I've been in many times to three and always met with the happiest bunch who go beyond to help with issues, contracts and sorting whatever I've needed!! Huge thank you to Jasmine to has helped me every... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 19 Waterside Shopping Centre, LN2 1DH Lincoln, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really helpful assistant with excellent solution for me.bought a Google pixel 11 phone completed phone contract ,number transfer everything very quickly. Very smooth transaction, now to wait for deliv... Voir plus
L'entreprise a répondu
Very friendly helpful staff,Jasmine was very good at explaining and talking us through options available to us. You wouldn't get this level of service on line. Face to face is so much better and ea... Voir plus
L'entreprise a répondu
Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not onl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Lincoln
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 19 Waterside Shopping Centre, LN2 1DH, Lincoln, Midlands, Royaume-Uni
- 01522542340
4,8
Excellent
80 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Harvey was brilliant
Harvey was brilliant. My friend is blind and needs a phone with large text and easy to use. He transferred the data for her, showed her how to use. He was so helpful, excellent service. Thank you
17 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi there 🎯 We're glad Harvey provided such expert care to handle the data transfer and explain the device features clearly. Knowing our team delivered such highly thoughtful and capable support means the world 💙 -Arvind
I came into the store to pay a bill and…
I came into the store to pay a bill and was served by Reece swiftly and politely. I also brought up an issue with viruses on my phone, and Reece was kind enough to download an anti virus software on my phone with my consent. I really appreciated the help.
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thank you for your lovely feedback, Barry! We’re delighted that Reece made your visit smooth and helpful from start to finish. 🌟 -Veronica
Went to the Three store in Lincoln.Drew…
Went to the Three store in Lincoln.Drew helped me set up my new phone and was very polite. Would recommend highly an overall pleasent experience.
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Margaret. Thank you for sharing your experience. We are glad to hear that Drew at our Lincoln branch looked after you so well, helping you get your new phone set up while providing such polite and professional support. -Shivam
Without doubt Lincoln store saved me as…
Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not only did I change my mind about leaving but we changed all my family across to three from O2… great customer service - well done Lincoln team.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hello Sally, we appreciate you taking the time to share your positive experience following your visit to our Lincoln branch. It is wonderful to hear that Drew and Scott provided such excellent support and advice to help move your family over to our network. -Kishan
Had a great time today in the Three…
Had a great time today in the Three store in Lincoln. My phone had a lot of viruses on it and Drew helped get the phone working normally again. Fantastic service!
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi there 👋 Thanks for sharing your experience. Drew used stellar expertise to clear those phone issues and restore everything to normal with supreme success. Wishing you a wonderful day ☺️ -Arvind
James helped me with some setting so my…
James helped me with some setting so my phone that really annoyed me, easy as anything.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hi Averil,
So glad to hear James was able to sort those settings for you so easily ⭐ He’ll be delighted to see your feedback. -Ayesha
Went into store after having app issues…
Went into store after having app issues & they were able to stop the ads from cleaning. Really happy with their help.
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That’s wonderful, Richard 🎉 We're delighted our team used their prompt care to resolve your phone's application issues smoothly. Enjoy your glitch-free device 📱 ✨ -Arvind
Jasmine made everything clear & simple…
Jasmine made everything clear & simple for me to understand.
There was no 'hard sell'.
Very open & friendly.
Thanks for a great service
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hey Janice! We’re delighted that Jasmine gave you excellent support throughout the whole process. Your feedback means a lot to us. 😊 -Prabhjeet
Excellent customer service
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Laura, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Always helpful when I need it
Always helpful when I need it. Reece was able to give me advice.
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thanks so much, Paula. It’s great to hear Reece was there for you and offered the right advice when you needed it. -Ayesha
Really good experience in store with…
Really good experience in store with Scott. Always there when I need support.
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Wow, Helder! 🌟 Scott’s amazing service truly stands out, and we’re thrilled to hear you had such an incredible experience. ☺️ Thank you so much for the 5⭐ review! -Ayesha
Excellent customer service
Excellent customer service, jasmine was really helpful
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That’s fabulous, Wayne! We’re delighted to hear that Jasmine provided outstanding support and made your experience seamless. -Neha
James was lovely and sorted my…
James was lovely and sorted my problems, even put a screen protector on the phone for me!
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Nothing makes us happier than fixing what truly matters and bringing smiles along the way, Valerie. James did that flawlessly and the screen protection was the perfect finishing touch to an already exceptional visit. -Ashifa
Rang 3 today and spoke to jasmine
Rang 3 today and spoke to jasmine. Absolutely brilliant experience, I'd managed to delete all my contacts from old phone which deleted them on new phone. Jasmine talked me through how to recover them. I can't thank her enough. Amazing
22 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thank you for sharing your experience! We’re thrilled Jasmine could guide you through and make things easier. -Suhaas
Harvey in 3 was very helpful
Harvey in 3 was very helpful. He helped me with app support & even showed me how to use the odeon app.
18 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Hey, Julie! We’re delighted to hear that Harvey was able to provide such helpful support, not only with the app but also by guiding you through the Odeon app. Thank you for your kind words! ☺️ -Prabhjeet
I was able to get help with a app…
I was able to get help with a app problem & advice on how to contact people via whatsapp. James & Harvey were very helpful.
13 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Boom 💥 It’s brilliant that James and Harvey provided such top-tier support for your app and messaging queries. Here’s to many more smooth experiences ahead, Atanaska 🚀 -Arvind
Paul & Harvey were very helpful in…
Paul & Harvey were very helpful in store. Any issues with my new S26 I was able to get their help & they fixed my problems. Thank you for your help 3 store.
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That’s brilliant, Elsbeth! We’re so happy to know you received the best help from Paul & Harvey. We’re always excited and happy to help our customers. Thank you so much for the 5 ⭐ review! -Kashish
Lovely customer service
Scott was lovely. Made me laugh a lot.and he was extremely helpful.
10 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Appreciate this, Ada. Scott’s energy is unmatched, and it’s great to hear he made your visit fun and super easy. 🥳 -Ayesha
Drew provided great service in store…
Drew provided great service in store today helped me fix my connection on my phone by giving me a replacement SIM card. A true asset to the store.
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
That’s fantastic to hear, Louise! 🌟 We’re so glad to know Drew made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Great service Jasmine 👍
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Lincoln
Thanks so much, David. We’re thrilled to hear Jasmine made your experience a great one. Really appreciate you sharing this with us. -Manavata
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.