It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point... Voir plus
L'entreprise a répondu
I’ve been a 3 customer for 23 years and renewed my iphone and contract again for another 2 years, great service as usual from Ian who has been here in my local store every time I’ve visited in all tho... Voir plus
L'entreprise a répondu
Brilliant service from ian, always very helpful and thinks of the customer all the time.
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Mansfield
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, Royaume-Uni
- 01623658551
4,8
Excellent
69 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant service from ian
Brilliant service from ian, always very helpful and thinks of the customer all the time.
7 août 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hi Sean, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Ian. - Three Social Media Team
I have been with 3 for many years now…
I have been with 3 for many years now and have always been seen by Ian, he is fantastic at getting me a great deal. Thank you.
7 août 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thanks for this fantastic review, Angel! We’re thrilled to hear Ian provided excellent support and helped you get the best deal.
– Three Social Media Team.
Excellent service
Dominic helped me to find the right phone, at the right price for me. Very quick service. Explained everything at each stage of the process. Helped me to transfer my phone content to my new phone.
25 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hi Carol, we’re so pleased to hear Dominic provided quick, professional support and made the whole process smooth for you. Thank you for taking the time to leave this fantastic 5⭐ review.
– Three Social Media Team
From the moment I walked into store I…
From the moment I walked into store I felt so welcomed,amazing customer service from all the staff especially Dom who helped me find the perfect deals that suited for my lifestyle.
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hi Courtney, it’s wonderful to know your visit was positive and handled with care. Our staff and Dom will be delighted to hear their efforts were appreciated. Thank you so much for the 5⭐ review! – Three Social Media Team
Brilliant service
Brilliant service, ian was very friendly and helpful thanks
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hi Eva, we are delighted to hear how welcoming and attentive Ian was when assisting you, and we appreciate you taking a moment to share this with us! — Three Social Media Team
Everyone in store is fantastic and…
Everyone in store is fantastic and helped me out greatly.
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hi Zena, thanks for the glowing 5⭐ love. We are happy to hear that our team at the store delivered outstanding guidance and made your visit warm and hassle free.
_-Three Social Media Team
Réponse de Three UK - 3Store Mansfield
Hey Martyn, that’s fabulous! We’re so glad Ian provided such outstanding support. Thank you for the lovely 5⭐ review! – Three Social Media Team
Came into the store to get honour V6…
Came into the store to get honour V6 Ian was great from start to end was able to get a great deal. 2nd contract I have now got through Ian.
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thanks for the amazing feedback, Jamie! 🌟 We’re glad to know that Ian made such a positive impact and helped you secure another excellent offer. – Three Social Media Team
The problem was resolved after contact…
The problem was resolved after contact with customer services and brilliant support from Three staff by Paula n chistino
25 juin 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thank you, Neil. We’re really pleased to hear that everything was sorted smoothly and that Paula and Christino were able to guide you with such care. 😇 - Three Social Media Team
Ian the member of staff who assist me…
Ian the member of staff who assist me was very good and helped me sort out the contracts I wanted. He also sorted out my PAC codes so I could keep all my numbers
Very happy
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
That’s brilliant, Nathan 🌟 we are pleased to hear that Ian provided such expert care to align your agreements and handle the number porting smoothly. Wishing you plenty of smiles ahead 🌸 -Arvind
Friendly
Friendly, experienced, helpful and made process much easier than if the conversation was on phone or chat messages
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thank you for your review, Maisie! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Everyone should move to three
Was very helpful and big thank you for mat helping me set up a business account up with three and pricing around amazing worth every penny I would recommend anyone to go leave any other network and move to three because unlike EE and O2 ripping you of three actually looks after there customer and the customers pocket and always works there prices around what best for you
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Great to hear, Kyle, that Mat provided such helpful support in setting up your business account and tailored the pricing to suit you—fantastic experience all around! -Shivam
The staff were all very friendly and…
The staff were all very friendly and extremely helpful. Will definitely be returning
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thank you for the amazing review, Emma! We’re so pleased you had a fabulous experience with our team. 😊 -Veronica
Réponse de Three UK - 3Store Mansfield
We really appreciate you sharing this, Christopher. Delighted to hear Ian and the gang continue to give you a great experience. -Shivam
Great experience
Great experience. Mat was extremely knowledgeable and very helpful.
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hey Jessica! That’s amazing to hear! Kudos to Mat for making the experience extraordinary. Thank you for your kind words! -Ashifa
Customrr advisor
Customrr advisor, Paula, was first class and a credit to the company.
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hey John, we love hearing this! Paula will be thrilled knowing the care provided turned your visit into something special and brought in a glowing 5 ⭐. -Ashifa
Brilliant sorted out my wain in minutes…
Brilliant sorted out my esim in minutes unlike the online help desk 😂
Trust me always use the store !!!!
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Wow, Jonathan, what a fantastic 5 star review! It’s wonderful to hear how well the team supported you. We’re delighted everything was sorted so quickly 😊 -Samad
Absolutely brilliant service always do…
Absolutely brilliant service always do the best for you don't push you onto phones what are not for you and explain everything fantastic staff
21 avril 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hey Josie, thank you for the 5⭐ review! We're thrilled to know our team made your experience seamless. -Maryalex
Dom the customer service advisor
Dom the customer service advisor that i dealt with has sold me my last 3 phones. Very friendly and knowledgeable guy. Made the whole to upgrade process super easy
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Thank you for sharing this with us, Lewis. It’s great to hear how consistently Dom has supported you and made the upgrade process straightforward. -Afaq
Helpful
The staff and service is really helpful and informative, Paula who helped us was really friendly.
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store Mansfield
Hey Hannah, we’re so glad Paula and the team could support you and make your experience positive. Thank you for sharing your lovely feedback 😊 -Maryalex
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.