Manju Excellent service from start to finish! I booked my flight ticket through manju, and she was extremely helpful, friendly, and professional throughout the whole process. She explained everythi... Voir plus
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I have booked my tickets several times with SANDY.K she always helps me with the entire process of booking. She is an absolute pleasure to speak with, always willing to help and guides through the ent... Voir plus
Vishal Verma was very helpful and very patient. Was looking for return ticket from Goa to London Heathrow to fly within 48hrs. He as able to find the right ticket ,although the price was higher than n... Voir plus
L'entreprise a répondu
Travel company that is kind, understanding and very helpful. I had bought tickets via this website in July...prices were very competitive, had to make last minute changes to my date and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk
Coordonnées de contact
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, Royaume-Uni
- +44(0)2085189100
- cc@ticketstoindia.co.uk
- www.ticketstoindia.co.uk
4,6
Excellent
7 k avis
Aucun historique récent de demande d’avis
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A répondu à 90 % de ses avis négatifs
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Inconsiderate customer service, profit driven
I booked a flight to Goa, India via Bahrain. Unfortunately whilst I was in Goa war broke out between Iran, US, and Isreal getting the whole Middle East involved in a conflict. Since my flight was flying back through Bahrain Gulf Air my airlines advised me to cancel and get a refund from my agent tickets to India. Tickets to India refused to cancel my flights and even told me that flights were still flying through Bahrain, even though the air space was closed, Bahrain was being bombed. They even told me I wouldn’t get a lot back even though I haven’t used half of my journey.
Please don’t book tickets with these people because when it comes to a refund they would do anything to keep the money for themselves, even lie to you.
2 avril 2026
Avis spontané
Réponse de Tickets to India
Dear Millroy,
We are sorry to hear that Gulf Air cancelled your return flight.
Unfortunately, and as advised by our refund team, the amount of refund on partially used tickets does not equal half of the ticket cost. This is because much of the ticket is made up of taxes, most of which are used up on the outbound journey. Please feel free to verify this information with the airline, IATA or any other sources (AI sources can provide you with an explanation as to how this works).
With regards to the team advising you that the flights were confirmed, as you will appreciate we can only advise according to the information that is provided from the airline via the GDS booking system - unfortunately, in many cases the airline fails to update the availability.
As for your refund (and as per your correspondence with our refund team), this has been claimed and will be returned to you once received from Gulf Air.
Kind regards,
Customer Care Team
Delayed flight
My flight was delayed and I needed a new eticket sent to my email but after countless calls with air India and after communicating back and fourth I came across a lovely agent from tickets to India called SANDY.K who helped me with my query and personally got in touch with air India, I wish i would give her another 5 stars because she went above and beyond to help my query. Very much appreciated with her service and how kind and quick she was. Definitely 10/10 service
30 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Francisco,
Thank you for taking the time to share your experience. We are so sorry to hear about your flight delay and the difficulty you faced in trying to resolve the matter with Air India. We understand how frustrating and stressful that must have been, especially when you needed a new e-ticket urgently.
However, we are absolutely delighted that Sandy.K was able to step in and assist you so quickly and kindly. It's wonderful to know that she personally contacted Air India on your behalf, went above and beyond, and resolved your query with such dedication. Your 10/10 rating means a lot to us.
We will be sure to pass your heartfelt appreciation directly to Sandy.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Gave the apt Services with politeness…
Gave the apt Services with politeness and precision, understanding our requirement perfectly.
28 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Murali,
Thank you for your positive feedback. We are delighted to hear that our team provided you with high quality service, fully understanding and meeting your requirements.
We very much appreciate you taking the time to share your experience. Thank you for choosing Tickets to India.
Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
Jisha Mathew
Huge thanks to Pavneet at Tickets to India for the exceptional customer service! He provided outstanding support and made the entire process seamless. I’m thoroughly impressed with his dedication and highly recommend this company—especially if you’re lucky enough to work with Pavneet. Thanks again, Pavneet.
24 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Jisha,
Thank you for your wonderful feedback and for taking the time to recognize Pavneet's exceptional customer service. We are delighted to hear that he provided outstanding support and made your entire experience seamless. Your recommendation means a great deal to us, and we are so pleased that Pavneet's dedication left such a positive impression.
We will be sure to pass your heartfelt thanks directly to him.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Amazing service
I wanted to share my heartfelt thanks to Sandy from Tickets to India for her exceptional customer service! She went above and beyond in sorting out my tickets and cancellations, and her attentiveness was top-notch. Not only did she promise to call me back, but she followed through every single time - that's commitment!
I'm thoroughly impressed with her dedication and would highly recommend Tickets to India, especially if you get Sandy as your customer service rep 😊. Thanks again, Sandy - you rock!!
