A lengthy period of time spent with Tyler explaining various options for me Including answering many of my questions Managed to find a deal that suited my needs
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been having problems for over two weeks and they have told me to leave them as they don,t no when or how to fix the problem
L'entreprise a répondu
Assistant in the store was extremely helpful and explained everything fully so that I totally understood and got me the best deal ever.
L'entreprise a répondu
Came into the 3 store in York today with my husband. We were helped by Jon who really went above and beyond to help us. He solved both of our problems which was fantastic. He is a credit to your comp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store York
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Coney Street, YO1 9QL, York, North, Royaume-Uni
- 01904674773
4,9
Excellent
250 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A lengthy period of time spent with…
A lengthy period of time spent with Tyler explaining various options for me
Including answering many of my questions
Managed to find a deal that suited my needs
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi there, we really appreciate your feedback. Great to know Tyler’s patience and clear explanations made your visit so helpful and reassuring.
– Three Social Media Team
Excellent service
Excellent service. Remi was really helpful, she took her time and made sure everything was right. Highly recommend.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey Matt, that’s fabulous! We’re delighted that Remi made your experience smooth and seamless. Thank you for recommending us. 😊 — Three Social Media Team
Réponse de Three UK - 3Store York
Hi Richard, thank you for taking the time to share your experience. We’re really glad we could help and that everything went smoothly for you.
– Three Social Media Team
Very friendly staff
Very friendly staff, Remi took her time to explain things out.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Janipher, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Remi provided such patient and friendly support during your visit.— Three Social Media Team
Very helpful and friendly
Very helpful and friendly. Transparent and straightforward. Well informed and clear information and advice. Thankyou.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Thank you for your fabulous review, Fiona! 🌟 We’re really glad to hear everything went so well. — Three Social Media Team
Tyler was very patient while attending…
Tyler was very patient while attending about our inquiry and we were happy about his service. Thank you Tyler.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hello there, it is wonderful that Tyler provided such patient and attentive guidance to handle your inquiry completely, ensuring you left with a highly positive experience. — Three Social Media Team
Remi good assist help me a lot good…
Remi good assist help me a lot good experience
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi there 🎯 We’re delighted Remi’s support made such a positive difference and helped you along the way 🌟
- Three Social Media Team
Assistant in the store was extremely…
Assistant in the store was extremely helpful and explained everything fully so that I totally understood and got me the best deal ever.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hello Patricia, we’re delighted to hear our team made everything clear and helped you find a great option. - Three Social Media Team
Réponse de Three UK - 3Store York
Hey, Robert! We’re really pleased to hear you received excellent service. It’s great to see our team delivering the kind of experience that leaves customers genuinely satisfied. 😇 - Three Social Media Team
Came into the 3 store in York today…
Came into the 3 store in York today with my husband. We were helped by Jon who really went above and beyond to help us. He solved both of our problems which was fantastic. He is a credit to your company and should be recognised for his first class service.
We left the store very happy.
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store York
Hello Suzi, it is wonderful to hear about your visit to our York branch with your partner, where Jon delivered top-tier care to address both of your requirements seamlessly. We appreciate you sharing this exceptional standard of care, and it is brilliant to know you both walked out completely satisfied with your outcome. — Three Social Media Team
Réponse de Three UK - 3Store York
Hi Nic. Thank you so much for sharing your positive feedback about our team's knowledge. We always aim to provide clear and helpful support whenever you need us.— Three Social Media Team
The process was very smooth and…
The process was very smooth and friendly staff especially Staff named Remi. Highly recommend
29 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
We appreciate you sharing your review, Ayman. We're glad to hear the experience felt simple and that Remi’s assistance stood out. Thanks for the recommendation.
– Three Social Media Team
I went in store today and was helped by…
I went in store today and was helped by Jon to upgrade my phone and find the best plan for me whilst also ensuring it was the most affordable! He was very helpful and knowledgable, and very friendly. 10/10 experience, very happy with my new phone! :)
29 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Thank you, Shannon! We’re delighted to hear you had such a great experience in store. Jon will be thrilled to know he helped you find the right upgrade and plan while keeping everything budget‑friendly. 😇 Three Social Media Team
Jon was very helpful in trying to find…
Jon was very helpful in trying to find the most suitable option for my slightly complicated situation.
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Thanks for this fantastic 5⭐ review, Jaspar! We’re thrilled to hear Jon provided excellent support. — Three Social Media Team
The staff at the Three store in York…
The staff at the Three store in York were very helpful and helped me find the right contract for me. Very pleasant experience.
26 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Henry, the team at our York branch will be delighted to hear that they could guide you to your ideal agreement and make your visit thoroughly enjoyable.— Three Social Media Team
Great service and very helpful
Great service and very helpful! Jon is very welcoming and efficient with our account issues.
23 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey there, it is wonderful to hear that Jon provided such an accommodating experience while managing your account details. — Three Social Media Team
Good knowledge from Jon
Good knowledge from Jon. Made it quick and easy to upgrade.
23 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi there, Thank you for reaching out. I am delighted to hear that Jon provided excellent service and made the entire process smooth and efficient for you.— Three Social Media Team
Réponse de Three UK - 3Store York
Hi Kelvin, thanks for sharing such a fantastic bit of feedback. ☺️ -Kashish
I have been having problems for over…
I have been having problems for over two weeks and they have told me to leave them as they don,t no when or how to fix the problem
21 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi John. We hear your concerns regarding the ongoing trouble you have faced over the last fortnight and the advice you received. As we’re not able to discuss account-specific details on social media, if you need further clarification, please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly. -Shivam
Remi was great
Remi was great, very quick and helpful. Highlighted some good deals. Would recomend going in store!
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Joe. It is wonderful to know that your time in store was so productive and that Remi found some excellent options for you without any delay. We appreciate the recommendation and are glad you received such efficient care. -Shivam
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.