Tile Giant Avis 

1 286
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having been let down by our first tile supplier we had a tight deadline to meet. Jacob at the Nottingham branch more than met our expectations. Jacob was professional & personable and true to his word... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was amazing , competitive prices, friendly staff. Concerned about the temperature being too cold inside, not even ambient for staff or customers. Please get some additionally heating for t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased our new bathroom floor and wall tiles in the South Shields store. Tracey and Michael were so helpful, showing us different options of tiles, and spent a long while with us looking at suitab... Voir plus

Noté 5 sur 5 étoiles

Great customer service especially by Terry at Tile Giant Bracknell he was so helpful and nothing was too much trouble! If you ever need tiles please come and see Terry he will definitely help you out... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Magasin de rénovation
  4. Magasin de revêtements de sol
  5. Rénovateur de salle de bains

Écrit par l'entreprise

Tile Giant (trading under Trinity Tile Trading Ltd) is a UK tile retailer and trade supplier focused on selling quality tiles and related products to both trade and retail customers, in-store and online. Company name: Trinity Tile Trading Ltd T/A Tile Giant Company number: 16245616 (registered in England) Business: Retail sale of tiles and related floor & wall coverings Products & services: Ceramic and porcelain tiles, natural stone, mosaics, adhesives & grout, trims, and accessories — available nationwide in stores and via e-commerce. Market: Serves both trade customers (contractors, builders, tilers) and retail consumers (DIY & renovation projects). Customer focus: Aims to put the customer first by offering quality products, competitive prices, knowledgeable teams, and convenient buying options online or in physical showrooms.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 286)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Macclesfield Store.

Macclesfield Store.

I went in today and couldn’t have found the staff anymore helpful. They were approachable, kind and happy to share their expertise and knowledge to ensure I was confident with my choice.
When customer service is that good it needs to be celebrated!
Thank you Sean, Kevin and Wayne!!

23 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave such a great review! We will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Beautiful business

Great customer service, friendly, welcoming and helpful.
Staff helped me pick out the right grout to brighten the tiles I had chosen for my new kitchen.
Overall great business kept tidy and organised
With very helpful hard working staff.

23 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave such a great review! We will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

FABB!!!!

I have been into this store for the past month and have nothing but a fabulous Experiance!
Staff are amazing, very helpful.
Spent a lot of time with me figuring out what i require to renovate my bathroom.
Staff are always smiling and willing to help, great customer skills.

16 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave such a great review! We will pass onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Such helpful staff

Such helpful staff. Nothing was too difficult for them and all done with such a pleasant attitude

Highly recommend them!

19 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We will pass this onto the team, thanks again Laura

Noté 5 sur 5 étoiles

Macclesfield Tile Giant

Macclesfield Tile Giant, there are plenty of tile companies around online and on the street but for me it is the customer service and advice that sells the tiles. A really great experience and absolutely worth visiting, competitive prices too! Thanks

18 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review. We will pass this onto the team, thanks again Laura

Noté 1 sur 5 étoiles

Esher luxury vinyl flooring

Bought 100sqm lvt flooring in store at tile giant. The store team were very helpful and ready to assist anytime. Once the installer started laying the flooring down, he told us that he wasnt happy with the quality of the product. Went back to the store and voiced our concerns, to be assured that it was the best selling product they had. So with that in mind we went ahead and layed it down. What a massive mistake that was.... 3 months down the line gaps started appearing, we kept going back and forth to the store. People came out and looked at it time and time again, but nothing was done about it. Contacted head office, email after email!!!! we are now left with broken flooring everywhere, absolutely gutted as we have to rip up and replace the whole lot.

12 octobre 2024
Avis spontané
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Réponse de Tile Giant

We are sorry to hear this and did commission and independent inspection which was sent to you and received 7 months ago, which found that this was an installation error. If you have any further queries, please contact our Customer Services team.

Noté 5 sur 5 étoiles

We have been into Tile Giant twice now…

Cambridge Store 5 stars superb
We have been into Tile Giant twice now in Cambridge the service has been second to none each visit…so so helpful and knowledgeable the guys in the branch take the time to talk you and help you make informed decisions they are a real credit to the company. Thank you very much it really is appreciated we will 100% be back 😊

12 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a great review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Macclesfield branch

Called into the macclesfield branch and the sales assistant Wayne was most helpful- very knowledgeable. Fantastic range of tiles- spoilt for choice. Will definitely be coming back- when I have made my mind up!

12 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Great service

Wonderful service. Sam from the store was really helpful, would definitely recommend!!

12 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

I had the pleasure talking to Danielle…

I had the pleasure talking to Danielle in the Crawley branch couple days ago. She was so helpful even though she was finishing she stayed on over her finishing time to help me figure out how many tiles I needed as my math's is questionable. She was so fun to talk to made me laugh she has great customer services skills. I'll give her a 10/10 for her services.

9 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Dave G at Lincoln was welcoming

Dave G at Lincoln was welcoming, helpful but not in your face, knowledgeable about products and all round helpful. It was because of him we came back to purchase from tile giant

10 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Fantastic service at Bracknell store

A HUGE thank you to the team at the Bracknell store. My wife & I came in looking for a bathroom tile for our en-suite. The team were very friendly, helpful and insightful with helping us choose a suitable tile. I would highly recommend a visit to the Bracknell branch. Thanks again to Terry who was even kind enough to bring the tiles to our car! 5*

10 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Great service and advice from Wayne at…

Great service and advice from Wayne at the Macclesfield branch. Highly recommend visiting this particular site, nothing was too much trouble. 5 star experience….

9 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Adam at Tile Giant Crewe

Adam at Tile Giant Crewe, has been outstanding. His knowledge is impeccable and the customer service he has provided from the beginning has been nothing short of amazing. He has gone above and beyond to help me choose the right tile and nothing has ever been too much trouble. I would highly recommend anyone looking for tiles to go and see Adam at the Crewe branch. Thank you all your help Adam, you are an asset to the company!

9 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Danielle at Crawley branch was…

Danielle at Crawley branch was brilliant.
She is very professional and has a good knowledge about their products.
I love to come back to the same branch and to know that my business is appreciated. I can't tell same about the other branch I tried to use.

8 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass onto the store team. Thanks again, Laura

Noté 5 sur 5 étoiles

Bracknell store

Fantastic service. 5*
The team were very knowledgeable, professional and dedicated, especially Terry.

I would recommend in a heart beat.

6 octobre 2024
Avis spontané
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Réponse de Tile Giant

Thank you for taking the time to leave a review, we will pass this onto the team. Thanks again, Laura

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