I cannot fault this company. I placed an order for two mastectomy bras at about 4:30 pm, they were delivered by DPD the next day. Simply blown away by that service, I’d already been really pleasantly... Voir plus
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Have used Thuasne products for many years. I find the quality very good and the delivery also decent compared to others. They also offer a easy no hassle return service.
Used Thuasne a few times now always polite and efficient, realy is a pleasure dealing with them. Dealt with Sophie,had a problem with goods purchased around 12 months ago,sent photos,agread a replac... Voir plus
L'entreprise a répondu
Does not offer or care about customers outside US. It is impossible to get Knit Rite KAFO socks in Canada as this company has monopolized the distribution system. Available option in Canada is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Thuasne imagines, develops and manufactures medical devices allowing everyone to become actors in their own health. For 6 generations and with its 2,200 employees, the Group offers concrete, adapted and innovative health solutions in the fields of orthopaedics, medical compression, home care and sport. www.thuasne.co.uk
Coordonnées de contact
Unit 4 Orchard Business Centre, North Farm Road, TN2 3XF, Tunbridge Wells, Etats-Unis
- 01892481620
- info@thuasne.co.uk
- www.thuasne.co.uk
4,2
Bien
66 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Received a pair through orthotics dept…
Received a pair through orthotics dept at hospital and frankly am very disappointed as I find no difference in these than the other 5 versions of much less expensive braces which have purchased over time.
The pain o a pain me left knee is no better after trialing your brace. Frankly I am surprised at the many positive reviews that you are receiving.
1 juin 2021
Avis spontané
Réponse de Thuasne
Dear Carl Ivor,
We are disappointed to hear that you did not have a positive experience, we have many products so are unsure which you are referring to. As these were obtained through the NHS we do not have a record. Please contact us so we can assist you with this further, we are here to help.
Kind regards,
Thuasne UK
patient@thuasne.co.uk
not suitable and definitely not worth the price
This is my second pair on prescription from Orthopaedics. The first pair were too large and would not stay in place. The second (smaller) pair fit perfectly and stay in place but are very uncomfortable to wear for any length of time and have caused sores on the outside of both knees. These are in my opinion unwearable
6 mars 2021
Avis spontané
Réponse de Thuasne
Dear David Brain,
We are sorry to to hear that you did not have a positive experience, a product will not cause injury, if sores develop this would indicate the product is the wrong type or fitting for you. We are very sorry you had this experience. We have many products so are unsure which you are referring to. As these were obtained through the NHS we do not have a record. Please contact us so we can assist you with this further, we are here to help.
Kind regards,
Thuasne UK
patient@thuasne.co.uk
Got 2 yesterday
Got 2 yesterday. Fitted at Orthotics centre . Worn today for first time. Permanently slipping down, to ankles ???
Adjusted, tightened . No good
13 janvier 2021
Avis spontané
Réponse de Thuasne
Hi Stephen, if they are slipping down then they are the wrong size and you should go back to the orthotics centre. Please come back to us on 01892 481620 if you still have problems after seeing the orthotist.
Regards
Ben
Initial service was great
Initial service was great.
However it went downhill from there. Had to have three fitting appointments after the initial one to stop the Action Reliever knee braces from slipping down.
Despite this, the issue continues; albeit not as much as before.
I have found that the braces offer very little support, restrict movement greatly and cause sore legs if worn for a few hours.
Considering the price £300 each - £600 for both knees - I feel one can get a better deal and support elsewhere.
No follow up calls to see if all is now ok.
20 décembre 2019
Avis spontané
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