Cory was incredibly helpful and gave me great advice as to what was the best plan for me to be on. He helped me set my phone up and gave exceptional customer service which I really appreciated.
L'entreprise a répondu
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Lisez les avis des autres
Jas was absolutely amazing! We visited Three store at Uxbridge and she was able to sort out phone upgrades, SIM only contracts and change account names etc! She was extremely patient and knowledgeable... Voir plus
L'entreprise a répondu
Subject: Outstanding service from Jas — highly recommended for promotion I am writing to share my wonderful experience with Jas. She provided absolutely excellent customer service — professio... Voir plus
L'entreprise a répondu
My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Uxbridge
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
119 The Chimes, UB8 1GA, Uxbridge, London, Royaume-Uni
- 01895812150
4,8
Excellent
99 avis
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Les gens ont aussi consulté
Walid was amazing
Walid was amazing. Explained everything easy. Really good
25 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Thanks for your feedback, Akash, and it's lovely to hear that you enjoyed great customer service from Walid. We appreciate you taking the time to share this with us. -Michael
TIMOTHY was great !!
23 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hi Canedia, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Was a great Experience very helpful and…
Was a great Experience very helpful and welcoming staff.
21 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Réponse de Three UK - 3Store Uxbridge
Thanks for this fantastic 5⭐ review, Rana. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Thanks to Jasmin
I have been well looked after Jasmin. She showed a lot of professionalism and kindness. I really wish anyone to meet Jasmin at Three store in Uxbridge.
15 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Jasmin was very helpful
Jasmin was very helpful. She was also very respectful and answered questions very kindly. Made the process very simple and helped demo device which was another plus. Very impressed.
15 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hey.
Thanks! Your review is really appreciated. -Pete
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
⭐️⭐️⭐️⭐️⭐️ Excellent Service!
I had an amazing experience getting my phone contract sorted thanks to their help. They were friendly, patient, and really took the time to explain everything clearly. They made the whole process quick and stress-free, and I felt completely supported from start to finish. I couldn’t have asked for better service. Highly recommended!
15 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great customer service
Great customer service, and friendly customer service. Quickly able to resolve issues with your mobile phone SIM cards and plans.Specially I had received fantastic customer service.
Thank you
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Thanks for this fantastic 5⭐ review, Nandakumar. We really do appreciate it! Have a great day 😊 -Jade
Réponse de Three UK - 3Store Uxbridge
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Wonderful customer service and great…
Wonderful customer service and great staff, I am happy to join 3.
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Thanks for this amazing 5⭐ review, Nirmala. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
I came in to get a SIM card and it was…
I came in to get a SIM card and it was a quick and simple process. Thanks especially to Tim and Cory who helped me in store.
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
We're elated you've joined us, Nav. Sounds like Tim and Cory did a superb job getting you set up :) -Scott
Cory helped nicely knows his stuff and…
Cory helped nicely knows his stuff and polite
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Brilliant, Javid. We're glad Cory able to help you :) -Scott
Got all the right answers I needed
Got all the right answers I needed. Jasmin was very friendly and patient. definitely recommend the store
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Yay, Karanjeet, that's so great to hear. We're glad Jasmine took her time to make clear every question you had. Thank you for leaving a 5 star review :) -Scott
Really good service and help by Gautam
Really good service and help by Gautam, thank you
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Thanks for your feedback, Kamaldeep, and it's lovely to hear that you enjoyed great customer service from Gautum. We appreciate you taking the time to share this with us. -Michael
I had excellent service by a staff…
I had excellent service by a staff member called Sameh. Really happy.
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Cory was really helpful and guided us…
Cory was really helpful and guided us through upgrading my phone
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Care of the customer
I recently visited the Uxbridge store and was truly impressed by the experience. In the past, I’ve sometimes felt rushed or uncomfortable asking general questions when I wasn’t planning to make a purchase. However, from the moment I walked in, I was warmly greeted by Tim, who was more than happy to help. His colleague Sameh was also incredibly insightful and patient. They both took the time to answer all my questions and made me feel completely at ease. Their welcoming attitude and professionalism turned what could have been a simple visit into a genuinely positive experience. I’ll definitely feel confident and happy to return in the future.
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Gautam
Gautam . What a great person . He was so helpful and give us full information.
Thanks .
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I m at my wits end- so look like a…
I m at my wits end- so look like a robot replied definitely not a real person but a robot with my dilemma- so I very definitely disappointed that a human did not attend to my major vulnerabilities.
I am in India trying so hard to connect with my son and daughter hence I upgraded and paying £91 a month from my pension to be able to speak to my only family in the uk. But three are liars and scammers for taking this and not providing me with the roaming deal I signed off at your Uxbridge branch. Gave you a glow feedback only to be treated like an unhuman. I am a real person 73 years old and I can’t connected to what was promised it delivery failed a vulnerable mother and grandmother where Three want to charge me £7per day to make calls to Uk
I m very distressed and feeling very bad I cannot sustain your non support. I have made copies of all conversations chat and online robot there is no way for human to take my call. Also going to expose this on all platforms to see how you treat people like me. I have worked all my life in a service industry you have treated me as an peice of shit that has no value. This is going on my review on trustpilot and pissed.com and google reviews now
Enjoy your fake integrity that has no values
Totally DISTRESSED 73 year old mother and Grandmother not allowed to say a word to her loved one
Antonetta Fernandes
4 septembre 2025
Avis spontané
Réponse de Three UK - 3Store Uxbridge
HI Antonetta, that's disappointing to hear and we understand how concerned you must be due to this. Our bot on our webchat and on the phone will route you through to an advisor if you ask it to speak to one.
We are a UK based network so are not meant for customers who live abroad or who are there for a long term. If you're on a short term holiday, the charges for roaming are part of our Terms & Conditions that are outlined when taking a plan out with us. You've mentioned vulnerabilities so we'd recommend reaching out to our dedicated team here: https://bit.ly/41DTLXe who are available to support customers like yourself who are in vulnerable situations. Thanks -Danni
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