22 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Mythili,
Thank you so much for your absolutely lovely and detailed feedback. We are truly delighted to hear about your experience with Sandy and how she went above and beyond to sort out your tickets and cancellation. It's great to hear that she kept her promises and called you back every single time — that level of commitment and attentiveness is something we are very proud of.
Your heartfelt thanks and high recommendation mean a great deal to us, and we completely agree — Sandy really does rock! We will be sure to pass your appreciation directly to her.
Thank you for choosing Tickets to India. We look forward to being of service to you again soon.
Kind regards,
Customer Care Team
Great service
Great service , Was very helpful and got the best deal for us
21 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Sunny,
Thank you for your positive feedback. We are delighted to hear that our team was very helpful and secured the best deal for you.
Thank you for choosing Tickets to India. We look forward to assisting you with your future travel plans.
Kind regards,
Customer Care Team
Reliable, affordable, and stress-free booking
Our experience booking with Tickets to India has always been nothing short of exceptional. They consistently find us reasonable prices within our budget, even for short-notice trips. While we usually book with Inder sir, this time Sandy mam was incredibly helpful. She went the extra mile to save us money and ensured we had the flexibility we needed by securing refundable and changeable tickets on very short notice. Highly recommend their professional and personalised service.
2 février 2026
Avis spontané
Réponse de Tickets to India
Hi Jignasha,
Thank you for your continued custom and for sharing such wonderful feedback. We are delighted to hear that your experience with us has always been exceptional, and that we have consistently been able to find you reasonable prices, even for short-notice trips.
It's also good to know that Sandy provided incredibly helpful service, going the extra mile to save you money and securing refundable, changeable tickets with the flexibility you needed on very short notice.
We are also pleased to hear that you have always enjoyed booking with Inder as well. Your high recommendation of our professional and personalised service means a great deal to us.
We will be sure to pass your heartfelt thanks directly to Sandy and share your kind words with the team.
Thank you for choosing Tickets to India. We look forward to being of service to you again soon.
Kind regards,
Customer Care Team
Excellent service by Naveta
As always, I had an excellent experience with Naveta. Given the ongoing situation in the Middle East, she took the time to advise me and explain everything in detail, also she help me to cancel my Emirate flight ticket's on 10th Mar 26. Naveta is very caring, polite, and extremely helpful.
Naveta I really appreciate your help. Thank You.
10 mars 2026
Avis spontané
Réponse de Tickets to India
Hi B Hirani,
Thank you once again for your continued trust and for sharing your thoughtful feedback. We truly appreciate your loyalty and are delighted to hear that Naveta provided you with excellent service once again. It's wonderful that she took the time to advise you carefully given the ongoing situation in the Middle East, explained everything in detail, and helped you cancel your Emirates flight tickets with such care and professionalism.
Your appreciation means a great deal to us, and we will be sure to pass your heartfelt thanks directly to Naveta.
Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
I am a very loyal customer
I am a very loyal customer, I've purchase my flight tickets since 2014 from here multiple times however the recent experience was very horrible the customer service staff are rude they don't let you speak, no phone manners and accountability, they just want to scam you when the flights are cancelled by the airlines.
Avoid
13 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Mohammed,
Thank you for taking the time to share your feedback, and for your incredible loyalty over the past decade. We are of course very grateful that you have chosen Tickets to India for your travel needs since 2014, and we sincerely apologise that your recent experience fell short of the standard you have previously experienced.
We are sorry to hear about the difficulties you encountered, including the handling of your cancelled flights and the manner in which our team communicated with you. This is certainly not the level of service we aim to provide, and we completely understand your frustration. We take your comments about phone manners, accountability, and transparency very seriously, and we will be reviewing this matter internally to ensure such issues are addressed.
Your trust and satisfaction are incredibly important to us, and we would very much like the opportunity to investigate what went wrong and make things right. If your issues have not yet been resolved, please contact us directly at cc@ticketstoindia.co.uk so that we can personally look into your booking and resolve any outstanding concerns.
We hope you will give us the chance to restore your faith in our service.
Kind regards,
Customer Care Team
Renju was best!!!!
Renju was very helpful from the start and was very supportive when my airlines rescheduled my flights.
He was very quick to find me an alternative flight, Kudos to his fantastic customer service!!!!
12 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Mr. Sukumaran,
Thank you for your positive comments. We are very pleased to hear that Ranju was so helpful and supportive from the very start, especially when the airline rescheduled your flights. It's good to hear that he was able to quickly find you an alternative and provided such fantastic customer service throughout.
