Communications are very good Your Staff are exemplary Last year in Sorrento our three guides were so professional This year Carmella in Puglia, blew our socks off! Local knowledge; went out of h... Voir plus
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I recently enjoyed a one-week guided holiday with Topflight to the Basque region of Spain.Our local guide and tours were first-class,and the hotel was good.Overall the evening meal was best forgotten.... Voir plus
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Easy to manoeuvre around the website and pick what I want. I would recommend between crystal as well sending out First refuses maybe on people that are booking with you for a long time like myself nor... Voir plus
Have travelled, to Singapore/Bali. Brazil, escorted trips to poland, london, france, lisbon etc etc...as my wife said, never came across a better organised trip than top-flight. Its a credit to on... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Coordonnées de contact
Irlande
- www.topflight.ie
4,6
Excellent
2 k avis
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The hotel is in the country but a shuttle service is provided but you are on tour every second day so we did not need to go anywhere else.
We had the most wonderful week in Puglia.The hotel , Realais Porto Del Sud provided a hot meal for us on arrival at 10 .30 at night.! The rooms were very different from a boaring hotel at home very spacious and with Air Conditioning.
The food was fabulous, plenty of choice each evening , local Italian cuisine which I loved.
The tours were brilliant, and STEFANO our Top-flight representative went above and beyond for us all. He was very well informed about the area and the places he took us.He made many suggestions about the local food, "super tasty" was his favourite saying.
He sang a couple of songs also when we had a sing song and he can sing!
STEFANO is our hero!
29 août 2026
Avis spontané
Réponse de Topflight
Thank you for your kind feedback.
We are absolutely delighted to hear such wonderful feedback and appreciate you taking the time to send them to us.
Thank you for the special mention for Stefano - he will be thrilled to read this. Also, thank you for highlighting the hotel and their efforts, it is much appreciated.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
My experience with your company was…
My experience with your company was amazing, winl always use you in the future. Your rep Wendy in Sorrento is a great asset to Top Flight
30 août 2026
Réponse de Topflight
Thank you for your feedback.
We are delighted to hear you had a wonderful experience with us and thank you for your kind words for the lovely Wendy, she will be thrilled to read this.
Thank you again and we hope to see you again in the future.
Kind regards,
Amy.
Puglian Adventure
A fabulous trip to Puglia made all the more memorable by the amazing Stefano. His care and guidance were so much appreciated and done with such ease. Would highly recommend this trip especially if Stefano is your guide.
4 septembre 2026
Avis spontané
Réponse de Topflight
Thank you for your kind feedback.
We are delighted to hear you had a wonderful holiday with us and thank you for your kind words for Stefano, he really is incredible!
We hope to welcome you back in the near future.
Kind regards,
Amy.
July 2026
We had a wonderful holiday going with Topflight. Our hotel was excellently located however the food was disappointing and we would rate it 3 star and definitely not 4 star. Our guide Alice was lovely and very helpful.
28 août 2026
Réponse de Topflight
Thank you for your lovely feedback.
We’re delighted to hear that you had a wonderful holiday with Topflight and that Alice was so helpful throughout your stay.
We’re sorry to hear that the food at the hotel didn’t meet your expectations and really appreciate you sharing your experience with us. We’ll be sure to pass your kind words on to Alice and hope to welcome you on another Topflight holiday again soon!
Kind regards.
Amy.
A great team
A great team that works hard to ensure excellent customer service at all stages of your holiday.
25 août 2026
Réponse de Topflight
Thank you very much Rachel for your kind feedback!
We are delighted to hear the team went above and beyond and we do hope to welcome you back in the near future.
Kind regards.
Amy.
Italy a good holiday
The holiday all went well and smooth except for busy Pisa airport were rep would have been helpful
22 août 2026
Réponse de Topflight
Thank you for your feedback.
We’re delighted to hear that your holiday went smoothly overall.
We appreciate your comments regarding having a resort manager available at Pisa Airport. While airport operations themselves are outside of our control, we understand how helpful a familiar Topflight presence can be when things are particularly busy.
We hope to welcome you on another Topflight holiday soon!
