The guy who served me was fab sorted out my whole account which has been difficult trying to do on the phone their customer service is useless. He was totally opposite and got the job done thank you s... Voir plus
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Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... Voir plus
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Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
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Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally imp... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store St Albans
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 39 The Maltings, AL1 3HL, St Albans, London, Royaume-Uni
- 01727866641
4,9
Excellent
99 avis
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Aisha was very helpful in solving my…
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
24 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hey Sherry, this is lovely to read. We’re happy Aisha resolved your problem and reduced your monthly payment. 😇💙 -Ayesha
Aisha was absolutely lovely
Aisha was absolutely lovely, really great experience!
22 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hey Michaela! 🎊 That’s amazing to hear! Big kudos to Aisha for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Yaz and Carlo helpful efficient and…
Yaz and Carlo helpful efficient and informative
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Raphaelle, we’re glad Yaz and Carlo could provide clear guidance and support throughout your experience. -Kishan
A great experience in store today…
A great experience in store today picking up a 5g hub, Muman was so knowledgeable about the network and device, great asset to the store.
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
That’s a brilliant shoutout Krishna 😊 Wonderful to know Muman shared such clear guidance on the device and network, making your 5G hub experience a smooth one. Appreciate you taking the time to highlight this ❤️ -Arvind
Really good experience today
Really good experience today. Yaz helped me find the best deals for my needs. Very friendly team.
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Becky, great to hear you had a good experience — it’s lovely to know Yaz helped you find options that suited your needs, and that the team made you feel welcome. -Shivam
Good choice for me
Good choice for me
Customer Service is very reliable and kind specially at Tree store St Albans
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Fatima, your feedback is truly appreciated. It’s wonderful to know the St Albans team made you feel supported and confident in your choice. -Manavata
Terrific service from Muman and Waqar
Terrific service from Muman and Waqar, had an issue with my bill, and they helped me amazingly
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi there, thank you for sharing this. We’re really pleased to hear Muman and Waqar were able to step in, sort out the billing concern, and make things feel much easier for you. We truly appreciate you taking the time to let us know 😊 -Samad
The customer service rep was very…
The customer service rep was very attentive and really helped me. I was able to get exactly what I wanted done.
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Wow, we absolutely love hearing this, Tamilore! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Carlo and Waqar were really good and…
Carlo and Waqar were really good and really professional helped me to get everything I needed done.
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you for sharing this lovely comment, Mohammad! We're thrilled to hear that Carlo and Waqar provided such great support and ensured everything was handled so smoothly. -Afaq
Process was simple and quick to update…
Process was simple and quick to update my phone.
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hey Lucy, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that your visit was exceptional. -Ashifa
I came in for a WiFi setup and got…
I came in for a WiFi setup and got great help from taz in the store and it was a pleasant experience
4 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you for sharing this feedback, Dharmik! We’re glad your time with us was both smooth and enjoyable. 🌟 -Veronica
excellent customr service
I’ve received excellent customer service from Carlo today. Highly recommend
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Wow, Sophia! 🎉 It’s wonderful to hear that Carlo made your experience seamless. It’s great to know you’d recommend us. -Neha
Came in to check my contract and ended…
Came in to check my contract and ended up taking a phone after getting a great offer from Yaz and Carlo.
28 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Gazi! It’s great that Yaz and Carlo found you a perfect deal. We hope you love your new device. -Suhaas
Staff member(Heyder) with…
Staff member(Heyder) with professionalism and honesty. Clear communication and a smooth process made it a great experience working with him. Thanks a lot!
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Inam, your message means a lot. Wonderful to hear Heyder delivered such trustworthy, smooth assistance and left you with a strong experience. -Manavata
Réponse de Three UK - 3Store St Albans
That’s what we love to hear, our service hitting a full 10/10! Thanks for the 5⭐ rating, Jason 😀🥰 -Ayesha
Réponse de Three UK - 3Store St Albans
Hi Dillen, we really appreciate your message. Great to know the staff looked after you so well ⭐️ -Ayesha
Carlo and yas very good customer service
Carlo and yas very good customer service
24 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you for sharing your thoughts, Tutu. It’s great to hear that Carlo and Yas made your experience a positive one. -Afaq
Can't fault the service
Can't fault the service. I upgraded my mobile broadband router deal and then was able to get a bundle deal for a new SIM only deal which is much better than what I have been paying. Nice and smooth to set everything up and the person I dealt with was 10/10
24 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Josh, we really appreciate you sharing this. A seamless setup and outstanding service are exactly what we aim for, and it’s great to know we delivered that for you. -Manavata
Excellent Customer service
Haydar gave me excellent customer service today in the St Albans store.
He took time to listen and understand my budget and gave me a deal that I was comfortable with. He took time to go through the Ts&Cs and phone set up.
Also offered me extras to keep my new device protected- which is very important.
I also observed that he a trainee-Aisha who he took through tasks in a very calm manner.
All in all, I am very happy with my new device and gadgets purchased today
12 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Yemisi, we really appreciate your review. It’s great to hear Haydar offered such excellent service, explained everything carefully, and helped you find a deal that suited you. We’re glad Aisha received calm and supportive guidance as well. Enjoy your new device and accessories. 🤗 -Ayesha
Lovely in store experience
Both the boys in store were lovely and helped me out with my broadband after the one I got online wasn't working, they set up a new one and made sure it was working before I left.
9 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Yay, Lorraine 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re delighted to hear our colleagues provided such supportive service while getting everything set up on your new broadband. Enjoy every moment with your new device 😊 -Neha
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