We are very proud to have Ranju on our team, and we will be sure to pass your kudos and appreciation directly to him.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Excellent service
Due to ongoing situation, we wanted to reschedule our tickets and yes, dedicated member of tickets to India, Mr. Diljit was a life saver, he listen to my query patiently and explain me what could be the possible outcomes. He helped us overcome our concerns. I’d like to take this opportunity to appreciate such valuable person. Thank you! Very happy with the service, always recommend to my friends and family.
10 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Hetal,
Thank you for your kind feedback and for taking the time to share your experience. We are delighted to hear that Diljit was able to help you reschedule your tickets and that he listened patiently, explained the possible outcomes clearly, and helped you overcome your concerns with dedication and care.
We are very proud to have him on our team, and we will be sure to pass your heartfelt appreciation directly to him. Thank you also for recommending our service to your friends and family — that means a great deal to us.
Thank you for choosing Tickets to India. We hope we can be of service to you again soon.
Kind regards,
Customer Care Team
I had a very good experience with…
I had a very good experience with Tickets to India on this occasion.
Ranju Arya was excellent and very helpful throughout the process.
His support made everything easy.
People really can make a big difference- thank you Ranju !
7 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Celiston,
Thank you for your kind and thoughtful feedback. We are very happy to hear that you had a positive experience with us on this occasion and that Ranju provided excellent support throughout the process and that his dedication and assistance made everything easy for you.
You're absolutely correct — people really do make a big difference, and we are very proud to have Ranju on our team. We will be sure to pass your thanks and appreciation directly to him.
Thank you for choosing Tickets to India. We look forward to being of service to you again soon.
Kind regards,
Customer Care Team
This travel agent is absolutely rubbers…
This travel agent is absolutely rubbers they scam you. They make you pay the full amount and then they ring you up and the flights been cancelled and take your money. Please do not work with them a waste of time headache absolutely rubbish disgusting customer service they should have slippers not stars in the head for robbing people .
They make you transfer your money into a International account and when you ask for a refund, they tell you to do one
5 mars 2026
Avis spontané
Réponse de Tickets to India
Dear Gurname,
We can categorically assure you that Tickets to India definitely does NOT ask customers to transfer money into an international account - ALL payments are made online using Barclaycard's secure payment system and our securely authenticated using their 3D security.
In addition, we do not appear to have any recent booking with the name you have provided and you have not provided any contact details or booking reference. Please can you therefore urgently contact us at cc@ticketstoindia.co.uk so that we can check the details and advise you further?
We look forward to hearing from you.
Kind regards,
Customer Care Team
EXCELLENT CUSTOMER SERVICE - TRUSTED COMPANY
I have been using Tickets to India as my only choice of company to book via for many years now.
They are always very helpful, professional and polite and have always given excellent customer service.
Thank you to Jazz (India) and Prerna {UK) for all your help and excellent commitment in providing a high level of customer satisfaction.
4 mars 2026
Avis spontané
Réponse de Tickets to India
Hi Coventry Customer,
Thank you for your wonderful feedback and for being such a loyal customer over the years. We are honoured that you have consistently chosen Tickets to India as your trusted booking partner.
We are delighted to hear that you always find our team helpful, professional, and polite, and that we have consistently delivered excellent customer service. Your kind recognition of Jazz and Prerna means a great deal to us — they both work incredibly hard to provide a high level of customer satisfaction, and we will be sure to pass your appreciation directly to them.
Thank you for your continued trust. Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
I would assign a zero-star rating if that option were available.
I would assign a zero-star rating if that option were available.
Absolutely terrible experience with Ticketstoindia.co.uk.
I booked my tickets from Goa to London Heathrow with Virgin Atlantic through them, and due to the ongoing crisis and flight cancellations, I have been trying to get an update about my flight status. Instead of helping, they have completely ignored me.
I contacted them multiple times on WhatsApp, and the agent named Mani reads my messages and simply does not respond. No reply, no update, no assistance — just complete silence. When customers are stressed about cancelled flights and international travel, this is the kind of support they provide.
Extremely unprofessional and irresponsible service. Once they take your money, they don’t care about you at all. I would never recommend this company to anyone. Avoid at all costs.
3 mars 2026
Avis spontané
Réponse de Tickets to India
Dear Noel,
We are sorry to hear that you were unable to reach the team via WhatsApp. As you will appreciate, we are dealing with a huge number of enquiries at present and we are trying as best we can to update customers as quickly as we can.
If you have not yet had a response, we are pleased to advise you that your Virgin return flight is showing as confirmed/ scheduled to operate.
If there are any further issues, please do not hesitate to contact us at cc@ticketstoindia.co.uk and we will be happy to assist.