Kind regards,
Amy.
Booking with TF took the stress out of…
Booking with TF took the stress out of travelling, whilst the flight airline was poor the rest of the holiday was well organised, having a point of contact was excellent to Adler any queries and the wealth of knowledge excellent
24 août 2026
Réponse de Topflight
Thank you for your kind feedback.
Firstly, we’re delighted to hear that you had a great holiday and found our Resort Manager knowledgeable and helpful throughout your stay.
We’re very sorry to hear that your experience with the airline was disappointing. If you would like to provide us with some further details, please feel free to contact our Customer Services team at customerservices@topflight.ie.
Thank you again for taking the time to share your feedback. We do hope to have the pleasure of welcoming you back on another Topflight holiday in the near future.
Many thanks,
Amy
Réponse de Topflight
Thank you!
We appreciate the feedback and you taking the time to send us your kind comment.
Many thanks,
Amy.
Réponse de Topflight
Thanks for your kind feedback David, we appreciate the review.
Kind regards,
Amy.
Sorrento with Topflight
Our experience with Topflight on our holiday to Sorrento was top class.
Hotel Astoria was all we expected. Really enjoyed the excursions with well informed guides .
Wendy who looked after us was a lady , so helpful and informative and a really nice touch was the bottle of prosecco with glasses left into our room to help us celebrate our 40th wedding anniversary.
Thank you to all involved.
18 août 2026
Réponse de Topflight
Thank you for your kind feedback.
We’re thrilled to hear that you had such a wonderful time in Sorrento with us, and congratulations again on your 40th wedding anniversary!
Feedback like this means so much to us, and we really appreciate you taking the time to share it.
We hope to see you again on another Topflight holiday in the near future.
Kind regards,
Amy
Well organised
Well organised. Staff extremely pleasant and helpful. Great communication about holiday and excursions.
9 août 2026
Réponse de Topflight
Thank you for your kind feedback.
We are delighted to hear such lovely comments and we hope to see you again in the future!
Kind regards,
Amy.
As ever fantastic holiday.
As ever fantastic holiday resort was 5star in our books. The only downside was we were unable to pre book our seats and luggage onto the flight.
17 août 2026
Réponse de Topflight
Thank you for taking the time to share your comments.
We’re delighted to hear that you had a fantastic holiday and that the holiday itself was worthy of 5 stars.
We’re sorry to hear that the inability to pre-book seats impacted your overall score. As this particular flight operates as part of a group booking with the airline, unfortunately we do not have the facility to pre-book specific seats in advance.
In terms of luggage, a 20kg checked bag is included as standard with your Topflight package. Your 10kg hand luggage allowance is also included, although this is checked into the hold at the airport at no additional charge.
We hope this helps to clarify the arrangements and, most importantly, we’re very pleased to hear that you had such an enjoyable holiday with us.
Kind regards.
Amy.
Every connection on time and worked…
Every connection on time and worked well. Staff available and helpful.
17 août 2026
Réponse de Topflight
Thank you for your kind comments!
We are delighted you had a great experience with us on your trip and found our staff helpful and available.
We do hope to welcome you back again in the future.
Kind regards,
Amy.
Top flight as always extremely…
Top flight as always extremely professional, warm and friendly. Thank you for an excellent holiday. Looking forward to next year.
17 août 2026
Réponse de Topflight
Thank you for your wonderful feedback!
We are delighted to hear you had an excellent holiday with us and we cannot wait to welcome you back next year!
Kind regards,
Amy.
Fabulous week in St Johann
We had a wonderful week in St Johann, Austrian Tyrol. We were highly impressed with Topflight as a Tour Operator. Everything from the online booking to our return home was a trouble free experience. The online booking was very easy to input. All the information we received prior to the holiday & during the holiday was most informative, accurate & easy to follow. Our tour guide was most attentive, knowledgeable , courteous, friendly & available if required. We had an excellent tour guide on our trips. The hotel was excellent, our trip destinations wonderful, nicely spaced out with our free days. Lots of suggestions on what to do when not on an excursion. All information was provided before it was needed & we had very few queries about anything. I have gone on many escorted tours & was so impressed with Topflight. I would highly recommend a tour with them. Also found it great value for all that was included in the trip 10/10
25 mai 2026
Réponse de Topflight
Thank you for your kind feedback.
