Aimee from Washington store absolutely unreal service and has totally changed my first bad experience to an unreal one...... I am an account manager and deal with people daily but Aimee takes cus... Voir plus
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Établissement
Changer d'établissementUnit 82 Albany Mall, The Galleries, NE38 7RT Washington, North, GB
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The fantastic service i had received. In my last review Ant sorted my problem out straight away. I went into the store on Wednesday and he left all the info with Aimee who went the final mile. Only on... Voir plus
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Came into store finding trouble to fix ky google account and got sat down with aaron and he managed to sort my account out in no time thanks again
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Staff were great and fully explained everything, went above and beyond what was actually required. I'm one very happy customer
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À propos de l'entreprise
À propos de Three UK - 3Store Washington
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, Royaume-Uni
- 01914155501
4,9
Excellent
134 avis
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10/10 customer service
10/10 customer service! Can't remember the name of the girl who helped me but she was fab! Went into store as my phone had broke and she was super helpful helping me buy and set up my new samsung S25.
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Kelly, thank you for the 5 ⭐! We are so happy to hear you had a great experience buying and setting up your new phone. -Suhaas
Aimee helped make upgrading my phone…
Aimee helped make upgrading my phone and contract an easy process. Available options were clear and very helpful.
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Nothing beats an upgrade that feels simple from start to finish. Aimee laid out the options, answered every question, and made sure you felt great about your new plan. We’re so glad the experience was such a breeze, Steven. -Ashifa
great knowledge on payments and helps…
great knowledge on payments and helps with all questions, great customer service
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey, Emma! It’s awesome to hear that we hit the mark for you. We know payment talk isn't always the most exciting, so we're glad we could make things clear and easy for you. 🥰 -Prabhjeet
Amazingly helpfully very friendly give…
Amazingly helpfully very friendly give this sales person a pay rise
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Thank you, Marc. We’re really glad to hear you received such friendly and helpful service. Your kind words mean a lot. -Ayesha
Excellent service
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Alex, that’s amazing to hear! 🎉 We’re really glad you had such an exceptional experience with us. -Neha
Chantelle Very helpful staff
30 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Derek, thank you for sharing your feedback! We’re thrilled to hear that our team made such a positive impression and provided the support you needed. 😇 -Prabhjeet
Superb experience explained everything…
Superb experience explained everything clearly thank you
30 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Peter, that’s amazing! 🎉 We’re thrilled you had such an exceptional service experience. Thank you for taking the time to leave this 5⭐ review. -Neha
Staff was really helpful clear…
Staff was really helpful clear explanation for the product that was purchased.
28 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hey Mereseini! 🌷We’re thrilled to know our team made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Ant was exceptional from start to…
Ant was exceptional from start to finish. He took the time to explain everything to me in simple terms. I will definitely recommend friends and family to the Washington Branch. Thank you
28 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
We appreciate this, Harris. It’s great to hear Ant took the time to explain everything in simple terms. Thank you for recommending us. ☺️ -Ayesha
Brilliant experiance
28 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Thank you for your lovely feedback, Kay! 🌟 We’re really glad to hear everything went so well. -Veronica
Réponse de Three UK - 3Store Washington
Hi Stephen, appreciate you! Excellent service is what we do 💯⭐️ -Ayesha
Chantelle at three very helpful and…
Chantelle at three very helpful and informative, gave use lots of advice and we were very pleased with our service we got today, extended our contract with them as it is easier to speak to a person instead of call centres.
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Thanks for leaving a review, June. We’re really pleased to hear Chantelle was informative and supportive, and that the advice helped you feel confident with your decision. -Shivam
Ebony was very helpful
Ebony was very helpful. Great service and nice staff
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Hi Andrew, we’re thrilled that Ebony delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
The staff were very friendly and…
The staff were very friendly and accomadating today and helped me with all my enquiries today.
18 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Boom 💥 Alan, we're thrilled the team provided such a welcoming experience and delivered stellar support for every detail you needed. Sending you our warmest wishes 🌈 -Arvind
Réponse de Three UK - 3Store Washington
Love hearing this, James 💫 Aimee offered such stellar and kind support. Wishing you a lovely day ahead 🌸 -Arvind
Réponse de Three UK - 3Store Washington
Thanks a ton, Paul! 🎉 We’re so glad everything went perfectly with Aimee, and we can’t wait to welcome you back again! 🥰 -Kashish
Great service from Alex from Washington…
Great service from Alex from Washington store everything sorted straight away thanks
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Tony, it’s brilliant to hear how smoothly everything came together during your visit. Alex’s quick support and ability to get everything handled without delay clearly made your experience stand out. -Manavata
Staff very good and help full A…
Staff very good and help full A pleasure to deal with
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Thank you for sharing this, Peter! We’re really glad to hear that the team made your visit enjoyable and that everything went smoothly. -Afaq
Aimee was very helpful and made our…
Aimee was very helpful and made our experience very stress free!! Thank you!!
10 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Amazing, Emily! Thanks so much for the lovely 5 ⭐ review. Aimee clearly brought the calm and made everything feel easy. Wishing you a great day ahead! -Samad
Aimee gave wonderful service and advice…
Aimee gave wonderful service and advice while we were here and helped us tremendously.
3 avril 2026
Avis spontané
Réponse de Three UK - 3Store Washington
Ellen, we really appreciate your feedback 🙌. Aimee clearly went above and beyond to provide excellent service and guidance, making sure you felt fully supported. -Shivam
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