Kind regards,
Customer Care Team
Hefty Charges for Mistakes... BEWARE
Returning customer here. But maybe this is the last time I am dealing with ticketstoindia. I made couple of errors while booking my current flight with them. I booked a flight in July where I made a mistake on the return dates. Instead of booking my return flight on 27th August, I booked it for 27th September. I clocked this mistake the next morning and the only available way to reach them was on the whatsapp chat. I was told by Baljit that the cancellation is not possible on my booking and he offered to change the return flight dates to 27th August for a price of £289. Which included £150 penalty and £139 fare difference. I stupidly believed that to be true and paid the difference. At 9am when I called his office I was told that my flight can be cancelled for a fee of £250 but now that I have paid for the new flights, the refund will only be for the original quote minus the £250 and I will not get the extra back. Was so disappointed about this. If Baljit would have told me this earlier in the Chat I would have taken the cancellation for a £250 fee.
Another Issue was there is a typo error in my name. Instead of Nirmalsinh I typed my name Niramalsinh. Didn't noticed it for few days. When I couldn't find my booking on Virgin's app., I clocked the error. I since then tried contacting them many times and all the agents kept telling me that only Baljit can deal with this as he is dealing with your booking. I called Virgin to correct the error and they said if it was booked with them directly they would do it for free. As typo error of 1 alphabet is not charged to correct. Rahul called me after 2 days and is asking me to pay another £100 for the correction. How is this fare? Since airline is clearly not charging you guys to do the correction. Made 6 bookings with you guys never made a mistake. EBP no 881609.
Update:
I am updating my review solely for all the help i got from one of the kindest soul, Mehraj. He got me a full refund on this reservation. It took a lot of patience on my part. But due to the help from this fantastic agent i have recovered my money back. 5 star for Mehraj's customer service. Thank you brother.
14 février 2026
Avis spontané
fantastick deal and easy ecsses their…
fantastick deal and easy ecsses their vebsite
26 février 2026
Avis spontané
Réponse de Tickets to India
Hi Mohsin,
Thank you for your positive feedback. We are delighted to hear that you found a fantastic deal and found our website easy to access and navigate.
Thank you for choosing Tickets to India. We wish you a safe and enjoyable trip.
Kind regards,
Customer Care Team
Very poor service- Check terminal connections as it’s not their protocol to make customer aware of this
Very poor service. Misleading customer and not giving information about terminal changes. Always check the ticket before booking. The agent says to check the passenger details but befo You do that please check the terminal details as tickets to India are selling cheaper tickets from different terminal connections without getting it to the customer’s knowledge. I have to go through this pain now with two little kids. I spoke to various agents within the team and none of them were able to assist and kept saying you have to only use the person who did your booking who apparently just keeps ignoring you. Very bad service. Very stressful rather please go to the airline website and book directly.
16 février 2026
Avis spontané
Réponse de Tickets to India
Dear Jo,
Unfortunately we can not trace your booking details as you have not provided a full name, booking reference or any other identifying information. In addition, your comments that we are "selling cheaper tickets from different terminal connections without getting it to the customer’s knowledge" do not make sense. All bookings that we make for customers are made using a booking system called a GDS. The information provided comes directly fronm the respective airlines and it is therefore physically impossible for us to to do what you have suggested.
We would of course welcome the opportunity to assist you and resolve any issues that you may have and have sent you a message via the Trustpilot app to request more details/ further information. Alternatively, you can contact our customer care team at cc@ticketstoindia.co.uk
We look forward to hearing from you.
Kind regards,
Customer Care Team
Réponse de Tickets to India
Hi Prosenjit,
Many thanks for your positive feedback. We are delighted to hear that you received great service.
We appreciate you choosing Tickets to India and look forward to assisting you with your future travel needs.
Kind regards,
Customer Care Team
Amazing service
I had the most amazing brilliant customer service by Jaz. She did everything what I asked for. She didn’t complain she even gave more information what I needed to know. She was so helpful she went out of her way to help. You don’t get customers service like that anymore. We need people like Jaz who knows how to talk and help customers not patronising them or be rude because they can’t be bothered to do their job properly. I had the most brilliant service with Jaz I would recommend her at anytime. She was good at her job so keep it up.
16 février 2026
Avis spontané
Réponse de Tickets to India
Hi Manisha,
Thank you so much for your wonderful and detailed feedback. We are absolutely delighted to hear that Jazz provided you with such amazing customer service, going out of her way to help and providing extra information without any complaint.
Your kind words truly capture the exceptional level of care and dedication we strive for, and we completely agree that Jazz's approach—helpful, respectful, and knowledgeable—is exactly what great service looks like.
We are incredibly proud to have Jazz on our team and will be sure to pass your heartfelt appreciation and high recommendation directly to her. Thank you for recognising her efforts.
Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
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