The guy who served me was fab sorted out my whole account which has been difficult trying to do on the phone their customer service is useless. He was totally opposite and got the job done thank you s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... Voir plus
L'entreprise a répondu
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
L'entreprise a répondu
Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally imp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store St Albans
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 39 The Maltings, AL1 3HL, St Albans, London, Royaume-Uni
- 01727866641
4,9
Excellent
99 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a really good experience with Yaz
Had a really good experience with Yaz - he explained everything very clearly
6 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you so much for sharing this lovely feedback, Vicki! We're delighted to hear that you had such a positive experience with Yaz. -Afaq
Yaz from the St Albans branch was extremely helpful and personable!
Yaz from the St Albans branch was extremely helpful in helping us make our decisions for new contract - very helpful and friendly. Fantastic customer service.
6 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you for sharing your experience, James. We’re delighted that Yaz at our St Albans branch, with clear explanations and a helpful approach, made you happy with your new contract. -Neha
Great Experience in Three St Albans
Muman and his boss were amazing! They’re so helpful finding the best deal for us, go above and beyond in everything and are so patient explaining the process!
3 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Rois, thanks for taking the time to share this. We’re pleased Muman and the store manager at our St Albans store took great care of you, guided you through the options, and made everything easy to follow. We appreciate the kind words. -Kishan
Muman and Carlo were fanatsic
Muman and Carlo were fanatsic, they helped me setup my WiFi. Super nice staff.
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
That’s brilliant feedback, Dolores. We’re glad Mumana and Carlo could give you such great support and make the setup smooth. It’s always encouraging to hear when our team leaves a lasting impression. Thanks for sharing your experience with us. -Shivam
Mumam Three Store was absolutely FANTASTIC.
Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally impressive, I trusted him to sign me up with a new 2 year contract. I wish there were more outstanding customer facing, really caring, knowledgeable genuine people like Muman
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Annette, thank you for sharing. We’re delighted Muman’s expertise and care turned a challenging situation into a positive outcome. Your recognition means a lot. -Suhaas
Réponse de Three UK - 3Store St Albans
Hi Paula, thanks for the fantastic feedback! It’s great to hear you had such an amazing and friendly experience with us :) -Ayesha
amazing service
I went into the store today and Carlos and Muman were so helpful. They answered all my questions patiently and they were so friendly. 5 stars aren’t enough for the service I received
13 mars 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Francisca, we appreciate your kind words. It’s wonderful to know Carlos and Muman’s patience and friendliness made your experience so positive. Your feedback truly motivates us. -Suhaas
Very helpful and efficient staff
Yaz and his colleagues were very helpful with my query, gave me very useful advice and clear options. Once I’d decided what option I wanted the whole transaction was completed within 10 minutes.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Thank you for sharing the feedback, Claire. It’s great to hear that Yaz and the team provided clear guidance and ensured everything was handled smoothly. -Afaq
Réponse de Three UK - 3Store St Albans
Amazing, Paul! We're glad to hear that Muman provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Very helpful and honest and didn’t…
Very helpful and honest and didn’t waste anytime atall
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Fahim, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Good experience
Good experience, nice and friendly staff. Received new phone in timile manner
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
What an amazing 5⭐ rating, Eliza! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! -Ayesha
Haydar was incredibly helpful and thorough, explaining everything and I'm very happy with my new phone. Thank you for your help Haydar! .
Haydar was incredibly helpful and explained
20 février 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Polly, we really appreciate your lovely review. It’s wonderful to know Haydar guided you so confidently and ensured everything was set up perfectly. Your satisfaction means a lot to us. -Manavata
A very efficient and friendly service
7 février 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hey Rosalyn, fantastic to hear the service was quick, smooth, and welcoming 😊 -Veronica
Customer service was super supportive…
Customer service was super supportive and helped me get a best deal that works best for me
6 février 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Great to hear that our team supported you so well and helped you find an option perfectly suited to your needs. Your feedback truly means a lot to us. -Afaq
Loved the service.
6 février 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi Keerthana, your kind words mean a lot to us. We’re glad you had a great experience and we appreciate you sharing your feedback. -Suhaas
Hayder was brilliant and explained…
Hayder was brilliant and explained everything so I understood what was needed
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Caz, we couldn’t ask for more! 🌟 Hayder’s dedication turned service into lasting joy. Thank you for letting us be part of your wonderful experience ☺️ -Ashifa
A great service by Three Mobile St…
A great service by Three Mobile St Albans. Very friendly and helpful! Highly recommended !
9 janvier 2026
Avis spontané
Réponse de Three UK - 3Store St Albans
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Réponse de Three UK - 3Store St Albans
It’s a pleasure to know you left our team feeling happy, Haki! 🎉 We’re proud to be a friendly bunch, and it’s great to hear you had a welcoming experience with us, thank you for the fantastic 5 ⭐ rating! -Kishan
Amazing service👌🏾
14 décembre 2025
Avis spontané
Réponse de Three UK - 3Store St Albans
Hi, Thabiso. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet
Réponse de Three UK - 3Store St Albans
Hey Saeed, this is what we love to hear! We’re so happy this is the service you received, so we’ll certainly be passing your feedback on. -John
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.