Tile Giant Avis 

1 286
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having been let down by our first tile supplier we had a tight deadline to meet. Jacob at the Nottingham branch more than met our expectations. Jacob was professional & personable and true to his word... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was amazing , competitive prices, friendly staff. Concerned about the temperature being too cold inside, not even ambient for staff or customers. Please get some additionally heating for t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased our new bathroom floor and wall tiles in the South Shields store. Tracey and Michael were so helpful, showing us different options of tiles, and spent a long while with us looking at suitab... Voir plus

Noté 5 sur 5 étoiles

Great customer service especially by Terry at Tile Giant Bracknell he was so helpful and nothing was too much trouble! If you ever need tiles please come and see Terry he will definitely help you out... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Magasin de rénovation
  4. Magasin de revêtements de sol
  5. Rénovateur de salle de bains

Écrit par l'entreprise

Tile Giant (trading under Trinity Tile Trading Ltd) is a UK tile retailer and trade supplier focused on selling quality tiles and related products to both trade and retail customers, in-store and online. Company name: Trinity Tile Trading Ltd T/A Tile Giant Company number: 16245616 (registered in England) Business: Retail sale of tiles and related floor & wall coverings Products & services: Ceramic and porcelain tiles, natural stone, mosaics, adhesives & grout, trims, and accessories — available nationwide in stores and via e-commerce. Market: Serves both trade customers (contractors, builders, tilers) and retail consumers (DIY & renovation projects). Customer focus: Aims to put the customer first by offering quality products, competitive prices, knowledgeable teams, and convenient buying options online or in physical showrooms.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 286)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good staff service but no heating in…

Good staff service but no heating in store isn't good wanted to run out but due to the great service by staff stayed

13 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, we have sent this on to the regional manager and I'm sure this will be sorted ASAP. Many thanks, Tile Giant

Noté 4 sur 5 étoiles

why no heaters!

I've gone there just to have a look cause I'm planning to do my bathroom. You have really nice tiles but so cold. I was freezing in there.The poor fellas where very nice but I won't be back till the heaters are on.

12 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, we have sent this on to the regional manager and I'm sure this will be sorted ASAP. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Had been to your competitors next door…

Had been to your competitors next door was not going to come into your store as looked a little grim from the outside but as soon as I stepped in I was greeted by the most helpful member of staff, Roy and am now ditching your rivals to buy my tiles from you because of your staff… great job Roy

11 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, it is greatly appreciated. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Great friendly service.

We were immediately greeted and other people were being served, but in a few seconds we were asked and shown to the tiles we wanted. The sale was smooth and Caleb and Steve at Maidstone were very helpful.

11 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, We highly appreciate your business and your kind feedback. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Amazing service at Whetstone

Bought from the Whetstone branch where we were served by Jake. Very friendly and approachable and happy to help, made the whole experience very enjoyable and easy.
Also very easily reached on the phone and very helpful services there as well. Overall pleasant experience.

7 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, We highly appreciate your business and your kind feedback. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Shaun was brilliant and service amazing

Shaun was brilliant full of knowledge and helped us find the right tile and equipment we needed great service and great price thanks and can’t wait for the tiles to be delivered👍👍

10 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, We highly appreciate your business and your kind feedback. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Great experience

Visited Bracknell store today to purchase wall tiles.
Exemplary customer service.
Certainly went the extra mile

10 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, We highly appreciate your business and your kind feedback. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Tile Giant in Whetstone London

Tile Giant in Whetstone London, are great, especially Jay, Jake and Micky are very helpful and experience, great service and knowledge of the products. Would highly recommend this store.

6 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you so much for leaving us your review, We highly appreciate your business and your kind feedback. Many thanks, Tile Giant

Noté 5 sur 5 étoiles

Dear Store Owner,

Dear Store Owner,
I have been a loyal customer since 2010 and have always appreciated the excellent service provided by your team, especially Eamon, the store manager. The professionalism and quality of products have consistently met my expectations.
However, I would like to bring to your attention an issue regarding the store’s heating. The current temperature makes the shopping experience quite uncomfortable. I kindly request that you consider investing in proper heating for the store as soon as possible.
Thank you for your attention to this matter.
Best regards,
Frederick Suaiso
64a Upper Tulse Hill, London SW22Rw mobile :0786 2254001

2 janvier 2025
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to send in a review, this has been passed to our Company Property & Management team.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Helpful with what we needed.

21 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time out to leave us your feedback, It is greatly appreciated :)

Noté 5 sur 5 étoiles

Sean at the Giant Tile Centre

Sean at the Giant Tile Centre, Macclesfield was so helpful, he went the extra mile and we will certainly all go back in the future.

16 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Eamonn is very helpful

Eamonn is very helpful, friendly and professional. He was patient with our order and helped me a few times when I had extra questions and at the pick up of the materials.
The shop has also great selection of everything, it is my first point of call next time. Thank you!

23 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Great customer service experience at the Christchurch, Dorset Tile Giant

We've had a couple of great customer service experiences at the Christchurch, Dorset Tile Giant store and feel that it's worth the time to write a quick review as customer service and retail staff knowing what they are talking about are few and far between!

First shout out to Chris, who was very helpful, knowledgeable and provided fantastic customer service today - thank you!

Second shout out to another gentleman at the same store, who I didn't get the name of, but was also very helpful and knowledgeable a month or so ago.

14 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Great customer service especially by…

Great customer service especially by Terry at Tile Giant Bracknell he was so helpful and nothing was too much trouble! If you ever need tiles please come and see Terry he will definitely help you out - 5 star will def be coming back

14 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Sean Howard at the Hull store was…

Sean Howard at the Hull store was extremely helpful in getting me a large quantity of Medici style white tiles.. he made the sale very easy, the delivery was very careful and arrived on the correct day (although they arrived in the AM rather than PM). I would definitely buy tiles from Tile Giant again, the price was great for very good quality tiles with the professional tiler also commenting on the quality.

25 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We will pass onto the team. Thanks again Laura

Noté 5 sur 5 étoiles

Shopped at the Plymouth branch

Shopped at the Plymouth branch. Excellent customer service, all the staff went above and beyond to help choose the right tiles. Friendly, helpful and kind.

10 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We will pass onto the team. Thanks again Laura

Noté 5 sur 5 étoiles

Best overall

Visited all 3 tile shops in Rayleigh Weir business estate and found tile giant to be the most helpful and reasonably priced. Good selection of tiles. Very helpful and knowledgeable staff. Allowed us to take some samples home.

29 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. Which business estate did you visit and we will pass onto the team. Thanks again Laura

Noté 5 sur 5 étoiles

Kevin from Eastbourne was really…

Kevin from Eastbourne was really helpful and knowledgeable I will definitely be using them for my next bathroom

5 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again Laura

Noté 5 sur 5 étoiles

Absolutely brilliant service as…

Absolutely brilliant service as allways, Lee is allways there to help us out and get us sorted quick time. Being in the trade this is paramount importance allways a great smile and service wouldn't go anywhere else. Area managers want to get em a pay rise

4 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again Laura

Noté 5 sur 5 étoiles

Birkenhead

I got our tiles from the Birkenhead store. I found everyone there very helpful. They had some very good tiles and they were delivered without a problem. I would recommend them any day.

2 décembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again Laura

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