Lovely customer service by Tsion at three, went there for device upgrade and she helped us really well, provided all the necessary information and was really quick with all the formalities. Loved the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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Lisez les avis des autres
Great customer service by Tsion, she is lovely to talk to. She provided all the necessary information and was quick with finishing up the formalities. It was really sweet to be served by her.
L'entreprise a répondu
Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... Voir plus
L'entreprise a répondu
Kai and Esha were exceptional at customer service. I am so happy that they served me I was able to Lean a great deal about using my three service. Stratford Branch
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Stratford
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, Royaume-Uni
- 02085550132
4,9
Excellent
549 avis
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Very good,Moss was very supportive…
Very good,Moss was very supportive helping with the data plans and talking to us younger children whilst my mum was focused with the data.Saleem was also very supportive whilst helping and considerate
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Lauryn, thank you for sharing your feedback, we are glad that Moss and Saleem looked after your family so well by making sure everyone felt included while setting up the new data plans! Your appreciation means a lot to us. -Shivam
Samella and moss was very helpful' am…
Samella and moss was very helpful' am very grateful and appreciative thanks very much
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi there 🎯 Fantastic to know Samella and Moss provided such stellar guidance to keep you completely sorted. Sending you good vibes for what’s next 💫 -Arvind
I visited the 3 Network store to buy a…
I visited the 3 Network store to buy a SIM card, and I was very pleased with the service I received from Farjana. She was friendly, polite, and professional throughout the process. She explained everything clearly and made the experience smooth and easy. I'm very happy with her excellent customer service and would highly recommend her. Thank you, Farjana, for your help!
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey Mohammed, it’s good to know Farjana made everything clear and easy to follow, helping you get things sorted without any hassle. -Suhaas
I had a great experience at 3 Network
I had a great experience at 3 Network. The lady farjana
who assisted me was very polite, professional, and knowledgeable. She helped me a lot and made everything easy to understand. Her excellent customer service and experience were greatly appreciated. Thank you for the outstanding support!
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi, Rahat. We’re so pleased to hear how well Farjana supported you during your visit. It’s wonderful that her clear guidance, warm approach, and strong product knowledge made everything straightforward for you. 🥰 -Prabhjeet
Réponse de Three UK - 3Store Stratford
Hey Zakaria! 🎉 Awesome to hear! Huge shoutout to Moss and Saleem for making your experience excellent. Thank you for this amazing 5 ⭐ review. -Prabhjeet
Erica was great help
Erica was great help, top of the range. Employee of the monty
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey Dylan! We love hearing this. Erica brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Moss
Moss , good skills of communication, friendly nature,I appreciate his help.
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Thanks so much for sharing this, Shakeel. We’re really glad to hear that Moss made your experience such a positive one. His clear communication and warm approach truly stand out, and it’s great to know his support made a difference for you. 😊 -Prabhjeet
Moss was amazing and incredible an…
Moss was amazing and incredible an asset for the company.
Thank you moss!
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Your words are a real highlight ✨ Isaac, we’re overjoyed that Moss brought such a stellar and top-tier presence to your day. -Arvind
Réponse de Three UK - 3Store Stratford
Hi there, great to know Rutvik and Erica made such a positive impact and created an experience that left you feeling pleased. -Kishan
I was a ee customer but I came to check…
I was a ee customer but I came to check offers and met Kai and he went through the deals in detail and showed I was saving over 30/40 pounds by switching. I recommend Kai if anyone looking for good service and deal
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Thank you for your beautiful review, Revanth! 🌟 We’re so pleased that Kai has made your experience so positive. Thanks for taking the time to share the joy! 😊 -Neha
11/10 customer service
Oscar was amazing, gave brilliant advice, very knowledgable and helped our upgrade go smoothly and amazing as possible. Great customer service. Would recommend
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
That’s impressive 🎯 Tyrell, great to know Oscar’s expert guidance and capable support made your upgrade feel smooth and well handled, with service that stands strong enough to recommend ✨ -Arvind
Samiha was really helpful with my…
Samiha was really helpful with my broadband.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey Clovis! Thank you so much for ⭐⭐⭐⭐⭐ review about Samiha! Hope you have a wonderful day 🙂 — VodafoneThree Social Media Team
Réponse de Three UK - 3Store Stratford
Thank you for your wonderful feedback, Abdul! We’re so glad Kai provided such outstanding support. 🌟 - VodafoneThree Social Media Team
Kai has been helpful and got me a good…
Kai has been helpful and got me a good deal on my contract
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Thank you for your wonderful feedback, Aguka! We’re so glad Kai provided such outstanding support. 🌟 -Veronica
It is a great customer experience
It is a great customer experience. Mr Maksym is very humble and makes our experience with three great
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Harpreet,
That’s wonderful to hear ⭐ Maksym will be so pleased to know he helped make your experience such a great one. -Ayesha
Samella has been excellent she took her…
Samella has been excellent she took her time to help me get a new contract, and move my number
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
That’s wonderful, Anna 😊 We’re pleased Samella shared her prompt expertise to handle your contract and number move flawlessly. Enjoy every moment with your new plan ✨ -Arvind
Samella was so helpful and kind and the…
Samella was so helpful and kind and the best person I could have hoped for with changing my plan and cancelling my contracting and starting a new one. She went the extra step to create perfect new landscape for my new contract. Excellent. 👌
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Erin, thank you for sharing your experience. We’re pleased to know Samella provided such professional and thoughtful assistance while helping you update your plan. Your feedback means a lot to us. -Ayesha
Moss & Haram from 3 Stratford branch…
Moss & Haram from 3 Stratford branch has been amazing! Excellent customer service 👍👍
They got the best sim deal for me. Thanks lots!
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
You’ve just made our day ✨ Huge shoutout to Moss and Haram for making your visit memorable and ensuring you received exceptional service. Wishing you a fantastic day! 🎉 -Neha
Réponse de Three UK - 3Store Stratford
Hi Klara, thanks for sharing this — wonderful to hear Eisha made your experience so positive and gave you the support you needed. Really glad everything went smoothly for you. -Shivam
Upgrade Request
Seriously
From Last 7 months I’m using an 2 Sim Contracts for my new E-Commerce Business and after my eligible time period i try to upgrade and I don’t know why they didn’t accept my upgrade request.
If any customer has trusted you and using your services from last 7 months then what’s wrong.
I have never my any bill.
Name- PATHIKKUMAR PATEL
Order no-685967942A
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Pathikkumar, we understand how frustrating this is, especially after using two SIM contracts for seven months. A credit check can be declined for various reasons, as it’s based on overall credit history and scoring held by the credit bureaus. It’s worth checking your credit report to make sure everything is accurate.
If a credit check is declined, you can try again after 90 days.
If you’d like us to review your account and talk through your options, our team is here to help via webchat: https://bit.ly/3C43TKN (Mon–Fri 8am–10pm, Sat–Sun 9am–8pm) or by calling 333 from a Three phone / 0333 338 1001 from any other line (Mon–Fri 8am–8pm, Sat–Sun 9am–6pm). -Ayesha
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