We are absolutely thrilled to hear such a raving review!
Thank you for your kind comments for our tour guide, booking system, the tours and holiday overall, we really do appreciate it.
We look forward to welcoming you back in the near future.
Kind regards,
Amy.
The Topflight Holiday company is a customer focused organisation provided excellent customer…
Topflight provided excellent customer service before, during and after our holiday.
The resort managers were contactable almost 24/7 and extremely knowledgeable.
The hotel Bristol lived up to the on-line descriptions and comments, a wonderful establishment.
Unfortunately our experience with Naples airport, on arrival, was a complete chaotic shambles, and our experience there for the departure home flight wasn't much better. That may put us of any holiday that uses Naples airport.
2 août 2026
Réponse de Topflight
Thank you for taking the time to leave such a kind review.
We’re delighted to hear that you had a wonderful holiday with us and that the Hotel Bristol exceeded your expectations.
Thank you also for your special mention of our Resort Managers. We really appreciate your lovely feedback and will be sure to pass it on to the team.
We’re very sorry to hear that your experience at Naples Airport on your journey home had a negative impact on an otherwise enjoyable holiday. While airport operations can often be outside of our control, we completely understand how frustrating this must have been. We will share your feedback with our in-resort team and relevant partners to see where improvements can be made.
Thank you again for your valuable feedback. We do hope we’ll have the pleasure of welcoming you on another Topflight holiday in the near future.
Kind regards,
Amy.
Speechless
We travelled to Sorrento . We had the fabulous Wendy all throughout the holiday .
Wendy was incredible and really looked after us 24 hours a day .
I normally book things myself but from now on I'll be using top-flight .
10 août 2026
Réponse de Topflight
Thank you for your kind feedback!
We are thrilled to hear you had a wonderful trip with us and thank you for such kind comments.
We hope to welcome you back again in the near future.
Kind regards,
Amy.
Our holiday destination in Italy was…
Our holiday destination in Italy was excellent however, I would recommend Topflight show more compassion and goodwill to allow for exceptional circumstances. Approximately 15 days before our departure, we had a close family bereavement abroad which resulted in the repatriation process taking due process and the funeral clashing on the day of our departure. We contacted Topflight to explain the situation and they showed no flexibility or compassion about changing the departure date or good will of any kind. As a result, we had to pay for new flights and transfer and we lost 2 days of our holiday. Now, they will argue that travel insurance helps in this situation but compared to other holiday companies, their customer care was very poor in this situation. Other companies are willing to be more flexible and show some goodwill whereas Topflight were very brutal and cold in their approach which added to an already extremely stressful situation.
10 août 2026
Réponse de Topflight
Thank you for taking the time to send us your feedback.
Firstly, we would like to extend our sincere condolences to you and your family for your loss. We fully appreciate how difficult and stressful the circumstances surrounding your travel must have been.
We are also very sorry that you felt we did not show the level of compassion or understanding you expected when you contacted us. It would never be our intention to add to the upset of an already very difficult situation.
Unfortunately, with your holiday due to depart in less than two weeks, flights, accommodation and transfers had already been confirmed with our suppliers. At this late stage, our ability to make changes without significant additional costs was very limited. We appreciate how disappointing this was, particularly given the exceptional circumstances and we’re sorry that the options available to us were so limited.
We are pleased to hear that, despite such a difficult start and losing two days of your holiday, you found your destination in Italy excellent.
Thank you again for taking the time to send us your valuable comments and we do hope we get to welcome you back in the future.
Kindest regards,
Amy.
Great company - If you want a package holiday - this is the team to work with
Great company. Super organised. They really care for their clients . Very professional
10 août 2026
Réponse de Topflight
Thank you Meave for your kind feedback.
We are delighted to hear you had a great experience with us!
We do hope to see you again in the near future.
Kind regards,
Amy.
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