NEVER USE TOOBIT. they steal your money, belgium and the Netherland are not restricted and yet they say its restricted.. so yes.. my money is gone by now. NEVER USE TOOLBIT
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Lisez les avis des autres
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Voir plus
L'entreprise a répondu
As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... Voir plus
L'entreprise a répondu
A good app everything works fine my only problem is unfortunately a rather big problem the SMS Verification code you need to withdraw your crypto doesn't send to my phone this problem. Only star... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Toobit
Écrit par l'entreprise
Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.
Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.
Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.
We offer a comprehensive trading experience with:
- 1,000+ trading pairs
- Spot and derivatives trading
- Copy trading and grid bots
- Up to 200x leverage
- Seamless performance and 24/7 multilingual support
Recent awards and recognition:
- Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
- Best Crypto Exchange MENA 2025 – World Business Outlook Awards
- Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards
Join us and discover the future of crypto trading.
Coordonnées de contact
Îles Caïmans
- support@toobit.com
- www.toobit.com
2,9
Moyen
117 avis
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My account was restricted due to risk…
*My experience with Toobit:*
I was using Toobit normally, and I liked the platform at first. But then my account was suddenly restricted due to "Risk Control." I contacted support, and they told me it cannot be reversed. Now I cannot trade or even withdraw my own funds.
This has been a frustrating experience because I followed the rules and completed KYC. I only want to withdraw my money.
I hope Toobit will review my account again and allow me to withdraw my balance. That would really improve my experience.
Thank you.
30 décembre 2025
Avis spontané
Réponse de Toobit
Hi Qudratullah Sarvari, thank you for sharing your feedback. We genuinely understand how frustrating it is to face account restrictions, especially when your goal is simply to withdraw your funds.
We have looked into your case carefully. Our priority is to maintain a fair trading environment for everyone, which is why our proprietary Bee-Safe stack monitors for specific patterns. In this instance, the system detected abnormal trading behavior that triggered these risk controls.
We would also like to clarify that our records show you were able to successfully withdraw a portion of your profits. However, the restrictions currently in place are necessary to protect the integrity of our promotions and exchange.
We know this is not the outcome you hoped for, but these measures are strictly enforced. You can read more about the specific behaviors that lead to these decisions here: https://support.toobit.com/hc/en-us/articles/41874893479833
Stay Away! They freeze your funds for no reason.
I deposited my own funds into Toobit, but they have locked my account and blocked withdrawals without any valid reason.
I never even claimed their "deposit bonus" to avoid any complications, and I only made two normal trades. When I contacted support, they temporarily unblocked it, but as soon as I made a small withdrawal, they froze my account again. Now, they are just telling me to "wait" indefinitely and ignoring my inquiries.
It is extremely unprofessional to hold a user's deposited principal hostage. Do not trust this exchange with your money. I will keep updating this review until my funds are safely withdrawn.
UID: 33266679
19 décembre 2025
Avis spontané
Réponse de Toobit
Hi there! We’re sorry for the experience you described. Our team has completed our review and your account is now restored, with withdrawals functioning normally.
If anything still doesn’t look right on your end, please email support@toobit.com
from your registered email address and we’ll prioritize your request. Once confirmed, we’d appreciate it if you could update your review.
Umust and get some of those coins for…
Umust and get some of those coins for the info on the table to go out and get a new day of hope,
28 novembre 2025
Disgusting bot activity
12/4/2025 Too much! Way too much bot manipulation! I will never use this exchange again.
12/5/2025 Here is my updated review and reply to Toobit.
I found out that whenever i did a perpetual leverage and no matter what at what leverage i used, toobit’s algo bots would hit my stoploss long or short. I could co super conservative and still did not matter. What would make matters worse. I found that on too many occasions, when i would hit the market sell and had already lost a good amount of money, i would come back later to an email stating i was liquidated. I can’t for the life of me understand how that happened even as I completely exited my position. I have used the same strategy on other exchanges and have been successful. Yes you CAN’T win every trade, but with toobit, it seemed like what ever they are doing, you are just going to lose. It’s best to just not use the exchange.
12/11/2025. I attempted to give toobit exchange another opportunity. They gave me $150 in trial funds. It didn’t take 5min on a very low leverage on a particular perpetual leverage coin with good liquidity to stop me out as soon as i got in. I attempted this same trade on BYDFI exchange and the leverage bots did not respond the same way. I say that to say this, they exchanges do have some part in how these trading bots move and very manipulative on their exchanges. Toobit can respond with how they aren’t responsible and then post the most intellectual response back. You literally stopped me again out of a position by a few cents right under my stoploss before then continuing in a bullish wick back up. I will give a fair positive review when you respond via your exchange in a positive non manipulative way.
2 décembre 2025
Réponse de Toobit
Hi Timmy, thank you for taking the time to share your experience and for updating your review with additional details. We truly understand how frustrating it can feel when trading outcomes do not match expectations, especially in leveraged markets.
To clarify, Toobit does not operate trading bots against individual positions, nor do we manipulate prices to trigger stop losses or liquidations. Liquidation events are strictly governed by margin ratios and risk parameters. All perpetual contract pricing is derived from aggregated market data and index-based pricing mechanisms designed to reflect real market conditions as accurately as possible.
We regret that this experience has led to a loss of confidence, and we truly value constructive feedback as it helps us improve both our systems and communication.
If you are willing, please contact our support team via support@toobit.com so that we can investigate further. We're here to help!
Uuuu i think Good
30 novembre 2025
My profits were unfairly blocked and account restricted
I used Toobit legitimately and earned a small profit from a futures coupon.
After requesting a withdrawal of my 8 USDT profit, my account was suddenly restricted without clear explanation.
