing you have such consistent support here, and they will certainly look forward to helping you out again when the time comes! -Kishan
Réponse de Three UK - 3Store Dumfries
Thank you for your kind words, Caitlin! We’re happy our team provided such smooth and friendly support. ✨ -Veronica
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