Staff were great and fully explained everything, went above and beyond what was actually required. I'm one very happy customer
L'entreprise a répondu
Établissement
Changer d'établissementUnit 82 Albany Mall, The Galleries, NE38 7RT Washington, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Aimee from Washington store absolutely unreal service and has totally changed my first bad experience to an unreal one...... I am an account manager and deal with people daily but Aimee takes cus... Voir plus
L'entreprise a répondu
Came into store finding trouble to fix ky google account and got sat down with aaron and he managed to sort my account out in no time thanks again
L'entreprise a répondu
The fantastic service i had received. In my last review Ant sorted my problem out straight away. I went into the store on Wednesday and he left all the info with Aimee who went the final mile. Only on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Washington
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, Royaume-Uni
- 01914155501
4,9
Excellent
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful
Very helpful. Smooth process. Cheerful staff. Talked through everything. All positive
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Clare, we’re delighted that our team made everything simple for you. Wishing you an amazing day 🌼 – Three Social Media Team
Jake was very professional and friendly…
Jake was very professional and friendly and ensured that he got me the right deal. Many thanks great service
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey, Chistine. We're thrilled to hear that Jake took such great care of you and found the perfect deal. Your kind words mean a lot to us. Enjoy your new package! 😇 - Three Social Media Team
Came into store and aimee was super…
Came into store and aimee was super great and sorted out my order. Great at her job and very helpfull
5 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Marc, incredible to hear! 🎉 A big thank you to Aimee for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! – Three Social Media Team
Couldnt have had a better exprience…
Couldnt have had a better exprience ,Well done Aimee .
4 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Jacqùeline, thank you for sharing this feedback! We’re thrilled to hear that Aimee gave you such a fantastic experience. 😊 – Three Social Media Team
Staff were great and fully explained…
Staff were great and fully explained everything, went above and beyond what was actually required. I'm one very happy customer
2 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Thanks for the 5⭐ review, Gareth! We're thrilled our team gave you great service and friendly guidance at the store. – Three Social Media Team
Amiee was incredible at helping me get…
Amiee was incredible at helping me get the upgrade for my new phone. Saved an incredible amount of money
1 août 2026
Avis spontané
Réponse de Three UK - 3Store Washington
We really appreciate your kind words. Amiee is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! — Three Social Media Team
Ebony was very polite helpful and…
Ebony was very polite helpful and kind it was a pleasure to come in and have someone like her to sort our new contract
27 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Karen 😊
Congratulations on your new contract! We are delighted that Ebony was able to assist you so thoroughly and politely during your visit.
—Three Social Media Team
Great Service
Great Service. Easy to get everything sorted.
Thank you Aimee.
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hello Ann, we’re thrilled Aimee made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review – Three Social Media Team
The staff were excellent and made my…
The staff were excellent and made my phone upgrade very streamlined and easy to understand I am very pleased. Amee and Kelly
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Logan, we’re really glad to hear Amee and Kelly made your upgrade process easy and straightforward. Thank you for sharing your feedback. 😊
-Three Social Media Team.
Aimee in the Washington shop was…
Aimee in the Washington shop was brilliant. Took time to explain everything and made sure I was comfortable with using the broadband before I left the shop. An excellent experience
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Adele, we’re really glad to hear Aimee at our Washington shop offered such supportive service and helped you feel confident with your broadband setup. Thanks for sharing your experience 🙌
-Three Social Media Team.
Aimee we had a very good and efficient…
Aimee we had a very good and efficient service
17 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
That's impressive, John. We're super happy to hear that Aimee gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Three Social Media Team
Réponse de Three UK - 3Store Washington
This made our day 🌈 Lyn. We’re pleased the support made such a positive difference 🌼
- Three Social Media Team
Aimee was excellent sorting things out…
Aimee was excellent sorting things out plus Kelly too
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Frank, thanks for getting in touch. We’re pleased to hear Aimee and Kelly offered strong assistance and helped bring everything to a clear resolution.
Three Social Media Team
Superb service from Aimee and very…
Superb service from Aimee and very friendly . Everything explained clearly , overall fantastic. Thankyou 😀
12 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey there. Boom! 💥 Aimee totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Very quick service with Aimee
Very quick service with Aimee
Excellent customer service
Very well spoken and explained everything to where you understand very happy with the service
Thank you
12 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hello Sean, it's great to hear Aimee explained everything and made the process simple for you. Thank you for the kind words – Three Social Media Team
Got everything done that I needed and…
Got everything done that I needed and Aimee was very helpful
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Mark, thanks for the lovely feedback. We’re glad to know that Aimee delivered top tier assistance and got all your needs sorted without any hassle.
— Three Social Media Team
Aarron was more than helpful
Aarron was more than helpful. Very friendly and great customer service. Recommend him to sort any of issues or problems you may have. Great giy👍
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Peter, thank you for the amazing 5⭐ review. We’re delighted to hear that Aarron made the whole experience enjoyable and stress‑free. Your recommendation means a lot to us.
Three Social Media Team
Aaron was really outgoing and…
Aaron was really outgoing and interactive
Overall great service 👌🏽
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Ian, thanks for the lovely feedback. We’re delighted to hear that Aaron offered outstanding help with a warm and engaging approach.
— Three Social Media Team
Came into store finding trouble to fix…
Came into store finding trouble to fix ky google account and got sat down with aaron and he managed to sort my account out in no time thanks again
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Stephen, thank you for your lovely feedback. We’re so glad Aaron was able to step in and get your account back on track.-Three Social Media Team
Ant was absolutely amazing
Ant was absolutely amazing. What a pleasure coming into the washington store. Everything was brilliant.
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Dawn, thank you for the wonderful 5 star review. We’re so glad Ant made your experience in the Washington branch truly outstanding.-Three Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.