Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a... Voir plus
Établissement
Changer d'établissementCherry Orchard Way, Automotive Retail Park, SS4 1GP Southend-on-Sea, England, GB
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Lisez les avis des autres
Fast, smooth, seamless service and also felt personal, not just another job to be done. Sarah was very nice and friendly but efficient and professional, all in all a great experience
Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer se... Voir plus
L'entreprise a répondu
I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connect... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- Service de débosselage automobile
- Atelier de mécanique automobile
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used MG dealer garages located in Southend and Basildon in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available MG
Coordonnées de contact
Cherry Orchard Way, Automotive Retail Park, SS4 1GP, Southend-on-Sea, England, Royaume-Uni
- 01702 820957
4,9
Excellent
225 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sarah works very hard to make sure…
Sarah works very hard to make sure everything is handled swiftly and professionally.
11 septembre 2026
Avis spontané
Fast personal serice
Fast, smooth, seamless service and also felt personal, not just another job to be done. Sarah was very nice and friendly but efficient and professional, all in all a great experience
11 septembre 2026
Avis spontané
Sarah was extremely helpful when I made…
Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a wife who has Alzheimer’s and I need the car for appointments, Sarah was able to rearrange things so I was seen to only a week later.
Booking is was very straightforward, Sarah was friendly and helpful.
9 septembre 2026
Avis spontané
Sarah was very polite
Sarah was very polite, helpful and made the whole experience worthwhile!
Thank you very much.
9 septembre 2026
Avis spontané
As always brilliant service and polite staff
As always, Sarah is very polite and always helpful when I visit Toomey MG Southend. Thank you once again!
7 septembre 2026
Avis spontané
Sarah was so helpful and polite with…
Sarah was so helpful and polite with me. Easy to make conversation with. Explained things perfectly and was very accomadating with requests and questions.
5 septembre 2026
Avis spontané
Efficient service from Sarah
Efficient service from Sarah
Kept up to date on cars progress
4 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Richard,
We're glad to hear that our team, including Sarah, provided you with an efficient and informative experience. Thank you for sharing your positive feedback, we'll make sure to pass it along!
Kind regards, Toomey MG Southend.
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Allan,
Thank you so much for your glowing review! We're happy to hear that our team provided 5-star service with a smile.
Kind regards, Toomey MG Southend.
Thanks for a pleasant experience for my…
Thanks for a pleasant experience for my service and especially Sarah on reception.
Roger Perham
3 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Roger,
We're delighted to hear that you had a positive experience at our service, and we'll be sure to pass along your kind words to Sarah!
Kind regards, Toomey MG Southend.
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Geoff,
We're glad to hear that our team provided you with a first-class service. We're committed to delivering exceptional experiences for all our customers, and we're glad we could meet your expectations.
Kind regards, Toomey MG Southend.
Excellent customer service
First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.
27 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Mike,
Thank you for your kind words, we're delighted that Sarah provided excellent and friendly service. We'll make sure to pass on your praise to her!
Kind regards, Toomey MG Southend.
Service at Toomey Motor
I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.
26 août 2026
Avis spontané
Sarah was amazing
Sarah was welcoming, engaging and extremely helpful. Made the whole process easy and smooth and kept me updated with what was happening with the car so I wasn’t just waiting and wondering in limbo.
26 août 2026
Avis spontané
Had my MG HS serviced for its initial…
Had my MG HS serviced for its initial service, great service. Sarah on the service desk was fantastic.
26 août 2026
Avis spontané
Booked service on phone with the help…of Sarah
Booked service on phone with the help of Sarah, she was very polite and helpful, which made the service run smoothly, and enjoyable.
27 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Jackie,
Thank you for taking the time to share your positive experience with our company. We're happy to hear that Sarah provided excellent assistance and helped make your interaction with us a smooth and enjoyable one!
Kind regards, Toomey MG Southend.
Car service
Great communication keeping me updated on progress of my service- both via messaging & phone calls. Sarah was very friendly & helpful especially - thank you.
21 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Lloyd,
We're glad to hear that our car service team kept you informed throughout the process, and we appreciate your kind words about Sarah's friendly and helpful assistance. We'll continue to prioritize clear communication with our customers.
Kind regards, Toomey MG Southend.
Exceptional service from Pedro and Sarah
Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer service and support he provides every time.
Sarah was also an absolute delight today — so helpful, friendly and chatty, and she made the whole experience even more enjoyable.
A huge thank you to Pedro, Sarah and the team for always being so welcoming and helpful. It really does make such a difference and is very much appreciated!
25 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Gina,
We're truly happy to hear that Pedro and Sarah exceeded your expectations with their exceptional service! Thank you for recognizing their hard work and dedication to providing an outstanding customer experience.
Kind regards, Toomey MG Southend.
Friendly and great communication
Great communication, friendly staff and quick service
26 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello EmmaNewton,
We're glad to hear that our staff were friendly and provided great communication. We'll make sure to keep up the good work in terms of customer service.
Kind regards, Toomey MG Southend.
Friendly and professional service from…
Friendly and professional service from Sarah today - thank you!!
26 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Southend
Hello Jigga,
We're glad to hear that our team member Sarah provided a friendly and professional service. We'll make sure to recognize her efforts in providing excellent customer care.
Kind regards, Toomey MG Southend.
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