Topflight Avis 

2 020
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Communications are very good Your Staff are exemplary Last year in Sorrento our three guides were so professional This year Carmella in Puglia, blew our socks off! Local knowledge; went out of h... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I recently enjoyed a one-week guided holiday with Topflight to the Basque region of Spain.Our local guide and tours were first-class,and the hotel was good.Overall the evening meal was best forgotten.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to manoeuvre around the website and pick what I want. I would recommend between crystal as well sending out First refuses maybe on people that are booking with you for a long time like myself nor... Voir plus

Noté 5 sur 5 étoiles

Have travelled, to Singapore/Bali. Brazil, escorted trips to poland, london, france, lisbon etc etc...as my wife said, never came across a better organised trip than top-flight. Its a credit to on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 020)

325 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great holiday from start to finish 😁…

Great holiday from start to finish 😁 great on time flight with friendly staff on board, meeting representatives at the airport, the very informative coach ride to our accommodation, beautiful accommodation , having representative on WhatsApp in case we needed them😁

5 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you Jane for your kind comments.

We are very happy to hear that from start to finish you thoroughly enjoyed your holiday with us, this really means a lot.

We do hope to welcome you back in the near future.

Kind regards.

Amy.

Noté 5 sur 5 étoiles

We loved this tip to " A taste of Puliga

We loved this tip to " A taste of puliga" the trips were fantastic and everything went so smoothly because our our guide STEFAN ..He was amazing,he went above and beyond to make sure everyone has a great time ,and we all did .For us the hotel was far out but topflight supply a car between certain times to yr local town Oustini which is great .We loved Oustini.The hotel is lovely but we did not like the food ,we prefer to go out for dinner ,which was fine .The staff in the hotel were very kind and caring and helped us with recommending beautiful restaurants and scenic bars in ostuni which were fantastic 😍

12 septembre 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback.

We are delighted to hear you had a wonderful holiday with us in Puglia and thank you for such kind comments towards Stefano, he really is wonderful!

We hope to see you again in the future on another Topflight holiday.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Topflight were efficient

Topflight were efficient, our representative was very supportive. We would certainly travel with Topflight again.

13 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback!

We look forward to welcoming you back in the future on another Topflight holiday.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Just back from a week in…

Just back from a week in puglia.-Fantastic!
Stefano was brilliant, nothing was any bother, looked after us so well. Can’t praise him highly enough.

19 septembre 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback.

We are thrilled to hear you had a brilliant trip to Puglia with us and thank you for your very kind words for Stefano.

We hope to see you again in the near future.

Kind regards,

Amy.

Noté 4 sur 5 étoiles

Excellent guide and lovely location.

Excellent guide and lovely location.
Stresa is a lovely spot with plenty to do on our free days. The guide shared lots of ideas via whatsapp which was very helpful. Overall a very enjoyable holiday. I was very impressed with the response when there were airport delays on the return journey.

8 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback!

We are delighted to hear you had a wonderful holiday with us on Lake Maggiore and thank you for such kind comments regarding the support overall.

We do hope to welcome you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Loved Tastes of Puglia

Loved Tastes of Puglia. Loved our guide Stefano - he was wonderful from start to finish. The hotel was also fantastic/ great food & friendly obliging staff.

9 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback!

We are thrilled to hear you had a wonderful holiday on the Taste of Puglia tour and thank you for your kind comment for Stefano!

We hope to welcome you back again in the future.

Kind regards,

Amy.

Noté 4 sur 5 étoiles

Topflight are Brilliant and the resort…

Topflight are Brilliant and the resort reps were amazing. Everything was superb until are departures and checking in at airport. Nothing to do with the reps who were really frustrated by the person that was doing are check ins. It was such a poor experience it put a real dampener on the holiday. I can only describe the check in person as ignorant, totally oblivious to passengers needs and a poor advert for Custom Service. Wendy are resort reps tried her best to help at check in but was ignored by this person that should never be allowed to front face with passengers.

9 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you had such a positive experience with Topflight and, in particular, with our resort team.

We are very sorry, however, to hear about your experience at the airport on your departure. We completely understand how frustrating this must have been, particularly at the end of an otherwise enjoyable holiday. We appreciate you bringing this to our attention and will ensure your comments are passed on to the relevant team.

Thank you again for your feedback and we hope to welcome you on another Topflight holiday in the future.