Support claimed that the profit was obtained through “irregular activity,” which is not true.
I did not break any rules, and Toobit refused to provide details or return my balance.
This is unfair treatment, and I advise others to be cautious with this platform.
24 novembre 2025
Avis spontané
Réponse de Toobit
Hi Yusuf, thank you for sharing your feedback, and we’re truly sorry for the frustration this situation has caused.
Please understand that your account was restricted because our system detected activity that triggered our risk-control mechanisms. These checks help us maintain a safe and fair trading environment for all users, and they apply to every account without exception.
We want to assure you that no action is taken lightly. When risk-control is triggered, withdrawals may be paused until the review is completed. More details on prohibited trading behaviors and how our system evaluates activity can be found here: https://support.toobit.com/hc/en-us/articles/41874893479833
If you believe this was a misunderstanding, we’d really like to help clarify it. Please reach out to our support team with your UID and any relevant details, and we will re-verify your case as soon as possible.
Quick Response
The issue was handled fast, my frozen account got fixed within two days after reporting
28 octobre 2025
Love their user friendly app features
Love their user friendly app features
And how fast their custom support reply’s when you have an issue
9 septembre 2025
Avis spontané
HORRIBLE SUPPORT
Had a MAJOR issue with their platform. They withdrew money from my account via an "administrative transfer", told me it was because of "illegal profits" even though I literally just bought and sold their COAI coin when it was really volatile.
Been in contact with their support over the last few weeks and they take ages to reply, and dont even answer the questions I am asking. All they reply with now is "confirm whether you agree with our decision to withdraw your profit and we will unfreeze your account"
THEY DON'T EVEN ADDRESS THE ISSUE OR ANSWER ANY QUESTIONS I HAVE.
29 octobre 2025
Avis spontané
Réponse de Toobit
Hi Mr T, thank you for sharing with us your information. Unfortunately we were not able to find an account associated with the email that was provided. We ask that you provide us with the correct information in order for us to process your request.
As always, you also can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Only gave 1 star as that is the least I…
Only gave 1 star as that is the least I could give totally scam cannot even get onto the site now please do not use
17 juillet 2025
Avis spontané
Great I like it
1 juillet 2025
Fake shadows in futures trading for…
Fake shadows in futures trading for liquid your account
18 septembre 2025
Avis spontané
Réponse de Toobit
Hi Run Run, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.
Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.
Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Réponse de Toobit
Hi Tomas, thank you for sharing with us your experience. We're not sure the issue you are facing. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.
Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.
Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
My acont hacked by a hacker and my…
My acont hacked by a hacker and my 257875.95 meter is right now is 0
14 septembre 2025
Réponse de Toobit
Thank you for reaching out. We take such claims seriously and we are sorry to hear about the trouble with your account.
We investigated the account associated with your review and found that it was created just two days ago and has no deposits, transaction history, nor completed KYC.
It's possible this may not be the account you are looking for. Could you please consider if you might have another account registered with a different email address or mobile phone number?
You always can reach out to us directly at support@toobit.com so that we can help you investigate further. We're here to help!
Withdrawal blocked after deposit return
I registered an account with Toobit, passed full KYC, and deposited $4600 USDT.
After trading, my balance grew to around $6000.
The platform later restricted my account, allowing me to withdraw only the deposited amount. All profits were blocked.
Currently:
• Futures are frozen,
• Spot trading is possible, but withdrawals for any coin are disabled.
Support first responded with general templates, then stopped replying completely (no answer since September 1, 2025).
I provided all requested documents and confirmed that I have only one verified account. Despite this, Toobit continues to withhold funds without presenting any proof of violations.
This experience shows that while you may trade and deposit here, you cannot rely on being able to withdraw your balance beyond your initial deposit.
uid 112368234
6 août 2025
Avis spontané
Réponse de Toobit
Hi Bogdan, we have reviewed your case based on the UID provided (112368234).
Our risk control department conducted a thorough investigation and confirmed that trading activity on this account was in direct violation of Toobit's Terms of Service, which all users agree to upon registration.
To protect the integrity of our platform and ensure a fair environment for all traders, we take immediate action when such violations are detected.
As per our stated policy, the account was permitted to withdraw the full initial deposit. Any profits generated through prohibited activities are forfeited. We can confirm the principal amount has been successfully withdrawn by you.
Should you have any other questions regarding your account, you can reach out to us directly at support@toobit.com. We're here to help!
Customer service is the worst I’ve had…
Customer service is the worst I’ve had of 15 years of trading , fees are hidden, and AI help fee stat don’t add up , they repeat emails don’t answer question ,
IVE MOVED ALL MY MONEY ELSEWHERE DO NOT TRUST THEM WITH YOUR MONEY
They have ask me to share my thoughts , this is marketing!! They don’t care they only care you use the platform for fee and rules that are either lies or vague , they have zero customer derive as I was trying for a month to get answer !!
AI support gives you different fee information so noting makes sense when you do the math yourself
I REPEAT STAY AWAY
12 septembre 2025
Avis spontané
Réponse de Toobit
Hi Daniel, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.
Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
I will not use this platform!
I will not use this platform!! I had barely started trading in Toobit and happened to be about $750 upside down in a trade. While scrolling through pages I accidentally bumped the flash close button! To add insult to injury, I would have made money eventually on the trade as my particular crypto turned around a day or so later! This is WAY too easy to do! I contacted customer support….crickets. Never using this garbage app again!!
19 août 2025
Réponse de Toobit
Hi RDM, thank you for sharing with us your experience. Our team has checked our records and unfortunately we found that we did not receive any inquiry from your stated email. Can you please let us know where and how you previously reached out to us?
You can always reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
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