Tile Giant Avis 

1 286
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having been let down by our first tile supplier we had a tight deadline to meet. Jacob at the Nottingham branch more than met our expectations. Jacob was professional & personable and true to his word... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was amazing , competitive prices, friendly staff. Concerned about the temperature being too cold inside, not even ambient for staff or customers. Please get some additionally heating for t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased our new bathroom floor and wall tiles in the South Shields store. Tracey and Michael were so helpful, showing us different options of tiles, and spent a long while with us looking at suitab... Voir plus

Noté 5 sur 5 étoiles

Great customer service especially by Terry at Tile Giant Bracknell he was so helpful and nothing was too much trouble! If you ever need tiles please come and see Terry he will definitely help you out... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Magasin de rénovation
  4. Magasin de revêtements de sol
  5. Rénovateur de salle de bains

Écrit par l'entreprise

Tile Giant (trading under Trinity Tile Trading Ltd) is a UK tile retailer and trade supplier focused on selling quality tiles and related products to both trade and retail customers, in-store and online. Company name: Trinity Tile Trading Ltd T/A Tile Giant Company number: 16245616 (registered in England) Business: Retail sale of tiles and related floor & wall coverings Products & services: Ceramic and porcelain tiles, natural stone, mosaics, adhesives & grout, trims, and accessories — available nationwide in stores and via e-commerce. Market: Serves both trade customers (contractors, builders, tilers) and retail consumers (DIY & renovation projects). Customer focus: Aims to put the customer first by offering quality products, competitive prices, knowledgeable teams, and convenient buying options online or in physical showrooms.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 286)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Whetstone branch today…

We visited the Whetstone branch today Saturday and had helpful supportive advice and navigation through the purchase process. Good to mention the two agents involved as Jay and Nicky

30 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Friendly, knowledgeable and helpful staff which made choosing and ordering so much more efficient. Good recommendations for local tradesmen to support our project. Thank you!

30 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store. Thanks again, Laura

Noté 2 sur 5 étoiles

Cheltenham store

I've used cheltenham store for many many years now.
The staff have always been nothing short of fantastic! Always going out there way!
But for a while now the shops stock has been shocking! Never having what I need witch is causing me to shop at other stores.
And this isn't just me but alot of other traders have told me the same. Hopefully this isue can be resolved and go back to how it was before.

28 novembre 2024
Avis spontané
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Réponse de Tile Giant

Sorry to hear the stock levels in store have not met your expectations. Please contact our Customer Service Manager Matthew Balbuza on 0330 053 3362. Many thanks, Laura

Noté 5 sur 5 étoiles

Spoke to Wayne

Spoke to Wayne. Gopsmacking helpful experience with impressive tiling stovks available.
Brilliant!..

26 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

South Shields branch

South Shields branch, faultless service from Paul. Very helpful, gave me some excellent advice. Bought some lovely floor tiles which are exactly what I was looking for. Great price and excellent customer service. I will go back and would highly recommend.

24 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Just uplifted my tiles from the…

Just uplifted my tiles from the Coatbridge store and cant thank Tommy enough. He gave me advice on the type of tiles that I needed, answered loads of daft questions from me and helped my load the tiles into my car. First class service.

25 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for your review but we only have a store in Hamilton, we will pass this onto the team in Coatbridge, thanks again Laura

Noté 5 sur 5 étoiles

ROMFORD .outstanding service

Ricky at Romford branch is very helpful, pleasant and is very knowledgeable about tiles .
He has outstanding communication skills and is a credit to Tile Giant
They also do some lovely tiles too.

23 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Visited the Brixton Tile Giant store on…

Visited the Brixton Tile Giant store on Tuesday this week and was pleasantly surprised with the friendly helpful staff. Think one was called Jay but didn’t get the Managers name. Only downside was the freezing store. I would have stayed longer but I told the staff my knees were chattering! Can’t believe the staff have to work in such conditions. The store is technically a ‘showroom’ with warehouse conditions. Sort out the heating and it will be a much better experience for customers, and the staff alike.

19 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We value your feedback and will pass this onto our Directors. Thanks again, Laura

Noté 5 sur 5 étoiles

Highly Recommended

Always very helpful with a great range available.
Staff always very keen to help and advise.
Used them for 30 years with no issues

16 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 3 sur 5 étoiles

I have recently visited the Brixton…

I have recently visited the Brixton branch and although the service from the staff was exceptional the store experience was awful!
The store looks tired and run down as if it is closing down. The floor tiles are old and mostly broken, the shelves and pallets were virtually empty and it was absolutely freezing too.
I am a tiler and would normally suggest to clients that they have a look for products at this branch but I feel it would be a bad reflection on both myself and Tile Giant to to do that present.

20 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We value your feedback and will pass this onto our Directors. Thanks again, Laura

Noté 5 sur 5 étoiles

Peter is friendly to support and…

Peter is friendly to support and ordered us to inform the text when you collect. He is lovely. I would highly recommend it to you all. Thank you for your helper. Lea

21 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

I went into your Rayleigh branch

I went into your Rayleigh branch, looking for ideas for bathroom tiles, to go with a bath panel colour. The two guys were a great help and i managed to find what i was looking for. They worked how many square metres to cover my bathroom and i made the purchase.

17 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Tile Giant Macclesfield

Tile Giant Macclesfield. Really helpful and great service from the team. Wayne very professional and knowledgeable. Thank you

19 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

When you choose your Staff correctly…

Danielle has been very helpful and knowledgeable! Really appreciated her help in choosing the stuff I needed and her being super smily and friendly has made a big difference compared to the other similar shops!

18 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Top Class!

After starting a project a couple of years back, I needed more tiles. Unfortunately, the Middlesbrough branch has closed and our nearest shop was Durham. Kieran didn't have the tile but he spent time ringing around to source what we needed and contacted us when he was successful. Top marks Kieran!
We travelled to South Shields where the team there had spent time going through their stock to make sure we had boxes (10) from the same batch. Well done Michael and the team!

13 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Tile Giant, South Shields

I was taken care of by an assistant (Paul) who in my opinion went above and beyond to help me out with some great advice and a step by step explanation of what I needed to do and purchase.

24 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a great review! We will pass this onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

10/10 service at rayleigh

Went in to the rayleigh weir store over the weekend with my wife and young son and needed to get some tiles to spruce up my nan's bathroom and safe to say I couldn't be happier with the choice made! Roy the manager was so helpful, he helped us pick a tile within our budget and even helped us work out all the measurements to ensure we got the right amount (with a bit extra for waste) once we were all paid up he even helped load our car for us! Couldn't of asked for a better experience would definitely shop here again!!!!

9 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a great review! We will pass this onto the team. Thanks again, Laura

Noté 5 sur 5 étoiles

Macclesfield tile giant

Macclesfield tile giant. Very good service from Wayne and Lee

9 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for your review, we will pass onto the team. thanks again Laura

Noté 5 sur 5 étoiles

Hull Stoneferry store.

Hull Stoneferry store.
Sean has been wonderful and very helpful.
I saw a floor tile that I just loved but it was out of stock. Sean kept a very close eye on the restock and after confirming that the stock had arrived at the main depot, he called me immediately and processed the order promptly. I cannot thank him enough as I had set my heart on this tile and thought I would have to get something else.
Extremely pleasant and helpful service.

7 novembre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a great review, we will pass this onto the team. Thanks again, Laura

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