Kind regards,
Amy

Noté 5 sur 5 étoiles

Great trip to Lake Garda!

Booked a trip to Lake Garda for a week in the Majestic Palace Hotel in Malcescine with Topflight. Flew out with NEOS Air. Lovely flights. Top hotel, lovely food, spotlessly clean and extremely pleasant staff. Super de luxe room was huge with a large couch and balcony. Entertainment 3 nights was absolutely fabulous. Shuttle bus takes you down to the village and back several times per day. Village is lovely but shops are expensive. Didn’t get to the cable car due to bad weather but did get the ferry to Limone for the market. Lovely trip and picturesque town. Worth a visit. Scenery is very dramatic and the lake is huge. Second trip with Topflight. Highly recommend, first class service. Pleasure to deal with.

5 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you so much for your wonderful feedback.

We’re delighted to hear you had such an enjoyable time in Lake Garda and that your stay at the Majestic Palace was a highlight. It means a lot to have you travel with us for a second time and we really appreciate your recommendation.

We hope to welcome you on another Topflight holiday again soon!

Kind regards,
Amy

Noté 5 sur 5 étoiles

Small operator but well organised

Topflight was well organised and reps were on hand to help with any questions. Booked through Club world in Newry and would not hesitate to use them again.

7 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you so much for your lovely feedback.

We’re delighted to hear that everything was well organised and that our team was on hand whenever you needed them. It’s also wonderful to hear you had such a positive experience booking with Clubworld Travel in Newry.

Thank you for choosing Topflight and we hope to welcome you on another holiday with us again soon.

Kind regards,

Amy

Noté 5 sur 5 étoiles

Excellent service

Great service good local knowledge of the area.
Hotel staff exceptional

6 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback!

We are delighted to hear everything went well and that the hotel staff were exceptional.

We hope to welcome you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Everything about Topflights performance…

Everything about Topflights performance was brilliant but unfortunately the food in Splendid Palace Hotel was way below the quality which was previously enjoyed there and regular travellers to that hotel har the same opinion. A new policy there was that each travel company was allowed the same tables for each meal which cut off access to having the odd meal on the balcony overlooking the Lake which was in the past a real treat. Malcolm the guide gets a big 5 stars .

1 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you for taking the time to share your feedback with us, Joseph.

We’re delighted to hear that you had a lovely holiday and, in particular, that Malcolm’s efforts helped make your experience a positive one. We’ll be sure to pass your kind comments on to him.

We are, however, very sorry to hear about your experience with the food and seating arrangements. We appreciate you bringing this to our attention and will be raising your comments with the hotel management so that these concerns can be reviewed and addressed.

Thank you again for your valuable feedback. We very much hope to have the pleasure of welcoming you on another Topflight holiday in the future.

Kind regards,

Amy

Noté 5 sur 5 étoiles

Stefano an amazing tour guide.

I really enjoyed my stay at the Relais Porta del Sud.Its a beautiful hotel.The staff are very friendly & so helpful but especially Disyree.I enjoyed chatting to her at breakfast.The food was very good & a great choice.I got to taste so many delicious dishes.Our tour manager was Stefano & he was just amazing.His knowledge on all subjects was just fantastic.No question went unanswered. I would highly recommend this trip to anyone,especially if your lucky enough to get Stefano as your guide.

29 août 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Thank you for such wonderful feedback!

We are delighted to hear you had a fantastic holiday with us and thank you for such kind comments for Stefano, the hotel and staff.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

A taste of Puglia

From the moment we arrived and were greeted by our cheerful tour leader Stefano this trip was flawless. The hotel Relais Porto del Sud was ideally situated as a base for the coach tours and the helpful and pleasant staff were always on hand to drive us into Ostuni as required. Food was excellent and allowed us to sample a range of local produce and cuisine. A highlight of our trip was our tour leader Stefano. His humour, knowledge and passion for the region were inspirational. His care, attention and patience were exemplary and indeed any group that get Stefano as a tour leader are fortunate. He is an asset to Topflight.

29 août 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Thank you for such kind feedback!

We are delighted to hear you had a wonderful holiday with us down in Puglia and thank you for your kind comments for Stefano.

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

The staff in Sorrento were outstanding…

The staff in Sorrento were outstanding so helpful, friendly and knowledgeable. Special thanks to Lorna who was so helpful to my disabled husband and I at the airport. Will definitely travel with topflight again.

