Absolutely amazing service. Popped in with a question and got a full review with Siaysha who was so helpful and patient and even ended up saving me money. Something I normally dread was turned into su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement13 Cameron Walk, Metro Centre, NE11 9YR Gateshead, North, GB
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Lisez les avis des autres
⭐⭐⭐⭐⭐ Absolutely fantastic customer service from Siaysha from start to finish. I’m currently upgrading my contract with Three, and the member of staff who helped me was brilliant throughout t... Voir plus
L'entreprise a répondu
Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... Voir plus
L'entreprise a répondu
Siaysha served me today and was great experience it was updating my phone. She explained everything clearly including price, warranty and any extras she’s offered. Once I was set up Siaysha phoned cus... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Gateshead Metro Centre
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, Royaume-Uni
- 01914608825
4,9
Excellent
202 avis
Demande des avis aux clients
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Fahim fantastic service
Fahim fantastic service. 2 minutes and we had what weve been looking for. Definitely recommend.
14 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
That is incredibly fast, Paul! 😊 We are so glad Fahim could help you find exactly what you needed in just two minutes. Thanks for the recommendation! — Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you for sharing this lovely review, Dave! 🌟 It’s wonderful to hear that Emmanuel made such a positive impact on you.-Three Social Media Team
Spoke to emmanuel
Spoke to emmanuel. He was very friendly and accomodating. Amazing customer service.
14 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Wow, Rachel! Your review is next level awesome! 🎉 Huge shout out to Emmanuel for making it unforgettable. 😉 — Three Social Media Team
I was served by the wonderful Siaysha…
I was served by the wonderful Siaysha on 08th August 2026. She was polite and customer-focused, appeared genuinely interested in my personal needs rather than trying to "up sell". The store itself had a friendly atmosphere, and it was clear all the sales associates work well together. Thanks Siaysha.
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you for the brilliant 5⭐ feedback! We’re delighted to hear that Siaysha listened to your needs and offered genuine support without any pressure. It’s great to know the store atmosphere added to your experience.
— Three Social Media Team
Always perfect!!!
11 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Aneta. Thank you so much for the fantastic feedback. We are absolutely thrilled to hear that your experience with us is always perfect, and we appreciate you taking the time to share your support.— Three Social Media Team
Came in to upgrade sim and go away…
Came in to upgrade sim and go away happy. Told what was available for me and happy with the choices.. good service from staff as always
10 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Valerie. Thank you for visiting us to sort out your plan. We are delighted that you enjoyed your store visit and left happy with the options chosen.— Three Social Media Team
Jake was very helpful and polite
9 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Scott, we're really glad to hear Jake made such a positive impact. Thank you for the feedback. 😊
-Three Social Media Team.
Emmanuel prvided a first class service
Emmanuel prvided a first class service. Thank you do much.
9 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Peter, we're really glad to hear Emmanuel made such a positive impact. Thank you for the feedback. 😊
-Three Social Media Team.
Siaysha helped me upgrade today
Siaysha helped me upgrade today. Very helpful and friendly.
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Holly, thank you for sharing your experience. We are glad to hear that Siaysha looked after you so well and made your renewal process smooth and pleasant today.— Three Social Media Team
Terry was great and offered great deals.
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Abdul, we’re really glad to hear Terry made a positive impact and helped you secure excellent deals. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Really helpful staff esp Emmanuel…
Really helpful staff esp Emmanuel advised us what bundles would suit our needs. Would advise anyone to go to the 3 shop in the metro centre
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Gary, it’s great to hear Emmanuel offered thoughtful support and helped you find options that suited your needs. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Three Gateshead Metro Centre
Quick and easy, great advice from Terry at the Gateshead metro centre shop.
8 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hello Norman, it's great to hear everything went smoothly at our Gateshead Metrocentre store with Terry’s help. – Three Social Media Team
Jake was great
Jake was great. Sorted out all of my issues efficiently and was very helpful indeed. We need more people like Jake. Thankyou
7 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Ann, thanks for sharing your feedback. We’re pleased to hear how Jake supported you with your queries and helped make your experience a positive one. We appreciate you taking the time to recognise the care and support provided — Three Social Media Team
Fahim was very helpful and helped…
Fahim was very helpful and helped resolved my problem, he was very charming and nice will be back
6 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Joan, thank you for the wonderful 5⭐ review. We’re thrilled to hear that Fahim made everything so smooth and welcoming.
Three Social Media Team
Three sim only plans sorted by Business…
Three sim only plans sorted by Business Specialist resulted in monthly savings. Happy with service provided
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Amazing! We're delighted to hear that our team sorted out your SIM-only plans and helped you secure some monthly savings. Enjoy your new savings and plans! 🥰 - Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Awesome, Kate! That’s what we like to hear. Thank you so much for your kind words! 🙌 – Three Social Media Team
Bought a phone from 3 today and…
Bought a phone from 3 today and received the best ever advice from Terry, he even set the new phone up for us. Brilliant service and will definitely go back to 3 for phones. Thanks again Terry.
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Your shout-out is WOW 🎯 John. We're delighted Terry's advice hit the mark, and having your new phone ready to go made all the difference. It means a lot to know we'll be your choice again 💜
- Three Social Media Team
Excellent value and Nasim is a star 🌟
Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no bounds and he explained everything carefully without coming across as condescending. I walked away with a new excellent valued sim deal and will be returning in the future for my mobile service.
4 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you so much, Johnny. We’re delighted to hear how smoothly everything went and even more pleased that Nasim made such a positive impact on your visit. He has a gift for making people feel at ease, and your kind words will mean a lot to him. Enjoy your new SIM deal, and we look forward to welcoming you back whenever you need us again.
Great experience and Terry was…
Great experience and Terry was extremely helpful
4 août 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi there, thanks for the fantastic 5⭐ review. It’s wonderful to know Terry provided strong guidance and made everything straightforward for you. Your feedback means a lot.
— Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Margaret, it’s lovely to know Siaysha made a positive impression with their approach. We’re glad to hear your feedback. — Three Social Media Team
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