31 août 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback.

It is fantastic to read such lovely comments about our resort team and thank you for highlighting their efforts, we appreciate it.

We look forward to welcoming you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Brilliant experience

Everything from beginning to end was so well organised. Everyone was so professional & well informed. Bristol Hotel is perfect in every way. We were so well looked after by Topflight from the minute we were met at the airport. Highly recommend

1 septembre 2026
Logo de Topflight

Réponse de Topflight

Thank you June for your kind feedback.

We are delighted to hear you had a wonderful experience with us and thank you for taking the time to share your thoughts. We appreciate it.
Also, we couldn't agree more, the Bristol hotel really is perfect in every way!

We hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Topflight ‘A taste of Puglia’

What a wonderful holiday we experienced last week in Puglia! It really was ‘A Taste of Puglia’ in every respect. The tour was organised exceptionally well, mixing different experiences & activities that were thoroughly enjoyable & well paced. The hotel was a traditional Masseria - full of charm with helpful staff in a peaceful relaxing setting. The food, as we had hoped, was traditionally Italian and plentiful. But the main highlight of our holiday was the wonderful Stefano, our tour leader. He was extremely knowledgeable and so well organised, watching out for each one of us - always with friendliness and humour. He has given us the best memories of this holiday!

29 août 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Thank you very much for such kind feedback!

We are delighted to hear you had a great experience with us on the Puglia tour. Also, thank you for the special mention for Stefano - he will be thrilled to hear this lovely feedback and we are grateful for you acknowledging his efforts.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 2 sur 5 étoiles

Poor service to loyal customers

My family and I have booked several holidays with topflight and after recently booking a skiing holiday I was made aware of a promotion offering free ski hire to under 18s however I am unable to avail of this as it is only for new bookings. I feel this is very unfair on customers who have already made a commitment to Topflight in favour of other operators.

8 septembre 2026
Logo de Topflight

Réponse de Topflight

Hi Tom,

Thank you for taking the time to leave your feedback.

We’re very sorry to see that your experience did not meet expectations and we sincerely hope that the issue you encountered was resolved to your satisfaction.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Topflight’s A Taste of Puglia

We have just returned from a fantastic holiday in Puglia with Topflight and we really couldn’t have asked for a better experience.

From the moment we arrived, everything was very well organised. The itinerary was excellent and gave us the chance to see so many beautiful places, including Ostuni, Polignano a Mare, Matera, Alberobello, Locorotondo and Lecce. There was a lovely mix of sightseeing, culture, food and time to relax, without ever feeling too rushed.

We stayed at Hotel Relais Porta Del Sud, which was a very comfortable and peaceful base for the week. The food was excellent, with plenty of choice and quality throughout our stay. The hotel staff — friendly, welcoming and always helpful, which made our stay even more enjoyable.

A special mention must go to our Italian guide, Stefano. He was brilliant and really made the holiday for us. Stefano was extremely knowledgeable, friendly and approachable, and his passion for Puglia and Italian history and culture really came across. He had a great way of bringing the places we visited to life, while also adding plenty of humor, the occasional song and personal stories along the way. Nothing was ever too much trouble for him, and he went out of his way to make sure everyone was enjoying themselves.

We couldn’t speak highly enough of Stefano — he was a real credit to Topflight and one of the highlights of the trip.

Overall, we had a wonderful holiday and would recommend Topflight’s A Taste of Puglia tour.

5 septembre 2026
Avis spontané
Logo de Topflight

Réponse de Topflight

Wow, thank you for your kind feedback!

We are thrilled to hear such incredible feedback from our ' A Taste of Puglia' Tour and thank you for taking the time to send us such valuable and kind feedback.

Thank you for the special mention to Stefano, our guide. He really goes above and beyond and it is fantastic to read so many wonderful reviews with a special thank you to him - he truly deserves it.

We do hope to welcome you back again in the near future on another Topflight holiday.

Many thanks,

Amy.

Noté 5 sur 5 étoiles

From booking

From booking, to assistance on our holiday in Sorrento by the Resort Managers we had an excellent experience with Topflight. Highly recommend!

8 août 2026
Logo de Topflight

Réponse de Topflight

Thank you for your kind feedback!

We are delighted to hear you had a wonderful trip with us down to Sorrento and thank you for highlighting the resort managers efforts - this is much appreciated.

Many thanks,

Amy.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus